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    Installed pfsense but no internet

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      There is probably a modem between the physical wire coming in and the Ethernet cable you connect to pfSense though?

      Rebooting that may release any MAC lock if you can't easily find the MAC of the ISP router.

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        bagman @stephenw10
        last edited by

        @stephenw10 my internet comes through the wall of my house into a SDX 611 GPON ONT

        I don't think it's a modem?

        chpalmerC 1 Reply Last reply Reply Quote 0
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          bagman @stephenw10
          last edited by

          @stephenw10 changing the MAC address didn't work :(

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Ok, it's unlikely to be MAC locked if it's GPON. Can you tell us who your ISP is? BT?

            I wouldn't expect anything special to be required here but some ISPs do odd things. It might require a specific client identifier or VLAN.

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            • chpalmerC Offline
              chpalmer @bagman
              last edited by

              @bagman said in Installed pfsense but no internet:

              SDX 611 GPON

              Its an Adtran!

              https://www.adtran.com/en/products-and-services/sdx-600-series

              Does your ISP use PPPoe or?

              Around here a local ISP allows one connection. That is based on the MAC address.. The lease time is over 24 hours. Plug it out Friday night.. it will work Sunday morning.. kind of thing.

              Triggering snowflakes one by one..
              Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                Oh, right of course 🤦 If it's BT (or some 3rd party ISP using them) it will be PPPoE not DHCP.

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                  bagman @stephenw10
                  last edited by

                  @stephenw10 my Isp is Vodafone

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                    bagman @chpalmer
                    last edited by

                    @chpalmer OK I will power off the Adtran SDX box for over 24 hours and reset the PFSense MAC address and try again.

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator @bagman
                      last edited by

                      But is it in the UK coming in over Openreach connection? If so you will need to configured PPPoE.

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                        bagman @stephenw10
                        last edited by

                        @stephenw10 yes I am based in the UK, I believe it is coming in on a openreach connection.

                        What do I need to change to set it up for PPPOE?

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