Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Slow Download Speeds

    Scheduled Pinned Locked Moved General pfSense Questions
    9 Posts 2 Posters 400 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • F
      FregiVentum
      last edited by

      Greetings All,

      I've had a pfSense build running now for about 3 years. It's had a combination of DSL, Starlink, and now gig fiber. I've in-place upgraded several times and I'm currently on 2.7.2-RELEASE. Today I received C Spire gig fiber and am not performing like I would expect.

      Connecting directly to the ONT I am getting about 940 mbps up and down. Connected to the pfSense box, I'm gettting about 275-300 down, and 930-940 up consistently. I have, over the years, had my share of limiters and shapers and buffer bloat queues, etc. All of that has been removed, but I'm fearful I've got a queue somewhere in the config that's not being picked up by the WebUI possibly? I have a complex set of rules, routes. and VLANs and I sure would hate to rebuild this thing...

      I'm hoping someone might be able to help me track this issue. Any help would be greatly appreciated!

      Thanks
      Jeff

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Check Status > Queues and Diag > Limiter Info. Those should be empty if no shaping exists.

        What hardware are you running?

        How is the fiber connected? Is it PPPoE? DHCP? Static?

        Steve

        F 1 Reply Last reply Reply Quote 0
        • F
          FregiVentum
          last edited by FregiVentum

          Thanks for the reply, Steve.

          I'm running on a Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, based system with a 4-port Intel 82571EB/82571GB Gigabit Ethernet Controller. The fiber connection is DHCP.

          Status > Queues show:
          Traffic shaping is not configured.

          Diags > Limiters show:
          No limiters were found on this system.

          My assertion that it is the same on the ONT is based on the installer's demonstration on his laptop. After posting this initially, I hooked a laptop of my own to the ONT and am getting the same results... 275-300 down, 950+ up.

          With that, I'm going to reach out to C Spire and see if I've got some sort of provisioning issue. I'll follow-up with what I find out.

          Thanks,
          Jeff

          1 Reply Last reply Reply Quote 0
          • F
            FregiVentum @stephenw10
            last edited by

            @stephenw10

            I'm feeling sillier and sillier. :) I realized the laptop I'm doing my testing on through my network is also the same laptop (and Ethernet Adapter) that I did my direct ONT testing on. I decided to try another device on my network and that device is seeing +900 up and down both. Clearly, it's something on my laptop. :) Fortunately, I realized this before I called C Spire and looked like a loon! :)

            I am running these tests on a Dell G7 laptop, and these Killer NICs are notorious for this. I'll investigate that aspect, and will update here for posterity once I track it. I've no doubt all is fine with the pfSense setup now given other devices are realizing the expected speeds.

            Thanks again. :)

            1 Reply Last reply Reply Quote 1
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Nice. Easy fix! Yeah that hardware should have no issues at 1G.

              F 2 Replies Last reply Reply Quote 0
              • F
                FregiVentum @stephenw10
                last edited by

                @stephenw10
                I still haven't tracked the issue, but I'm spazzing much less now. :) I went ahead and put in my buffer-bloat queues and set the limiters to 900mbps to start out with. Here's what I'm getting on other devices with that setup. I may push the limiter up to 950, but I'm loving the 9ms unloaded, 9 and 11 loaded latency:

                2024-07-10 15_41_37.png

                Thanks,
                Jeff

                1 Reply Last reply Reply Quote 1
                • F
                  FregiVentum @stephenw10
                  last edited by

                  @stephenw10

                  Found it... This service right here... :) I disabled it and now I'm getting the right speeds on my laptop.

                  Thanks again for listening to the ramblings of my addled mind. :)

                  2024-07-10 16_18_42-Killer Network Service Properties (Local Computer).png

                  Jeff

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    A service that kills your network speeds. Seems useful! 😜

                    F 1 Reply Last reply Reply Quote 0
                    • F
                      FregiVentum @stephenw10
                      last edited by

                      @stephenw10

                      LOL, yeah and aptly named too!

                      It actually attempts to serve a purpose as it offers QoS options for gaming, but the Killer Performance Suite is generally considered nuisance-ware. I thought I had uninstalled all that a long time ago, but apparently that service was hanging around. :) I simply didn't realize it as I've been on much slower internet until gig came to the neighborhood. :)

                      Jeff

                      1 Reply Last reply Reply Quote 0
                      • First post
                        Last post
                      Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.