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Unable to check for updates

Problems Installing or Upgrading pfSense Software
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  • S
    stephenw10 Netgate Administrator
    last edited by Mar 28, 2024, 1:24 PM

    Try running certctl rehash and retesting.

    That said it's a bit odd that it's trying to pull pkgs from a beta branch for 23.01. So nother thing you could try is setting the branch back to 22.05 then running:
    pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade

    Then trying to upgrade to 23.01 again.

    However you will have at least two further upgrade steps after that. Installing 23.09.1 clean and restoring the config will probably be quicker.

    D 1 Reply Last reply Apr 2, 2024, 8:26 AM Reply Quote 0
    • D
      dw-help @Gertjan
      last edited by Apr 2, 2024, 7:46 AM

      @Gertjan said in Unable to check for updates:

      @dw-help said in Unable to check for updates:

      Bit of a shame that one cannot just update

      I'm not saying it isn't possible to make the upgrade work.
      An solution for you is probably avaible here : Home >
      pfSense® Software >Problems Installing or Upgrading pfSense Software      . For ols stuff you have to dig deep ^^

      The thing is, knowledge that you might need for upgrading from 22.05 to a newer version is more then a year old.
      Maybe @stephenw10 has the magic command for you ...

      pkg-static: Warning: Major OS version upgrade detected.  Running "pkg bootstrap -f" recommended
Updating pfSense-core repository catalogue...
Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
...
...
...
Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
pkg-static: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v22_05_aarch64-pfSense_plus_v22_05/packagesite.txz: Authentication error
Unable to update repository pfSense
Error updating repositories!
      G 1 Reply Last reply Apr 2, 2024, 8:20 AM Reply Quote 0
      • G
        Gertjan @dw-help
        last edited by Gertjan Apr 2, 2024, 8:23 AM Apr 2, 2024, 8:20 AM

        @dw-help

        Can you show what happens when you execute the command proposed ?

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        D 1 Reply Last reply Apr 2, 2024, 8:24 AM Reply Quote 0
        • D
          dw-help @Gertjan
          last edited by dw-help Apr 2, 2024, 8:26 AM Apr 2, 2024, 8:24 AM

          @Gertjan said in Unable to check for updates:

          @dw-help

          Ok executed what command ?

          Can you show what happens when you execute the command proposed ?

          First this one (success):
          certctl rehash

          This One (resulted in the logging):
          pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade

          Edit:

          Ohw, i did quoted the wrong user. 🐶

          1 Reply Last reply Reply Quote 0
          • D
            dw-help @stephenw10
            last edited by Apr 2, 2024, 8:26 AM

            @stephenw10 said in Unable to check for updates:

            Try running certctl rehash and retesting.

            That said it's a bit odd that it's trying to pull pkgs from a beta branch for 23.01. So nother thing you could try is setting the branch back to 22.05 then running:
            pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade

            Then trying to upgrade to 23.01 again.

            However you will have at least two further upgrade steps after that. Installing 23.09.1 clean and restoring the config will probably be quicker.

            pkg-static: Warning: Major OS version upgrade detected. Running "pkg bootstrap -f" recommended
            Updating pfSense-core repository catalogue...
            Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
            1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
            Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
            1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
            Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
            1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
            Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
            ...
            ...
            ...
            Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
            1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
            Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
            1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
            pkg-static: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v22_05_aarch64-pfSense_plus_v22_05/packagesite.txz: Authentication error
            Unable to update repository pfSense
            Error updating repositories!

            G 1 Reply Last reply Apr 2, 2024, 8:30 AM Reply Quote 0
            • G
              Gertjan @dw-help
              last edited by Apr 2, 2024, 8:30 AM

              You saw :
              @dw-help said in Unable to check for updates:

              Running "pkg bootstrap -f" recommended

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              D 1 Reply Last reply Apr 2, 2024, 8:41 AM Reply Quote 0
              • D
                dw-help @Gertjan
                last edited by Apr 2, 2024, 8:41 AM

                @Gertjan said in Unable to check for updates:

                pkg bootstrap -f

                pkg-static: Warning: Major OS version upgrade detected. Running "pkg bootstrap -f" recommended
                pkg(8) is already installed. Forcing reinstallation through pkg(7).
                Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
                1076281344:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-img-build/BUILD_NODE/aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/sources/FreeBSD-src-plus-RELENG_22_05/crypto/openssl/ssl/statem/statem_clnt.c:1916:
                Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
                1076281344:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-img-build/BUILD_NODE/aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/sources/FreeBSD-src-plus-RELENG_22_05/crypto/openssl/ssl/statem/statem_clnt.c:1916:
                Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
                1076281344:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-img-build/BUILD_NODE/aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/sources/FreeBSD-src-plus-RELENG_22_05/crypto/openssl/ssl/statem/statem_clnt.c:1916:
                Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
                1076281344:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-img-build/BUILD_NODE/aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/sources/FreeBSD-src-plus-RELENG_22_05/crypto/openssl/ssl/statem/statem_clnt.c:1916:
                Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
                1076281344:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-img-build/BUILD_NODE/aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/sources/FreeBSD-src-plus-RELENG_22_05/crypto/openssl/ssl/statem/statem_clnt.c:1916:
                Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Comodo CA Limited/CN=AAA Certificate Services
                1076281344:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-img-build/BUILD_NODE/aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/sources/FreeBSD-src-plus-RELENG_22_05/crypto/openssl/ssl/statem/statem_clnt.c:1916:
                pkg: Error fetching https://firmware.netgate.com/pkg/pfSense_plus-v22_05_aarch64-pfSense_plus_v22_05/Latest/pkg.txz: Authentication error
                A pre-built version of pkg could not be found for your system.
                Consider changing PACKAGESITE or installing it from ports: 'ports-mgmt/pkg'.
                Bootstrapping pkg from pkg+https://firmware.netgate.com/pkg/pfSense_plus-v22_05_aarch64-pfSense_plus_v22_05, please wait...

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Apr 2, 2024, 12:15 PM

                  @dw-help said in Unable to check for updates:

                  1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                  pkg-static: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v22_05_aarch64-pfSense_plus_v22_05/packagesite.txz: Authentication error

                  That's with the branch set to 22.05?

                  It looks like it's trying to use the wrong cert.

                  D 1 Reply Last reply Apr 2, 2024, 12:17 PM Reply Quote 0
                  • D
                    dw-help @stephenw10
                    last edited by Apr 2, 2024, 12:17 PM

                    @stephenw10 said in Unable to check for updates:

                    @dw-help said in Unable to check for updates:

                    1086423040:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                    pkg-static: https://pkg01-atx.netgate.com/pkg/pfSense_plus-v22_05_aarch64-pfSense_plus_v22_05/packagesite.txz: Authentication error

                    That's with the branch set to 22.05?

                    It looks like it's trying to use the wrong cert.

                    Yes, indeed!
                    We are reinstalling the firewall. :)

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Apr 2, 2024, 12:22 PM

                      Probably the fastest way forward at this point.

                      1 Reply Last reply Reply Quote 0
                      • D
                        dw-help
                        last edited by Apr 2, 2024, 1:56 PM

                        @stephenw10 @Gertjan
                        Reinstall succeeded, thanks for troubleshooting with me!
                        alt text

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