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    6100 Max running 24.03 RC unable to update firmware

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    • J
      jonathan.rupp
      last edited by

      I have a 6100 MAX running 24.03 RC that is currently running firmware version 02.02.00.00t-uc-15 and showing the current as 03.00.00.03t-uc-18.

      I received this error when trying to update;

      dmistore : Creating DMI files...
      cannot read chassis_AssetTag
      dmistore : DMI files created
      mount_msdosfs: /dev/da0p1: No such file or directory
      Error mounting EFI partition

      Any ideas ?

      S 1 Reply Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @jonathan.rupp
        last edited by

        @jonathan-rupp If it wasn't you, here's another report:
        https://www.reddit.com/r/PFSENSE/comments/1c10b2d/how_to_resolve_this_strange_problem/

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        J 1 Reply Last reply Reply Quote 0
        • J
          jonathan.rupp @SteveITS
          last edited by

          @SteveITS

          Yes that was me … I’m getting frustrated.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, interesting. Can I assume you didn't try updating it from 21.09.1? Are you able to roll back to a 23.09.1 BE and test that?

            J 1 Reply Last reply Reply Quote 0
            • J
              jonathan.rupp @stephenw10
              last edited by

              @stephenw10

              Correct this is a lab system and ran 24.03-Beta since it was released.

              Rollback is not an option, unfortunately.

              The unit was just recently reinstalled using the Netgate Install package, as it was not on ZFS.

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Can we see the output from gpart list there?

                J 1 Reply Last reply Reply Quote 0
                • J
                  jonathan.rupp @stephenw10
                  last edited by stephenw10

                  @stephenw10

                  Geom name: nda0
                  modified: false
                  state: OK
                  fwheads: 255
                  fwsectors: 63
                  last: 234441607
                  first: 40
                  entries: 128
                  scheme: GPT
                  Providers:
                  1. Name: nda0p1
                     Mediasize: 272629760 (260M)
                     Sectorsize: 512
                     Stripesize: 0
                     Stripeoffset: 20480
                     Mode: r0w0e0
                     efimedia: HD(1,GPT,0e2c316b-f072-11ee-8d18-90ec772121fe,0x28,0x82000)
                     rawuuid: 0e2c316b-f072-11ee-8d18-90ec772121fe
                     rawtype: c12a7328-f81f-11d2-ba4b-00a0c93ec93b
                     label: efiboot1
                     length: 272629760
                     offset: 20480
                     type: efi
                     index: 1
                     end: 532519
                     start: 40
                  2. Name: nda0p2
                     Mediasize: 524288 (512K)
                     Sectorsize: 512
                     Stripesize: 0
                     Stripeoffset: 272650240
                     Mode: r0w0e0
                     efimedia: HD(2,GPT,0e34e1db-f072-11ee-8d18-90ec772121fe,0x82028,0x400)
                     rawuuid: 0e34e1db-f072-11ee-8d18-90ec772121fe
                     rawtype: 83bd6b9d-7f41-11dc-be0b-001560b84f0f
                     label: (null)
                     length: 524288
                     offset: 272650240
                     type: freebsd-boot
                     index: 2
                     end: 533543
                     start: 532520
                  3. Name: nda0p3
                     Mediasize: 1073741824 (1.0G)
                     Sectorsize: 512
                     Stripesize: 0
                     Stripeoffset: 276824064
                     Mode: r1w1e1
                     efimedia: HD(3,GPT,0e3be6bd-f072-11ee-8d18-90ec772121fe,0x84000,0x200000)
                     rawuuid: 0e3be6bd-f072-11ee-8d18-90ec772121fe
                     rawtype: 516e7cb5-6ecf-11d6-8ff8-00022d09712b
                     label: swap1
                     length: 1073741824
                     offset: 276824064
                     type: freebsd-swap
                     index: 3
                     end: 2637823
                     start: 540672
                  4. Name: nda0p4
                     Mediasize: 118682025984 (111G)
                     Sectorsize: 512
                     Stripesize: 0
                     Stripeoffset: 1350565888
                     Mode: r1w1e1
                     efimedia: HD(4,GPT,0e40924c-f072-11ee-8d18-90ec772121fe,0x284000,0xdd10000)
                     rawuuid: 0e40924c-f072-11ee-8d18-90ec772121fe
                     rawtype: 516e7cba-6ecf-11d6-8ff8-00022d09712b
                     label: (null)
                     length: 118682025984
                     offset: 1350565888
                     type: freebsd-zfs
                     index: 4
                     end: 234438655
                     start: 2637824
                  Consumers:
                  1. Name: nda0
                     Mediasize: 120034123776 (112G)
                     Sectorsize: 512
                     Mode: r2w2e4
                  
