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    SG1100 to 24.11 failed / Error Code 137

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    sg-1100updatesfailed
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    • focaccioF
      focaccio
      last edited by

      Wanted to move from running stable version 24.03 on SG1100 to stable version 24.11 but the update failed with error code 137.
      I tried 2 times and the extracting / upgrading failed at different spots - the attached shows fail at 32/198.

      Any ideas?24-11-fail-cap1-20241129-scaled.jpg 24-11-fail-cap2-20241129-scaled.jpg

      [24.03-RELEASE][greg@negatemfs.tst.areaf.net]/: df -h
      Filesystem Size Used Avail Capacity Mounted on
      pfSense/ROOT/default 6.6G 1.1G 5.5G 17% /
      devfs 1.0K 0B 1.0K 0% /dev
      pfSense/var 5.5G 2.1M 5.5G 0% /var
      pfSense/tmp 5.5G 1.3M 5.5G 0% /tmp
      pfSense/home 5.5G 116K 5.5G 0% /home
      pfSense/var/db 5.6G 33M 5.5G 1% /var/db
      pfSense/var/log 5.5G 2.8M 5.5G 0% /var/log
      pfSense/var/cache 5.5G 96K 5.5G 0% /var/cache
      pfSense/var/tmp 5.5G 112K 5.5G 0% /var/tmp
      pfSense/ROOT/default/cf 5.5G 16M 5.5G 0% /cf
      pfSense/ROOT/default/var_cache_pkg 5.6G 71M 5.5G 1% /var/cache/pkg
      pfSense/ROOT/default/var_db_pkg 5.5G 7.4M 5.5G 0% /var/db/pkg
      tmpfs 4.0M 156K 3.8M 4% /var/run
      procfs 8.0K 0B 8.0K 0% /proc
      procfs 8.0K 0B 8.0K 0% /proc
      devfs 1.0K 0B 1.0K 0% /var/etc/named/dev
      procfs 8.0K 0B 8.0K 0% /proc
      procfs 8.0K 0B 8.0K 0% /proc
      [24.03-RELEASE][greg@negatemfs.tst.areaf.net]/:

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It's exhausting the RAM. Try rebooting before running the upgrade.

        If it still fails try rebooting then running the the upgrade from the command line without the webgui open.

        Steve

        focaccioF 1 Reply Last reply Reply Quote 0
        • focaccioF
          focaccio @stephenw10
          last edited by

          @stephenw10
          I'll try the CLI, is there link or post on how to do that?

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Either ssh into the 1100 or use the USB serial console directly.

            Use option 13 at the console menu to run the upgrade. If it still fails you should see more error output from there.

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