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upgrade error message in pfsense dashboard GUI

Scheduled Pinned Locked Moved General pfSense Questions
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  • H
    hspindel
    last edited by May 4, 2024, 7:45 AM

    Getting the following notification from the pfSense+ v24.03 after the upgrade to 24.03.

    check_upgrade (1): unknown error @ 2024-05-03 09:16:26

    Things seem to be working normally. What if anything should I do about this?

    1 Reply Last reply Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by May 4, 2024, 1:21 PM

      Hmm, interesting error 1 there should imply something has expired. But it could have been an intermittent outage.

      If you remove it does it return?

      H 1 Reply Last reply May 4, 2024, 8:19 PM Reply Quote 0
      • H
        hspindel @stephenw10
        last edited by May 4, 2024, 8:19 PM

        @stephenw10 Can't remove it. Mark all as read does nothing.

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by May 4, 2024, 9:17 PM

          Hmm, you should be able to remove it even if it comes back. Does the alert date/time change?

          Try logging out and back in before removing it.

          H 1 Reply Last reply May 4, 2024, 10:19 PM Reply Quote 0
          • H
            hspindel @stephenw10
            last edited by May 4, 2024, 10:19 PM

            @stephenw10 The alert date/time do not change.

            Logging out and logging back in do not help.

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by May 5, 2024, 1:17 AM

              Hmm, the alert cannot be cleared? The button just appears to do nothing?

              Does it exist in /tmp/notices/notices.serial ?

              H 1 Reply Last reply May 5, 2024, 1:27 AM Reply Quote 0
              • H
                hspindel @stephenw10
                last edited by May 5, 2024, 1:27 AM

                @stephenw10 Yes, the message appears in notices.serial. I gave Mark all as Read one last-ditch attempt, and this time the alert cleared.

                Bizarre.

                Thank you for your help.

                1 Reply Last reply Reply Quote 1
                • M
                  Maff
                  last edited by Maff May 21, 2024, 4:50 PM May 21, 2024, 4:49 PM

                  I have 6456 of these error messages and they started when i decided to invalidate my free + licence by changing hardware whilst I make the choice to downgrade to CE, purchase another year of plus or move to a different software solution

                  it's logging one every 30 seconds

                  marking them all as read worked but it was 4 days worth

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by May 21, 2024, 7:30 PM

                    Hmm, fun*!

                    Is that in 23.09?

                    M 1 Reply Last reply May 21, 2024, 7:39 PM Reply Quote 0
                    • M
                      Maff @stephenw10
                      last edited by May 21, 2024, 7:39 PM

                      @stephenw10

                      24.03

                      1 Reply Last reply Reply Quote 0
                      • S
                        stephenw10 Netgate Administrator
                        last edited by May 21, 2024, 8:22 PM

                        Hmm, so once you were able to clear the alert it didn't reoccur?

                        M 2 Replies Last reply May 21, 2024, 9:42 PM Reply Quote 0
                        • M
                          Maff @stephenw10
                          last edited by May 21, 2024, 9:42 PM

                          @stephenw10

                          Just checked and back up to 300 alerts, but this could be caused by the home assistant plugin for me, it’s set to poll every 30 seconds but no time to test that theory tonight

                          1 Reply Last reply Reply Quote 0
                          • M
                            Maff @stephenw10
                            last edited by May 21, 2024, 9:42 PM

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • S
                              stephenw10 Netgate Administrator
                              last edited by May 21, 2024, 10:05 PM

                              What is the actual alert it's showing?

                              M 1 Reply Last reply May 21, 2024, 10:12 PM Reply Quote 0
                              • M
                                Maff @stephenw10
                                last edited by May 21, 2024, 10:12 PM

                                @stephenw10

                                Exactly the same as original posters

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                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by May 21, 2024, 10:21 PM

                                  Mmm, OK probably the HA pluggin then, yes, if it checks for updates.

                                  Interesting do you see 'Subscription expired' or 'system unregistered' in System Update?

                                  If you changed the hardware I'd expect the latter but I'd expect a different alert in that case.

                                  M 1 Reply Last reply May 28, 2024, 5:49 PM Reply Quote 0
                                  • M
                                    Maff @stephenw10
                                    last edited by May 28, 2024, 5:49 PM

                                    @stephenw10

                                    sorry for the delay, i disabled the HA plugin last week and checking today i'm upto 7400 odd messages

                                    i think it's my install though as i can't check any packages for install either, so going to look into fixing that

                                    M 1 Reply Last reply May 28, 2024, 5:57 PM Reply Quote 0
                                    • M
                                      Maff @Maff
                                      last edited by May 28, 2024, 5:57 PM

                                      @stephenw10

                                      this is in my log for the packages

                                      /pkg_mgr.php: The command '/usr/local/sbin/pfSense-repo-setup' returned exit code '14', the output was 'cp: /usr/local/etc/pkg/repos/pfSense.conf: No such file or directory Messages: Your device has not been registered for pfSense+. Please purchase a pfSense+ subscription to receive future updates. <a href="https://shop.netgate.com/products/pfsense-software-subscription" target="_blank" rel="noopener noreferrer">Netgate store</a>'

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        stephenw10 Netgate Administrator
                                        last edited by May 28, 2024, 6:35 PM

                                        Did your NDI change? Did you add/remove hardware?

                                        Send me your NDI and/or order number in chat and I can check it.

                                        1 Reply Last reply Reply Quote 0
                                        • Q
                                          QuantumParadox
                                          last edited by Jun 25, 2024, 5:30 PM

                                          I am also getting the same error and I've tried the same things from this post. I've bought PFsense Plus and so I did a upgrade to the Plus and I now get this error plus I get errors of certs expiring.

                                          QuantumParadox

                                          1 Reply Last reply Reply Quote 0
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