• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login
Netgate Discussion Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login

6100 Max running 24.03 RC unable to update firmware

Official Netgate® Hardware
3
19
983
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • J
    jonathan.rupp
    last edited by Apr 12, 2024, 3:16 PM

    I have a 6100 MAX running 24.03 RC that is currently running firmware version 02.02.00.00t-uc-15 and showing the current as 03.00.00.03t-uc-18.

    I received this error when trying to update;

    dmistore : Creating DMI files...
    cannot read chassis_AssetTag
    dmistore : DMI files created
    mount_msdosfs: /dev/da0p1: No such file or directory
    Error mounting EFI partition

    Any ideas ?

    S 1 Reply Last reply Apr 12, 2024, 3:23 PM Reply Quote 0
    • S
      SteveITS Galactic Empire @jonathan.rupp
      last edited by Apr 12, 2024, 3:23 PM

      @jonathan-rupp If it wasn't you, here's another report:
      https://www.reddit.com/r/PFSENSE/comments/1c10b2d/how_to_resolve_this_strange_problem/

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote 👍 helpful posts!

      J 1 Reply Last reply Apr 12, 2024, 3:26 PM Reply Quote 0
      • J
        jonathan.rupp @SteveITS
        last edited by Apr 12, 2024, 3:26 PM

        @SteveITS

        Yes that was me … I’m getting frustrated.

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Apr 12, 2024, 4:54 PM

          Hmm, interesting. Can I assume you didn't try updating it from 21.09.1? Are you able to roll back to a 23.09.1 BE and test that?

          J 1 Reply Last reply Apr 12, 2024, 5:11 PM Reply Quote 0
          • J
            jonathan.rupp @stephenw10
            last edited by Apr 12, 2024, 5:11 PM

            @stephenw10

            Correct this is a lab system and ran 24.03-Beta since it was released.

            Rollback is not an option, unfortunately.

            The unit was just recently reinstalled using the Netgate Install package, as it was not on ZFS.

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Apr 12, 2024, 5:55 PM

              Can we see the output from gpart list there?

              J 1 Reply Last reply Apr 12, 2024, 5:57 PM Reply Quote 0
              • J
                jonathan.rupp @stephenw10
                last edited by stephenw10 Apr 12, 2024, 10:42 PM Apr 12, 2024, 5:57 PM

                @stephenw10

                Geom name: nda0
                modified: false
                state: OK
                fwheads: 255
                fwsectors: 63
                last: 234441607
                first: 40
                entries: 128
                scheme: GPT
                Providers:
                1. Name: nda0p1
                   Mediasize: 272629760 (260M)
                   Sectorsize: 512
                   Stripesize: 0
                   Stripeoffset: 20480
                   Mode: r0w0e0
                   efimedia: HD(1,GPT,0e2c316b-f072-11ee-8d18-90ec772121fe,0x28,0x82000)
                   rawuuid: 0e2c316b-f072-11ee-8d18-90ec772121fe
                   rawtype: c12a7328-f81f-11d2-ba4b-00a0c93ec93b
                   label: efiboot1
                   length: 272629760
                   offset: 20480
                   type: efi
                   index: 1
                   end: 532519
                   start: 40
                2. Name: nda0p2
                   Mediasize: 524288 (512K)
                   Sectorsize: 512
                   Stripesize: 0
                   Stripeoffset: 272650240
                   Mode: r0w0e0
                   efimedia: HD(2,GPT,0e34e1db-f072-11ee-8d18-90ec772121fe,0x82028,0x400)
                   rawuuid: 0e34e1db-f072-11ee-8d18-90ec772121fe
                   rawtype: 83bd6b9d-7f41-11dc-be0b-001560b84f0f
                   label: (null)
                   length: 524288
                   offset: 272650240
                   type: freebsd-boot
                   index: 2
                   end: 533543
                   start: 532520
                3. Name: nda0p3
                   Mediasize: 1073741824 (1.0G)
                   Sectorsize: 512
                   Stripesize: 0
                   Stripeoffset: 276824064
                   Mode: r1w1e1
                   efimedia: HD(3,GPT,0e3be6bd-f072-11ee-8d18-90ec772121fe,0x84000,0x200000)
                   rawuuid: 0e3be6bd-f072-11ee-8d18-90ec772121fe
                   rawtype: 516e7cb5-6ecf-11d6-8ff8-00022d09712b
                   label: swap1
                   length: 1073741824
                   offset: 276824064
                   type: freebsd-swap
                   index: 3
                   end: 2637823
                   start: 540672
                4. Name: nda0p4
                   Mediasize: 118682025984 (111G)
                   Sectorsize: 512
                   Stripesize: 0
                   Stripeoffset: 1350565888
                   Mode: r1w1e1
                   efimedia: HD(4,GPT,0e40924c-f072-11ee-8d18-90ec772121fe,0x284000,0xdd10000)
                   rawuuid: 0e40924c-f072-11ee-8d18-90ec772121fe
                   rawtype: 516e7cba-6ecf-11d6-8ff8-00022d09712b
                   label: (null)
                   length: 118682025984
                   offset: 1350565888
                   type: freebsd-zfs
                   index: 4
                   end: 234438655
                   start: 2637824
                Consumers:
                1. Name: nda0
                   Mediasize: 120034123776 (112G)
                   Sectorsize: 512
                   Mode: r2w2e4
                
