NG6100 does not start up
-
@stephenw10 Hi, I used a very old USB2 stick and that worked only on the lower USB port only. Its size was 4GB only because all other/larger drives, including USB3 sticks were not working.
Regarding the NVMe drive, it is a Western Digital one, but turned out it is not good even it is a B+M key M2 drive. I am looking for another drive, but it is nearly impossible to buy, I checked lots of places. I am happy to buy from Netgate too, but there is no any in the shop.
Also I identified the leds meaning (at least the pattern which are for reset, normal boot, restart, on/off state) on the PCBA and that helped me to boot the unit again.
Thanks,
János -
Do you have the actual model number of that SSD? Good to know what drives are not recognised.
-
@stephenw10 it was a WD Red SA500 500GB M.2 however it is not NVMe but SATA. I identified when I checked my colleague whom I asked to buy one :) at least B+M key drive :D
To be honest, it is not easy to get the proper drive. -
Ah, yes it must be NVMe. m.2 SATA is not supported there.
-
I have a 6100 and I am in the same boat. I added a new certificate and then the unit stopped responding. I went on site and saw the same thing: solid orange light. Plugging in a console cable, I see nothing and no amount of holding reset/power changes anything. I did pop the button cell, but still nothing. I did put in an NVME B/M drive (KingSpec M.2 NVMe SSD NE 2242) to see if maybe the onboard MMC was dead but I still get the same symptoms. I am seeing the same four green LEDs as well.
-
@mal Your symptoms sound like the eMMC has failed in a way that is preventing your 6100 from POSTing.
There are several reports of users with the same issue that have desoldered the eMMC chips and then their 4100/6100 worked afterwards.
https://forum.netgate.com/topic/196028/6100-failed-emmc-replaced-with-nvme-but-now-no-longer-reboots/21
If your 6100 is out of warranty then you have nothing to lose by attempting to desolder the eMMC chips.
-
@mal Does your 6100 have the same light behavior as this (4100)?
Pressing and holding the power button appears to attempt to do something after about ten seconds (it was non responsive with a five second push) according to the eight diagnostic led's changing on the circuit board but still no output on the console, no activity on the USB key and the orange circle of death remains. In this post power button pushed for 12 second state the lit led's on the board are:
FLASH (immediately above RESET)
V3P3AIn its steady state after applying power or after pressing the power button after the above press and hold the following led's on the board are lit:
PWRGD
PWRGD
PWRGD
V3P3Ahttps://forum.netgate.com/topic/173106/netgate-4100-circle-shows-red-led/16
