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    25.07 failed install

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      What does your memory usage look like?

      Other than exhausting drive space the next suspect on the 1100 is RAM exhaustion. You may need to disable or remove any large packages during the upgrade.

      M 1 Reply Last reply Reply Quote 0
      • M Offline
        michmoor LAYER 8 Rebel Alliance @stephenw10
        last edited by

        @stephenw10 You know whats funny...After i posted this i wanted to do a google search for the error i was seeing.

        First link for me is this: https://forum.netgate.com/topic/195313/sg1100-to-24-11-issues

        Turns out, i had this issue before. And was the same reason before. SNMP needed to be disabled.

        Firewall: NetGate,Palo Alto-VM,Juniper SRX
        Routing: Juniper, Arista, Cisco
        Switching: Juniper, Arista, Cisco
        Wireless: Unifi, Aruba IAP
        JNCIP,CCNP Enterprise

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          Hmm, that's just the included snmp not the net-snmp package?

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          • M Offline
            michmoor LAYER 8 Rebel Alliance @stephenw10
            last edited by

            @stephenw10 yep. the default installation of SNMP package.

            Firewall: NetGate,Palo Alto-VM,Juniper SRX
            Routing: Juniper, Arista, Cisco
            Switching: Juniper, Arista, Cisco
            Wireless: Unifi, Aruba IAP
            JNCIP,CCNP Enterprise

            1 Reply Last reply Reply Quote 0
            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              OK I'll try to replicate it.

              M 1 Reply Last reply Reply Quote 1
              • M Offline
                michmoor LAYER 8 Rebel Alliance @stephenw10
                last edited by

                @stephenw10 Let me know if you want to review my Oxidized diffs. It will show that prior to the disable of SNMP (i didnt know that was the problem at first) i removed Tailscale package. Thats where the first failure occured. Then i disabled SNMP like i did last year and it works.

                Wasnt there an issue with a memory leak? Maybe im misremembering things..

                Firewall: NetGate,Palo Alto-VM,Juniper SRX
                Routing: Juniper, Arista, Cisco
                Switching: Juniper, Arista, Cisco
                Wireless: Unifi, Aruba IAP
                JNCIP,CCNP Enterprise

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  One user reported a leak but we have never managed to replicate it. However that would only really apply to a device that had been up for some time. A reboot before upgrade would have removed it.

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                  • M Offline
                    michmoor LAYER 8 Rebel Alliance @stephenw10
                    last edited by

                    @stephenw10

                    Prior to reboot i did have an uptime of 231 days. I dont remember how long the uptime was for the 24.11 issue but this firewall doesnt get rebooted often.

                    3778438a-a191-4ce1-b1a5-9a2ff7db59cf-image.png

                    Firewall: NetGate,Palo Alto-VM,Juniper SRX
                    Routing: Juniper, Arista, Cisco
                    Switching: Juniper, Arista, Cisco
                    Wireless: Unifi, Aruba IAP
                    JNCIP,CCNP Enterprise

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Check the memory RRD graphs. If there was a leak it should be pretty obvious.

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                      • M Offline
                        michmoor LAYER 8 Rebel Alliance @stephenw10
                        last edited by

                        @stephenw10

                        I dont know specifically what to look for but do you see anything unusual?

                        d8f052b8-1fb8-426b-8e14-d44d8cf74c88-image.png

                        Firewall: NetGate,Palo Alto-VM,Juniper SRX
                        Routing: Juniper, Arista, Cisco
                        Switching: Juniper, Arista, Cisco
                        Wireless: Unifi, Aruba IAP
                        JNCIP,CCNP Enterprise

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          You would at least see free memory decreasing over time. Check a longer date range that includes up to the upgrade.

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                          • M Offline
                            michmoor LAYER 8 Rebel Alliance @stephenw10
                            last edited by

                            @stephenw10 Here is 3 months. Besides the very strange drop in September it seems...normal?

                            44a6a469-75a3-4ce8-983a-f3a3680d7341-image.png

                            Firewall: NetGate,Palo Alto-VM,Juniper SRX
                            Routing: Juniper, Arista, Cisco
                            Switching: Juniper, Arista, Cisco
                            Wireless: Unifi, Aruba IAP
                            JNCIP,CCNP Enterprise

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              Yeah no obvious leaks there.

                              M 1 Reply Last reply Reply Quote 0
                              • M Offline
                                michmoor LAYER 8 Rebel Alliance @stephenw10
                                last edited by

                                @stephenw10 curious as to what your testing will reveal. keep me posted!

                                Firewall: NetGate,Palo Alto-VM,Juniper SRX
                                Routing: Juniper, Arista, Cisco
                                Switching: Juniper, Arista, Cisco
                                Wireless: Unifi, Aruba IAP
                                JNCIP,CCNP Enterprise

                                1 Reply Last reply Reply Quote 0
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