                Geom name: da0
                modified: false
                state: OK
                fwheads: 255
                fwsectors: 63
                last: 60628991
                first: 1
                entries: 4
                scheme: MBR
                Providers:
                1. Name: da0s1
                   Mediasize: 34091008 (33M)
                   Sectorsize: 512
                   Stripesize: 0
                   Stripeoffset: 512
                   Mode: r0w0e0
                   efimedia: HD(1,MBR,0x90909090,0x1,0x10418)
                   rawtype: 239
                   length: 34091008
                   offset: 512
                   type: efi
                   index: 1
                   end: 66584
                   start: 1
                2. Name: da0s2
                   Mediasize: 1667604480 (1.6G)
                   Sectorsize: 512
                   Stripesize: 0
                   Stripeoffset: 34091520
                   Mode: r0w0e0
                   efimedia: HD(2,MBR,0x90909090,0x10419,0x31b2d0)
                   attrib: active
                   rawtype: 165
                   length: 1667604480
                   offset: 34091520
                   type: freebsd
                   index: 2
                   end: 3323624
                   start: 66585
                3. Name: da0s3
                   Mediasize: 67108864 (64M)
                   Sectorsize: 512
                   Stripesize: 0
                   Stripeoffset: 1701696000
                   Mode: r0w0e0
                   efimedia: HD(3,MBR,0x90909090,0x32b6e9,0x20000)
                   rawtype: 11
                   length: 67108864
                   offset: 1701696000
                   type: fat32
                   index: 3
                   end: 3454696
                   start: 3323625
                Consumers:
                1. Name: da0
                   Mediasize: 31042043904 (29G)
                   Sectorsize: 512
                   Mode: r0w0e0
                
                Geom name: da0s2
                modified: false
                state: OK
                fwheads: 255
                fwsectors: 63
                last: 3257039
                first: 0
                entries: 8
                scheme: BSD
                Providers:
                1. Name: da0s2a
                   Mediasize: 1667596288 (1.6G)
                   Sectorsize: 512
                   Stripesize: 0
                   Stripeoffset: 34099712
                   Mode: r0w0e0
                   rawtype: 7
                   length: 1667596288
                   offset: 8192
                   type: freebsd-ufs
                   index: 1
                   end: 3257039
                   start: 16
                Consumers:
                1. Name: da0s2
                   Mediasize: 1667604480 (1.6G)
                   Sectorsize: 512
                   Stripesize: 0
                   Stripeoffset: 34091520
                   Mode: r0w0e0
                
                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Apr 12, 2024, 6:51 PM

                  Hmm, do you have a USB drive attached to it?

                  A 6100-MAX would normally have disks nda0 and mmcsd0. Your's appears to not have the eMMC but does have a da0 device.

                  J 1 Reply Last reply Apr 12, 2024, 7:31 PM Reply Quote 0
                  • J
                    jonathan.rupp @stephenw10
                    last edited by Apr 12, 2024, 7:31 PM

                    @stephenw10

                    That’s the strange thing. There’s nothing but stock drives and no attachments.

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Apr 12, 2024, 8:32 PM

                      Hmm. Well that's odd!

                      Do you see the mmcsd device in the boot log?

                      [24.03-RC][admin@6100-3.stevew.lan]/root: dmesg | grep mmc
                      mmc0: <MMC/SD bus> on sdhci_pci0
                      mmcsd0: 16GB <MMCHC TB2916 9.0 SN 28E9728E MFG 09/2020 by 112 0x0000> at mmc0 50.0MHz/8bit/65535-block
                      mmcsd0boot0: 4MB partition 1 at mmcsd0
                      mmcsd0boot1: 4MB partition 2 at mmcsd0
                      mmcsd0rpmb: 4MB partition 3 at mmcsd0
                      
                      J 1 Reply Last reply Apr 12, 2024, 8:51 PM Reply Quote 0
                      • J
                        jonathan.rupp @stephenw10
                        last edited by jonathan.rupp Apr 12, 2024, 8:55 PM Apr 12, 2024, 8:51 PM

                        @stephenw10

                        mmc0: <MMC/SD bus> on sdhci_pci0
                        mmcsd0: 16GB <MMCHC TB2916 9.0 SN 5A5A608C MFG 08/2021 by 112 0x0000> at mmc0 50.0MHz/8bit/65535-block
                        mmcsd0boot0: 4MB partition 1 at mmcsd0
                        mmcsd0boot1: 4MB partition 2 at mmcsd0
                        mmcsd0rpmb: 4MB partition 3 at mmcsd0

                        Tried rebooting and reinstalling, same error.