                  Geom name: da0
                  modified: false
                  state: OK
                  fwheads: 255
                  fwsectors: 63
                  last: 60628991
                  first: 1
                  entries: 4
                  scheme: MBR
                  Providers:
                  1. Name: da0s1
                     Mediasize: 34091008 (33M)
                     Sectorsize: 512
                     Stripesize: 0
                     Stripeoffset: 512
                     Mode: r0w0e0
                     efimedia: HD(1,MBR,0x90909090,0x1,0x10418)
                     rawtype: 239
                     length: 34091008
                     offset: 512
                     type: efi
                     index: 1
                     end: 66584
                     start: 1
                  2. Name: da0s2
                     Mediasize: 1667604480 (1.6G)
                     Sectorsize: 512
                     Stripesize: 0
                     Stripeoffset: 34091520
                     Mode: r0w0e0
                     efimedia: HD(2,MBR,0x90909090,0x10419,0x31b2d0)
                     attrib: active
                     rawtype: 165
                     length: 1667604480
                     offset: 34091520
                     type: freebsd
                     index: 2
                     end: 3323624
                     start: 66585
                  3. Name: da0s3
                     Mediasize: 67108864 (64M)
                     Sectorsize: 512
                     Stripesize: 0
                     Stripeoffset: 1701696000
                     Mode: r0w0e0
                     efimedia: HD(3,MBR,0x90909090,0x32b6e9,0x20000)
                     rawtype: 11
                     length: 67108864
                     offset: 1701696000
                     type: fat32
                     index: 3
                     end: 3454696
                     start: 3323625
                  Consumers:
                  1. Name: da0
                     Mediasize: 31042043904 (29G)
                     Sectorsize: 512
                     Mode: r0w0e0
                  
                  Geom name: da0s2
                  modified: false
                  state: OK
                  fwheads: 255
                  fwsectors: 63
                  last: 3257039
                  first: 0
                  entries: 8
                  scheme: BSD
                  Providers:
                  1. Name: da0s2a
                     Mediasize: 1667596288 (1.6G)
                     Sectorsize: 512
                     Stripesize: 0
                     Stripeoffset: 34099712
                     Mode: r0w0e0
                     rawtype: 7
                     length: 1667596288
                     offset: 8192
                     type: freebsd-ufs
                     index: 1
                     end: 3257039
                     start: 16
                  Consumers:
                  1. Name: da0s2
                     Mediasize: 1667604480 (1.6G)
                     Sectorsize: 512
                     Stripesize: 0
                     Stripeoffset: 34091520
                     Mode: r0w0e0
                  
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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, do you have a USB drive attached to it?

                    A 6100-MAX would normally have disks nda0 and mmcsd0. Your's appears to not have the eMMC but does have a da0 device.

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jonathan.rupp @stephenw10
                      last edited by

                      @stephenw10

                      That’s the strange thing. There’s nothing but stock drives and no attachments.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm. Well that's odd!

                        Do you see the mmcsd device in the boot log?

                        [24.03-RC][admin@6100-3.stevew.lan]/root: dmesg | grep mmc
                        mmc0: <MMC/SD bus> on sdhci_pci0
                        mmcsd0: 16GB <MMCHC TB2916 9.0 SN 28E9728E MFG 09/2020 by 112 0x0000> at mmc0 50.0MHz/8bit/65535-block
                        mmcsd0boot0: 4MB partition 1 at mmcsd0
                        mmcsd0boot1: 4MB partition 2 at mmcsd0
                        mmcsd0rpmb: 4MB partition 3 at mmcsd0
                        
                        J 1 Reply Last reply Reply Quote 0
                        • J
                          jonathan.rupp @stephenw10
                          last edited by jonathan.rupp

                          @stephenw10

                          mmc0: <MMC/SD bus> on sdhci_pci0
                          mmcsd0: 16GB <MMCHC TB2916 9.0 SN 5A5A608C MFG 08/2021 by 112 0x0000> at mmc0 50.0MHz/8bit/65535-block
                          mmcsd0boot0: 4MB partition 1 at mmcsd0
                          mmcsd0boot1: 4MB partition 2 at mmcsd0
                          mmcsd0rpmb: 4MB partition 3 at mmcsd0

                          Tried rebooting and reinstalling, same error.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            And still no mmcsd0 device in the geom output?

