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    Unable to register token

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • C
      chrisd72
      last edited by

      I purchased the + upgrade in March and it was working ok but when I moved house I was using the new ISP router.

      Have just reinstalled pfsense but it won't accept the registration token from the email. After entering the key and clicking register it says "thank you for purchasing pfsense" and the register button becomes greyed out.

      The page never refreshes (left it for an hour) and if I go back to the dashboard it still says community edition.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You can't use the token more than once. But if you just reinstalled the NDI of the machine should not have changed so it should already be registered. You wouldn't need to register again.

        Steve

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        • C
          chrisd72
          last edited by

          it's sorted now, opened a support ticket and netgate reassigned the token to my new NDI.

          1 Reply Last reply Reply Quote 1
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