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    pfsense+ 24.03 with contract type community support only -

    Scheduled Pinned Locked Moved Hardware
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    • K
      kurtz_p
      last edited by kurtz_p

      I have been running pfsense+ on the community support only and I upgraded my my PCIE NIC to a 4 port 10 gig port and now I cannot get updates and its says I need a subscription now. Do I have to upgrade to pfsense+ subscription? I use this as and advanced home user.

      Super Micro C2758
      Ethernet Controller X710 for 10GBASE-T

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @kurtz_p
        last edited by

        @kurtz_p said in pfsense+ 24.03 with contract type community support only -:

        have been running pfsense+ on the community support

        You are use pfSense Plus 24.03
        Or the pfSense 2.7.2, also called community edition.
        Which one is it ?

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        K 1 Reply Last reply Reply Quote 0
        • K
          kurtz_p @Gertjan
          last edited by

          @Gertjan
          pfSense Plus version 24.03-RELEASE (amd64)
          built on Mon May 13 8:17:00 EDT 2024
          FreeBSD 15.0-CURRENT

          I found my order number from Feb 15, 2022. pfSense+ Software Subscription - Home (Non-commercial use)

          GertjanG 1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan @kurtz_p
            last edited by

            @kurtz_p

            In that case, contact TAC support.

            As you've figured out already, if you change the "hardware" of your pfSense enough, the "account/user ID" doesn't match anymore. Adding or removing NICs will invalidate the registration.
            A bit like what Microsoft OSs do.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            K 1 Reply Last reply Reply Quote 1
            • K
              kurtz_p @Gertjan
              last edited by

              @Gertjan thank you, they fixed it and all is working.

              1 Reply Last reply Reply Quote 1
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