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    Router can ping out, no Internet access from PC

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B Offline
      Bigzaj
      last edited by

      I just rebooted my router after having it off for about a day. Now all of a sudden I cannot connect to the Internet with any of my computers. I can navigate to the webGui and remote to other computers on the network. I have a wan IP and I can't ping yahoo, google, etc from the router fine. The only settings have right now are firewall and nat rules for xbox live. Any thoughts or ideas?

      I have rebooted router and PCs

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      • B Offline
        Bigzaj
        last edited by

        Update, I tried resetting all settings (again).
        Disabled firewall completely
        Rebooted everything

        I still cannot get to the internet from PCs but I can ping every web address under the sun from the webGUI.

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        • W Offline
          wallabybob
          last edited by

          What version of pfSense are you using?

          Are the PCs using DHCP to configure default gateway and DNS?

          What is the default gateway on PCs?

          Do you get different results on PCs if you specify ping target as hostname or IP address?

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          • B Offline
            Bigzaj
            last edited by

            @wallabybob:

            What version of pfSense are you using?

            Are the PCs using DHCP to configure default gateway and DNS?

            What is the default gateway on PCs?

            Do you get different results on PCs if you specify ping target as hostname or IP address?

            Version 1.2.3
            PC's are using DHCP to configure default gateway and DNS
            Default gateway and DNS on PC's (from ipconfig) are both 192.168.1.1

            All PC's have the same results

            I re-installed with a fresh install last night and it worked fine, this morning I did a reboot (from the WEBGUI) and the problem has returned.

            The firewall shows no activity in the LOG, but I can still ping any host you can think of from the WEBGUI

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            • B Offline
              Bigzaj
              last edited by

              Pinging Hostname or IP from webgui gives the same results.

              I also tried to ping IP and hostname from PC's and it just times out.

              It's like no traffic is making from the LAN to the WAN on the router

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              • B Offline
                Bigzaj
                last edited by

                Also, I checked the firewall log and it did not appear to be blocking any LAN traffic.

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                • Cry HavokC Offline
                  Cry Havok
                  last edited by

                  Could be a hardware problem.  For the re-install did you power cycle the pfSense box?  What if you power cycle it now, instead of just rebooting it?

                  If you had it switched off for some period of time during the re-install, switch it off for the same period of time without doing a re-install.

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                  • B Offline
                    Bigzaj
                    last edited by

                    I did power cycle for reboot and for re-install

                    hardware is:
                    SUPERMICRO SYS-5015A-PHF 1U Barebone Server Intel Atom D510 processor

                    http://www.newegg.com/Product/Product.aspx?Item=N82E16816101332

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                    • B Offline
                      Bigzaj
                      last edited by

                      I also noticed teh following in the log:

                      php: : New alert found: There were error(s) loading the rules: no IP address found for /tmp/rules.debug:107: file "/etc/bogons" contains bad data pfctl: Syntax error in config file: pf rules not loaded The line in question reads [107]: table <bogons>persist file "/etc/bogons"

                      php: : There were error(s) loading the rules: no IP address found for /tmp/rules.debug:107: file "/etc/bogons" contains bad data pfctl: Syntax error in config file: pf rules not loaded - The line in question reads [107]: table <bogons>persist file "/etc/bogons"</bogons></bogons>

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                      • B Offline
                        Bigzaj
                        last edited by

                        Good support.

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                        • Cry HavokC Offline
                          Cry Havok
                          last edited by

                          Sarcasm gets you nowhere - remember you're paying nothing for this.

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                          • jimpJ Offline
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            Your WAN is behind a proxy or captive portal. It tried to download the bogon data but got an html page instead.

                            Fix your connectivity and it should work.

                            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                            Need help fast? Netgate Global Support!

                            Do not Chat/PM for help!

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                            • B Offline
                              Bigzaj
                              last edited by

                              @jimp:

                              Your WAN is behind a proxy or captive portal. It tried to download the bogon data but got an html page instead.

                              Fix your connectivity and it should work.

                              How do I test/fix this?

                              I have comcast and have cable modem plugged directly into the router.

                              Disable the Bogon firewal rule?

                              To avoid captive portal issue couldn't I use DNS servers 4.2.2.1 and 4.2.2.2 in stead of the ISP DNS?

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                              • jimpJ Offline
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                I can't really say how to fix your ISP issue, it may be a DNS issue, use Google's DNS instead, 8.8.8.8 / 8.8.4.4.

                                Disabling bogons may also help.

                                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                Need help fast? Netgate Global Support!

                                Do not Chat/PM for help!

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