Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Not getting WAN IP

    Scheduled Pinned Locked Moved General pfSense Questions
    7 Posts 3 Posters 416 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • N
      netguy
      last edited by

      I finally started with with Pfsense today. I have Fiber internet with a Nokia XS-010X-Q modem. When I start Pfsense after installation, it does not pull any WAN IP at all. I tried restarting my Pfsense box, my modem. Nothing helps. However, as soon as I connect the modem back to my consumer router everything works fine. I am not sure what the issue is. I do not have a static ip but I do see a public ip when I am connected using consumer router. Should I try the setup using that public ip set manually? If yes how can I put that in manually? Thanks!
      (cross posted on reddit)

      V 1 Reply Last reply Reply Quote 0
      • V
        viragomann @netguy
        last edited by

        @netguy
        How do you get your public IP and from where? From the modem (i.e. in router mode) or from the ISP (modem in bridge mode)? Via DHCP or PPPoE?
        How does the consumer router get an IP?

        Post the system log.

        N 1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You might need to spoof the MAC address of the old router. Or reboot the modem to allow a new MAC to attach.

          N 1 Reply Last reply Reply Quote 0
          • stephenw10S stephenw10 moved this topic from Problems Installing or Upgrading pfSense Software on
          • N
            netguy @viragomann
            last edited by

            @viragomann
            I am getting the public IP when I connect to my old setup which is my own consumer router attached to the ISP modem. MY ISP provided me a modem plus router, but I am not using their router now and I am using my own router. When I changed to my own router I had no issues with it not recognizing the mac but yesterday when I started with a Pfsense ( on an old Dell Optiplex that I had) that I am trying to set up I keep on running in this issue.
            I then went back to my old setup of my own router and it worked fine.

            1 Reply Last reply Reply Quote 0
            • N
              netguy @stephenw10
              last edited by

              @stephenw10 I did reboot it 2-3 times but it did not work.
              I will look into spoofing this evening.
              I will have to check on how to do that. I do have the MAC for my router that I am using but I do not know how to spoof it for Pfsense.

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                It's a field in the interface setup for WAN.
                https://docs.netgate.com/pfsense/en/latest/interfaces/configure.html#general-configuration

                N 1 Reply Last reply Reply Quote 0
                • N
                  netguy @stephenw10
                  last edited by

                  @stephenw10 Awesome. Will give it a go this evening. Hope that solves the problem.

                  1 Reply Last reply Reply Quote 1
                  • First post
                    Last post
                  Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.