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    upgrade error message in pfsense dashboard GUI

    Scheduled Pinned Locked Moved General pfSense Questions
    25 Posts 5 Posters 1.7k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      What is the actual alert it's showing?

      M 1 Reply Last reply Reply Quote 0
      • M
        Maff @stephenw10
        last edited by

        @stephenw10

        Exactly the same as original posters

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Mmm, OK probably the HA pluggin then, yes, if it checks for updates.

          Interesting do you see 'Subscription expired' or 'system unregistered' in System Update?

          If you changed the hardware I'd expect the latter but I'd expect a different alert in that case.

          M 1 Reply Last reply Reply Quote 0
          • M
            Maff @stephenw10
            last edited by

            @stephenw10

            sorry for the delay, i disabled the HA plugin last week and checking today i'm upto 7400 odd messages

            i think it's my install though as i can't check any packages for install either, so going to look into fixing that

            M 1 Reply Last reply Reply Quote 0
            • M
              Maff @Maff
              last edited by

              @stephenw10

              this is in my log for the packages

              /pkg_mgr.php: The command '/usr/local/sbin/pfSense-repo-setup' returned exit code '14', the output was 'cp: /usr/local/etc/pkg/repos/pfSense.conf: No such file or directory Messages: Your device has not been registered for pfSense+. Please purchase a pfSense+ subscription to receive future updates. <a href="https://shop.netgate.com/products/pfsense-software-subscription" target="_blank" rel="noopener noreferrer">Netgate store</a>'

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Did your NDI change? Did you add/remove hardware?

                Send me your NDI and/or order number in chat and I can check it.

                1 Reply Last reply Reply Quote 0
                • Q
                  QuantumParadox
                  last edited by

                  I am also getting the same error and I've tried the same things from this post. I've bought PFsense Plus and so I did a upgrade to the Plus and I now get this error plus I get errors of certs expiring.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    You're seeing?:
                    check_upgrade (1): unknown error

                    Do you see packages available in the package manager?

                    Send me your NDI in chat and I'll check it.

                    Q 1 Reply Last reply Reply Quote 0
                    • Q
                      QuantumParadox @stephenw10
                      last edited by

                      This post is deleted!
                      1 Reply Last reply Reply Quote 0
                      • Q
                        QuantumParadox
                        last edited by

                        I do not see any packages. its not coming up.

                        1 Reply Last reply Reply Quote 0
                        • Q
                          QuantumParadox
                          last edited by

                          I am on version 24.03

                          GertjanG 1 Reply Last reply Reply Quote 1
                          • GertjanG
                            Gertjan @QuantumParadox
                            last edited by

                            @QuantumParadox said in upgrade error message in pfsense dashboard GUI:

                            I am on version 24.03

                            An ID is always something unique. As we are all on 24.03, that number can't be an ID.
                            This one is :

                            90af6c4c-68bc-480d-9a30-b9f20a0e294c-image.png

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            1 Reply Last reply Reply Quote 0
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