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    Cannot reach the netgate servers please verify your network settings on Installation

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • A Offline
      Azremen
      last edited by

      I get cannot reach the netgate servers please verify your network settings error on Installation in hyper v machine with gen 2, 8192 mb, 30 gb disk, 1 external and 1 internal network adapter, boot from harddrive and tpm enabled with 4 processor. I also checked the external switch is working or not and it does receive and send packets on windows adapter properties. Any help?

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      • R Offline
        rockon365
        last edited by

        Same issue happening to me on the latest download, 24.03-beta-2.

        What is interesting is that the download filename is pfSense-plus-installer-24.02-BETA2-amd64-20240312-0600; however the console install is showing 24.03.

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          The Installer version is 24.02-Beta but it can install 24.03-REL.

          If the installer fails choose 'Exit' then check the log:
          cat /var/log/daemon.log

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          • A Offline
            Azremen @stephenw10
            last edited by Azremen

            Here is my daemon.log
            pfsense.png

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              Looks like it failed to connect to NTP.

              Can you ping ews.netgate.com?

              A 1 Reply Last reply Reply Quote 0
              • A Offline
                Azremen @stephenw10
                last edited by Azremen

                @stephenw10
                pfsense.png

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Ah so DNS is not working. Are you passing DNS servers to the VM via DHCP? Are you blocking DNS somehow?

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                  • A Offline
                    Azremen @stephenw10
                    last edited by

                    @stephenw10 I am not sure, I just bought a nested server from a company and started to install hyper-v right away and disabled the windows firewall completely at my second attempt to ensure it installs pfsense but no luck i don't know how to unblock or block a dns.

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      If you boot some other VM does that have DNS?

                      A 1 Reply Last reply Reply Quote 0
                      • A Offline
                        Azremen @stephenw10
                        last edited by

                        @stephenw10 how can i check that?

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          Boot something else in hyper-V. Then try to connect to a host and see if it resolves.

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                          • A Offline
                            Azremen @stephenw10
                            last edited by

                            This is from windows server 2022 vm. I assume i need to manually adjust some settings on network adapters how can i do that?
                            1c8d84c3-3e4a-4c00-8acc-d88b70983456-image.png

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                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              OK so it seems like whatever is running DHCP for those VMs is not passing any DNS servers. That is presumably some Hyper-V setting.

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