Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Wi-Fi: laptop yes, phone no

    Scheduled Pinned Locked Moved Wireless
    46 Posts 6 Posters 5.9k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • GertjanG
      Gertjan @mrkaban
      last edited by

      @mrkaban said in Wi-Fi: laptop yes, phone no:

      I connect from a laptop via wi-fi and work without problems

      Now you can use that laptop to connect to the GUI of your AP, and see what devices (their MAC addresses) are connected to it - or try to connect to it ?.

      @mrkaban said in Wi-Fi: laptop yes, phone no:

      disable wep,

      wep ? Are you sure ? Does that still exist ?? Where did you find this AP ? ;)

      phone (android 14)

      Can it be that a recent phone (is it ? don't know anything about android) doesn't want to use 'wifi wep' as it is to insecure ? You might as well stop encryption.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      M 1 Reply Last reply Reply Quote 0
      • M
        mrkaban @mrkaban
        last edited by

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • fireodoF
          fireodo @mrkaban
          last edited by fireodo

          @mrkaban said in Wi-Fi: laptop yes, phone no:

          I'm not sure what makes sense, but I'll show you the wireless network settings anyway.

          The SSID is OK should not be a impediment. And all the other settings are normal too.

          Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
          SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
          pfsense 2.8.0 CE
          Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

          1 Reply Last reply Reply Quote 0
          • M
            mrkaban @Gertjan
            last edited by mrkaban

            @Gertjan said in Wi-Fi: laptop yes, phone no:

            @mrkaban said in Wi-Fi: laptop yes, phone no:

            I connect from a laptop via wi-fi and work without problems

            Now you can use that laptop to connect to the GUI of your AP, and see what devices (their MAC addresses) are connected to it - or try to connect to it ?.

            @mrkaban said in Wi-Fi: laptop yes, phone no:

            disable wep,

            wep ? Are you sure ? Does that still exist ?? Where did you find this AP ? ;)

            phone (android 14)

            Can it be that a recent phone (is it ? don't know anything about android) doesn't want to use 'wifi wep' as it is to insecure ? You might as well stop encryption.

            Corrected it. I made a mistake. WPA2 is used. There are screenshots of the settings in the comments. It connects from laptops without problems, but does not want to connect from android phones - it writes authentication, and then failed, the password is not correct.

            It seems to me that the problem may be in the wi-fi card. If you use the exclusion method to look for a problem. I have a Realtek rtl8192ce card.

            fireodoF 1 Reply Last reply Reply Quote 0
            • fireodoF
              fireodo @mrkaban
              last edited by fireodo

              @mrkaban said in Wi-Fi: laptop yes, phone no:

              It seems to me that the problem may be in the wi-fi card. If you use the exclusion method to look for a problem. I have a Realtek rtl8192ce card.

              That could be a possible reason - i use here only WLE200NX PCIe Cards and a usb-dongle (Linksys WUSB6300) based on RTL8812AU Chipset. All my devices (Laptop, Computer, Smartphone etc.) connect without issues.

              Edit: My bad - as @stephenw10 said, the authentication occurs in software not in Hardware so the type of WiFi device should not be a cause.

              Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
              SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
              pfsense 2.8.0 CE
              Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

              1 Reply Last reply Reply Quote 1
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by stephenw10

                The authentication is done in software, I really wouldn't expect the card to make any difference there. Assuming it connects at all.

                I would try using only hex characters in the pass phrase. Been a while since I've hit that though.

                JKnottJ M 2 Replies Last reply Reply Quote 1
                • JKnottJ
                  JKnott @stephenw10
                  last edited by

                  @stephenw10 said in Wi-Fi: laptop yes, phone no:

                  I would try using only hex characters in the pass phrase. Been a while since I've hit that though.

                  Alphanumeric are also probably OK. I also once had an issue with some characters. What I do is go to www.grc.com and use their Perfect Passwords to get a 63 character random alphanumeric string. I figure that should be difficult enough to guess. 😉

                  PfSense running on Qotom mini PC
                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                  UniFi AC-Lite access point

                  I haven't lost my mind. It's around here...somewhere...

                  1 Reply Last reply Reply Quote 0
                  • J
                    Johnwick 0
                    last edited by Johnwick 0

                    Wi-Fi connection is functional on the laptop but unavailable on the phone. This discrepancy suggests a device-specific issue rather than a network-wide problem. DirecTV provider Troubleshoot by restarting the phone, toggling Wi-Fi on and off, and ensuring the correct network credentials are entered. If the problem persists, reset network settings on the phone or contact the device manufacturer for further assistance.

