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    Netgate 4200 - Stuck on solid orange circle

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, it would only boot to that if it nothing else to boot from for some reason. Obviously it should boot from eMMC there.

      If you power cycle it and enter the BIOS setup (hit DEL) do you see the emmc uefi boot option as the first device listed? Or listed at all in the boot override?
      Screenshot from 2024-04-25 23-06-25.png

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      • R
        RJ
        last edited by

        I have similar problem with 4200.

        Booting single user is successful.

        Booting Multi user, boot will hang here: ( see attached image )

        4200BootFreeze.png

        patient0P G 2 Replies Last reply Reply Quote 0
        • patient0P
          patient0 @RJ
          last edited by

          @RJ said in Netgate 4200 - Stuck on solid orange circle:

          I have similar problem with 4200.

          Unless your 4200 is stuck on a solid orange circle it's probably easier to open a new thread, because then it's a different issue.

          When you open the new thread please include the full boot log (minus private infos like public IP or NDI) and the pfSense+ version you are running and if your 4200 boot's from eMMC or SSD.

          1 Reply Last reply Reply Quote 1
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yup that's not the same issue. There it's finding the boot device and loading the boot loader but failing to attach the EFI console for some reason. Which is odd that booting in single user mode would make any difference to.

            R 1 Reply Last reply Reply Quote 0
            • G
              Grant204 @RJ
              last edited by

              @RJ

              In my case it was hardware failure. Had to do an RMA

              R 1 Reply Last reply Reply Quote 1
              • R
                RJ @stephenw10
                last edited by

                @stephenw10 I think successful single user boot was a coincidence as the problem is intermittent. This boot freeze happened a couple times a few weeks ago but simply power cycling resolved and I figured this was just a freak thing. Last night it took at least 6 power cycles for 4200 to successfully boot. But it did boot and seems to run normally. So unfortunately it is an intermittent boot freeze problem.

                Using eMMC and 24.11-RELEASE.

                This unit is at remote site so I need to be able to reboot on occasion but don't have physical access to power cycle.

                GertjanG 1 Reply Last reply Reply Quote 0
                • R
                  RJ @Grant204
                  last edited by

                  @Grant204 Thanks, good to know.

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                  • GertjanG
                    Gertjan @RJ
                    last edited by Gertjan

                    @RJ said in Netgate 4200 - Stuck on solid orange circle:

                    but don't have physical access to power cycle

                    And that's a good thing.
                    The previous default file system, UFS, had high chances to be destroyed when you suddenly remove the power without shutting down properly, like your phone, laptop pc - everything that uses a complex OS / filesystem.
                    The new ZFS file system is way more resilient, but still, only power cycle if you can't connect to the console to do it properly.
                    Before power cycling, be sure that you have a very recent system configuration file exported and ready to be use (to re install the system).

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Mmm, that does seem like a filesystem issue though. I would schedule a clean re-install when you can.

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                      • JonathanLeeJ
                        JonathanLee
                        last edited by

                        Update it, that normally on the 2100 means it has new firmware

                        Make sure to upvote

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