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upgrade error message in pfsense dashboard GUI

Scheduled Pinned Locked Moved General pfSense Questions
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  • S
    stephenw10 Netgate Administrator
    last edited by May 21, 2024, 10:05 PM

    What is the actual alert it's showing?

    M 1 Reply Last reply May 21, 2024, 10:12 PM Reply Quote 0
    • M
      Maff @stephenw10
      last edited by May 21, 2024, 10:12 PM

      @stephenw10

      Exactly the same as original posters

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by May 21, 2024, 10:21 PM

        Mmm, OK probably the HA pluggin then, yes, if it checks for updates.

        Interesting do you see 'Subscription expired' or 'system unregistered' in System Update?

        If you changed the hardware I'd expect the latter but I'd expect a different alert in that case.

        M 1 Reply Last reply May 28, 2024, 5:49 PM Reply Quote 0
        • M
          Maff @stephenw10
          last edited by May 28, 2024, 5:49 PM

          @stephenw10

          sorry for the delay, i disabled the HA plugin last week and checking today i'm upto 7400 odd messages

          i think it's my install though as i can't check any packages for install either, so going to look into fixing that

          M 1 Reply Last reply May 28, 2024, 5:57 PM Reply Quote 0
          • M
            Maff @Maff
            last edited by May 28, 2024, 5:57 PM

            @stephenw10

            this is in my log for the packages

            /pkg_mgr.php: The command '/usr/local/sbin/pfSense-repo-setup' returned exit code '14', the output was 'cp: /usr/local/etc/pkg/repos/pfSense.conf: No such file or directory Messages: Your device has not been registered for pfSense+. Please purchase a pfSense+ subscription to receive future updates. <a href="https://shop.netgate.com/products/pfsense-software-subscription" target="_blank" rel="noopener noreferrer">Netgate store</a>'

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by May 28, 2024, 6:35 PM

              Did your NDI change? Did you add/remove hardware?

              Send me your NDI and/or order number in chat and I can check it.

              1 Reply Last reply Reply Quote 0
              • Q
                QuantumParadox
                last edited by Jun 25, 2024, 5:30 PM

                I am also getting the same error and I've tried the same things from this post. I've bought PFsense Plus and so I did a upgrade to the Plus and I now get this error plus I get errors of certs expiring.

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Jun 25, 2024, 5:37 PM

                  You're seeing?:
                  check_upgrade (1): unknown error

                  Do you see packages available in the package manager?

                  Send me your NDI in chat and I'll check it.

                  Q 1 Reply Last reply Jun 25, 2024, 6:25 PM Reply Quote 0
                  • Q
                    QuantumParadox @stephenw10
                    last edited by Jun 25, 2024, 6:25 PM

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • Q
                      QuantumParadox
                      last edited by Jun 25, 2024, 6:51 PM

                      I do not see any packages. its not coming up.

                      1 Reply Last reply Reply Quote 0
                      • Q
                        QuantumParadox
                        last edited by Jun 25, 2024, 6:53 PM

                        I am on version 24.03

                        G 1 Reply Last reply Jun 26, 2024, 6:40 AM Reply Quote 1
                        • G
                          Gertjan @QuantumParadox
                          last edited by Jun 26, 2024, 6:40 AM

                          @QuantumParadox said in upgrade error message in pfsense dashboard GUI:

                          I am on version 24.03

                          An ID is always something unique. As we are all on 24.03, that number can't be an ID.
                          This one is :

                          90af6c4c-68bc-480d-9a30-b9f20a0e294c-image.png

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          1 Reply Last reply Reply Quote 0
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