                            J 1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, what does: dmesg | grep da0 show?

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                jonathan.rupp @stephenw10
                                last edited by

                                @stephenw10

                                nda0 at nvme0 bus 0 scbus0 target 0 lun 1
                                nda0: <M.2 (P80) 3TE6 V20B09 YCA12109270110123>
                                nda0: Serial Number YCA12109270110123
                                nda0: nvme version 1.3
                                nda0: 114473MB (234441648 512 byte sectors)
                                da0 at umass-sim0 bus 0 scbus1 target 0 lun 0
                                da0: <PNY USB 3.2.1 FD PMAP> Removable Direct Access SPC-4 SCSI device
                                da0: Serial Number 071828D6D5486E38
                                da0: 400.000MB/s transfers
                                da0: 29604MB (60628992 512 byte sectors)
                                da0: quirks=0x2<NO_6_BYTE>

                                1 Reply Last reply Reply Quote 0
                                • J
                                  jonathan.rupp @stephenw10
                                  last edited by

                                  @stephenw10

                                  Geom Class Provider
                                  mmcsd0 DISK mmcsd0
                                  mmcsd0 DEV
                                  mmcsd0boot0 DISK mmcsd0boot0
                                  mmcsd0boot0 DEV
                                  mmcsd0boot1 DISK mmcsd0boot1
                                  mmcsd0boot1 DEV
                                  nda0 DISK nda0
                                  nda0 DEV
                                  nda0 PART nda0p1
                                  nda0p1 DEV
                                  nda0p1 LABEL gpt/efiboot1
                                  gpt/efiboot1 DEV
                                  nda0p1 LABEL msdosfs/EFISYS
                                  msdosfs/EFISYS DEV
                                  nda0 PART nda0p2
                                  nda0p2 DEV
                                  nda0 PART nda0p3
                                  nda0p3 DEV
                                  nda0p3 LABEL gpt/swap1
                                  gpt/swap1 DEV
                                  swap SWAP
                                  nda0 PART nda0p4
                                  nda0p4 DEV
                                  zfs::vdev ZFS::VDEV
                                  da0 DISK da0
                                  da0 DEV
                                  da0 PART da0s1
                                  da0s1 DEV
                                  da0 PART da0s2
                                  da0s2 DEV
                                  da0s2 PART da0s2a
                                  da0s2a DEV
                                  da0s2a LABEL ufsid/65f0033358586c91
                                  ufsid/65f0033358586c91 DEV
                                  da0s2a LABEL ufs/pfSense_Install
                                  ufs/pfSense_Install DEV
                                  da0 PART da0s3
                                  da0s3 DEV
                                  da0s3 LABEL msdosfs/PFSENSE
                                  msdosfs/PFSENSE DEV

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Ok that da0 device is non-standard. It's USB attached. If it's not an actual USB drive is it perhaps a card in the SIM slot?

                                    It's somehow booting from that though and confusing the firmware updater. You should remove it. You may need to reinstall though if the nvme drive doesn't contain a valid install.

                                    J 1 Reply Last reply Reply Quote 0
                                    • J
                                      jonathan.rupp @stephenw10
                                      last edited by

                                      @stephenw10

                                      No USBs and nothing in the SIM slot.

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Ok check the output of: usbconfig dump_device_desc

                                        On a 6100-MAX with nothing connected that should look like:

                                        [24.03-RC][admin@6100-3.stevew.lan]/root: usbconfig dump_device_desc
                                        ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                                        
                                          bLength = 0x0012 
                                          bDescriptorType = 0x0001 
                                          bcdUSB = 0x0300 
                                          bDeviceClass = 0x0009  <HUB>
                                          bDeviceSubClass = 0x0000 
                                          bDeviceProtocol = 0x0003 
                                          bMaxPacketSize0 = 0x0009 
                                          idVendor = 0x0000 
                                          idProduct = 0x0000 
                                          bcdDevice = 0x0100 
                                          iManufacturer = 0x0001  <Intel>
                                          iProduct = 0x0002  <XHCI root HUB>
                                          iSerialNumber = 0x0000  <no string>
                                          bNumConfigurations = 0x0001 
                                        
                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Were you able to resolve this?

                                          1 Reply Last reply Reply Quote 0
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