                    1 Reply Last reply Reply Quote 0
                    • M
                      mrkaban @stephenw10
                      last edited by

                      @stephenw10 said in Wi-Fi: laptop yes, phone no:

                      The authentication is done in software, I really wouldn't expect the card to make any difference there. Assuming it connects at all.

                      I would try using only hex characters in the pass phrase. Been a while since I've hit that though.

                      I don't understand why if you make the network open, then everything works. I set the password to "hello123", but it didn't help with different settings. I even tried the password "123456789" with wpa2.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Mmm, the fact it connects fine unencrypted implies the problem is entirely in the authentication. That should all be in software so I wouldn't expect the wifi device used to make any difference.

                        Do you see anything logged when the Android clients try to connect?

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mrkaban @stephenw10
                          last edited by

                          @stephenw10 said in Wi-Fi: laptop yes, phone no:

                          Mmm, the fact it connects fine unencrypted implies the problem is entirely in the authentication. That should all be in software so I wouldn't expect the wifi device used to make any difference.

                          Do you see anything logged when the Android clients try to connect?

                          There is nothing in the firewall log from the WLAN interface (wireless network). Where else can I watch?

                          fireodoF 1 Reply Last reply Reply Quote 0
                          • fireodoF
                            fireodo @mrkaban
                            last edited by fireodo

                            @mrkaban said in Wi-Fi: laptop yes, phone no:

                            There is nothing in the firewall log from the WLAN interface (wireless network).

                            (You should see a association before the authentication part begins)

                            When my Android Smartphone connects I see this in wireless log:

                            Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
                            Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 2 notification
                            Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: disassociated
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: pairwise key handshake completed (RSN)
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 RADIUS: starting accounting session 665BCC0E11586A5E
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: authorizing port
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (4/4 Pairwise)
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 3/4 msg of 4-Way Handshake
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (2/4 Pairwise)
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 1/4 msg of 4-Way Handshake
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: start authentication
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 1 notification
                            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: associated
                            

                            (MAC Adress is edited)

                            Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                            SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                            pfsense 2.8.0 CE
                            Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                            GertjanG M 2 Replies Last reply Reply Quote 0
                            • GertjanG
                              Gertjan @fireodo
                              last edited by

                              @fireodo

                              So, there is no problem what so ever.
                              The "WPA" (password etc) is ok.
                              But then :

                              a9e7720a-a844-4d9f-b10c-0ad553fec9ea-image.png

                              RADIUS: starting accounting session 665BCC0E11586A5E

                              Where did that came from ?

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              fireodoF 1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Because it's configured for WPA Ent I imagine.

                                fireodoF 1 Reply Last reply Reply Quote 0
                                • fireodoF
                                  fireodo @Gertjan
                                  last edited by

                                  @Gertjan said in Wi-Fi: laptop yes, phone no:

                                  Where did that came from ?

                                  I dont know - I have no Radius Server set up.

                                  Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                                  SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                                  pfsense 2.8.0 CE
                                  Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                                  1 Reply Last reply Reply Quote 0
                                  • fireodoF
                                    fireodo @stephenw10
                                    last edited by

                                    @stephenw10 said in Wi-Fi: laptop yes, phone no:

                                    Because it's configured for WPA Ent I imagine.

                                    If Ent means "Enterprise" then its not - its WPA2 with Pre-shared Key and AES

                                    Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                                    SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                                    pfsense 2.8.0 CE
                                    Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Huh, interesting. Checking....

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        mrkaban @fireodo
                                        last edited by

                                        @fireodo said in Wi-Fi: laptop yes, phone no:

                                        @mrkaban said in Wi-Fi: laptop yes, phone no:

                                        There is nothing in the firewall log from the WLAN interface (wireless network).

                                        When my Android Smartphone connects I see this in wireless log:

                                        Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
                                        Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 2 notification
                                        Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: disassociated
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: pairwise key handshake completed (RSN)
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 RADIUS: starting accounting session 665BCC0E11586A5E
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: authorizing port
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (4/4 Pairwise)
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 3/4 msg of 4-Way Handshake
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (2/4 Pairwise)
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 1/4 msg of 4-Way Handshake
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: start authentication
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 1 notification
                                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: associated
                                        

                                        (MAC Adress is edited)

                                        and where exactly do you see these statistics? Status \ System Logs \ System \ Wireless connection

                                        fireodoF 1 Reply Last reply Reply Quote 0
                                        • fireodoF
                                          fireodo @mrkaban
                                          last edited by fireodo

                                          @mrkaban said in Wi-Fi: laptop yes, phone no:

                                          and where exactly do you see these statistics? Status \ System Logs \ System \ Wireless connection

                                          Exact there! (Highlighted)

                                          Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                                          SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                                          pfsense 2.8.0 CE
                                          Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Yes I see the same.
                                            You should also see it in Status > Wireless

                                            M 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.