                        1 Reply Last reply Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Apr 12, 2024, 9:05 PM

                          And still no mmcsd0 device in the geom output?

                          J 1 Reply Last reply Apr 12, 2024, 11:21 PM Reply Quote 0
                          • S
                            stephenw10 Netgate Administrator
                            last edited by Apr 12, 2024, 10:53 PM

                            Hmm, what does: dmesg | grep da0 show?

                            J 1 Reply Last reply Apr 12, 2024, 11:18 PM Reply Quote 0
                            • J
                              jonathan.rupp @stephenw10
                              last edited by Apr 12, 2024, 11:18 PM

                              @stephenw10

                              nda0 at nvme0 bus 0 scbus0 target 0 lun 1
                              nda0: <M.2 (P80) 3TE6 V20B09 YCA12109270110123>
                              nda0: Serial Number YCA12109270110123
                              nda0: nvme version 1.3
                              nda0: 114473MB (234441648 512 byte sectors)
                              da0 at umass-sim0 bus 0 scbus1 target 0 lun 0
                              da0: <PNY USB 3.2.1 FD PMAP> Removable Direct Access SPC-4 SCSI device
                              da0: Serial Number 071828D6D5486E38
                              da0: 400.000MB/s transfers
                              da0: 29604MB (60628992 512 byte sectors)
                              da0: quirks=0x2<NO_6_BYTE>

                              1 Reply Last reply Reply Quote 0
                              • J
                                jonathan.rupp @stephenw10
                                last edited by Apr 12, 2024, 11:21 PM

                                @stephenw10

                                Geom Class Provider
                                mmcsd0 DISK mmcsd0
                                mmcsd0 DEV
                                mmcsd0boot0 DISK mmcsd0boot0
                                mmcsd0boot0 DEV
                                mmcsd0boot1 DISK mmcsd0boot1
                                mmcsd0boot1 DEV
                                nda0 DISK nda0
                                nda0 DEV
                                nda0 PART nda0p1
                                nda0p1 DEV
                                nda0p1 LABEL gpt/efiboot1
                                gpt/efiboot1 DEV
                                nda0p1 LABEL msdosfs/EFISYS
                                msdosfs/EFISYS DEV
                                nda0 PART nda0p2
                                nda0p2 DEV
                                nda0 PART nda0p3
                                nda0p3 DEV
                                nda0p3 LABEL gpt/swap1
                                gpt/swap1 DEV
                                swap SWAP
                                nda0 PART nda0p4
                                nda0p4 DEV
                                zfs::vdev ZFS::VDEV
                                da0 DISK da0
                                da0 DEV
                                da0 PART da0s1
                                da0s1 DEV
                                da0 PART da0s2
                                da0s2 DEV
                                da0s2 PART da0s2a
                                da0s2a DEV
                                da0s2a LABEL ufsid/65f0033358586c91
                                ufsid/65f0033358586c91 DEV
                                da0s2a LABEL ufs/pfSense_Install
                                ufs/pfSense_Install DEV
                                da0 PART da0s3
                                da0s3 DEV
                                da0s3 LABEL msdosfs/PFSENSE
                                msdosfs/PFSENSE DEV

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Apr 12, 2024, 11:23 PM

                                  Ok that da0 device is non-standard. It's USB attached. If it's not an actual USB drive is it perhaps a card in the SIM slot?

                                  It's somehow booting from that though and confusing the firmware updater. You should remove it. You may need to reinstall though if the nvme drive doesn't contain a valid install.

                                  J 1 Reply Last reply Apr 13, 2024, 1:19 AM Reply Quote 0
                                  • J
                                    jonathan.rupp @stephenw10
                                    last edited by Apr 13, 2024, 1:19 AM

                                    @stephenw10

                                    No USBs and nothing in the SIM slot.

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Apr 13, 2024, 1:28 PM

                                      Ok check the output of: usbconfig dump_device_desc

                                      On a 6100-MAX with nothing connected that should look like:

                                      [24.03-RC][admin@6100-3.stevew.lan]/root: usbconfig dump_device_desc
                                      ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                                      
                                        bLength = 0x0012 
                                        bDescriptorType = 0x0001 
                                        bcdUSB = 0x0300 
                                        bDeviceClass = 0x0009  <HUB>
                                        bDeviceSubClass = 0x0000 
                                        bDeviceProtocol = 0x0003 
                                        bMaxPacketSize0 = 0x0009 
                                        idVendor = 0x0000 
                                        idProduct = 0x0000 
                                        bcdDevice = 0x0100 
                                        iManufacturer = 0x0001  <Intel>
                                        iProduct = 0x0002  <XHCI root HUB>
                                        iSerialNumber = 0x0000  <no string>
                                        bNumConfigurations = 0x0001 
                                      
                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        stephenw10 Netgate Administrator
                                        last edited by Apr 22, 2024, 5:12 PM

                                        Were you able to resolve this?

                                        1 Reply Last reply Reply Quote 0
                                        • First post
                                          Last post
                                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.