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    Normal Operating Temp NG-4200

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    • T
      TechGuyTnE
      last edited by

      I have just purchased a NG4200. While I'm just doing basic firewall and router stuff with it so far, it seems like a pretty polished and capable box.

      So far, using this device has been like a breath of fresh air compared to what I have been using.

      My question is, in the System Information panel of the Dashboard, it says that the unit normally operates at around 52 Deg C to 54 Deg C (approx. 118 Deg F).

      Is this a reasonable temperature for this device to be operating at? While the graph doesn't have any range markings, this temperature is over 50% of max according to the slider bar. Maybe the graph auto-ranges?

      This just seems kind of warm to me for a device that has only been running at around 4% to 7% CPU Utilization so far.

      Forgive me if this question seems a little ignorant. It's my first Netgate hardware and my first experience with pfSense. I'm hoping to push this box a bit harder once I get more familiar with using its potential.

      I don't want it to overheat, and I'd really (really!) would rather not have to provide some form of auxiliary active cooling.

      Thanks for any insight that this forum can provide.

      alleykatA 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        What's the ambient temperature? How is it mounted?

        Since its entirely passively cooled it will be affected by both those things significantly.

        Check the logging in Status > Monitoring:

        Screenshot from 2024-05-30 00-00-48.png

        That said 52°C is not a value that would concern me. The max junction temperature for the C1110 is 100°C.

        Steve

        1 Reply Last reply Reply Quote 0
        • T
          TechGuyTnE
          last edited by

          Thank you for response.

          The device is sitting on my desktop. All of the case vents are unobstructed. The ambient temperature of the room has been right around the 75F (25C) range, give or take.

          The fact that it's passively cooled was one of the reasons that I bought it.

          Thanks again for your reply. Super helpful to know where to find a breakout of the core temps and the specs on the chip itself.

          alleykatA 1 Reply Last reply Reply Quote 2
          • alleykatA
            alleykat @TechGuyTnE
            last edited by alleykat

            @TechGuyTnE My new 4200 is on my desk in my "home lab", nothing sitting on top of it, nothing sitting below. Room temp is 76-77 degrees F. The 4200 is running at 63F, cpu at 8%. I thought mine was high also. I just have the "stock" packages running with the addition of haproxy.

            stephenw10S 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator @alleykat
              last edited by

              @alleykat said in Normal Operating Temp NG-4200:

              The 4200 is running at 63F, cpu at 8%

              63°F is only 17°C which seems unlikely. And also very cool! Do you mean 63°C?

              If so where are you seeing that?

              alleykatA 2 Replies Last reply Reply Quote 0
              • alleykatA
                alleykat @stephenw10
                last edited by

                @stephenw10 Yes, I'm sorry, 63C, lol.

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, that does seem warm. Where are you seeing that value? On the core temps directly?

                  alleykatA 1 Reply Last reply Reply Quote 0
                  • alleykatA
                    alleykat @stephenw10
                    last edited by alleykat

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • alleykatA
                      alleykat @stephenw10
                      last edited by

                      @stephenw10 This is where I'm seeing the temp.

                      Screenshot 2024-06-11 at 19-28-22 pfsense1.alleykat.org[...].png

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, odd. You may need to reset the RRD data.

                        What does the thermal sensors widget show?

                        alleykatA 1 Reply Last reply Reply Quote 0
                        • alleykatA
                          alleykat @stephenw10
                          last edited by

                          @stephenw10 I'm now thinking I made it switch from my 2100 to the 4200 on May 29. Maybe the config from the 2100 still needs more changes. I made the interface assignments with a text editor to the config xml and loaded it on the 4200. So far so good, first issue I've ran into. Do you happen to know, was there other areas in the 2100 config that needed to be changed?

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by stephenw10

                            You may not have Speedshift enabled in Sys > Adv > Misc since the 2100 doesn't have that. That will bring down CPU temps.

                            alleykatA 1 Reply Last reply Reply Quote 0
                            • alleykatA
                              alleykat @stephenw10
                              last edited by

                              @stephenw10 Speedshift is already active (checked). Control level Core. Power Preference, slider in the middle.

                              How do you reset RRD?

                              stephenw10S 1 Reply Last reply Reply Quote 0
                              • alleykatA
                                alleykat @TechGuyTnE
                                last edited by

                                @TechGuyTnE Sorry TechGuy, I didn't mean to "highjack" yout thread...

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator @alleykat
                                  last edited by

                                  @alleykat said in Normal Operating Temp NG-4200:

                                  How do you reset RRD?

                                  In Status > Monitoring > Settings (Advanced).

                                  The default value for SpeedShift is 80.

                                  1 Reply Last reply Reply Quote 1
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