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    Jim Pingle's YouTube video on SG-4860 reset

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • R Offline
      Ramosel @stephenw10
      last edited by

      @stephenw10 said in Jim Pingle's YouTube video on SG-4860 reset:

      Yes it will have a new serial number, MAC addresses and NDI.

      Yep, it did. Fortunately the failure I had was purely on the motherboard. My 128gb mSATA drive was fine. Moved it over and all booted up with the new data from the motherboard. A quick restore from the current in-use pfSense instance and all was well. I sat it on the shelf for a quick change if/when the next failure comes 🤞

      I did pick-up a new exact replacement mSATA drive so I have that on the shelf now as well.

      In speaking with Joshua, he did confirm with his documentation that my other SG-4860 board was indeed after the cutoff date for the clock issue. So that is nice to know.

      Is there a place we can access that data or plug in a serial number and get feedback on that issue? I ask because if I have an opportunity to pick up another used SG-4860 I'd like to be able to verify it is not pre-fix before I get it. I just don't want to have to bug you or someone in Joshua's team every time a unit presents itself. If that is the preferred method, I'm fine with sending you or them a serial number every now and then, but don't want to be a pest if I can dig it out myself.

      Rick

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        Hmm, there isn't a user interface to the serial number / date cut-off. Feel free to ping me though, there won't be that many requests.

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