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    LinITX FX5620 problem

    Hardware
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    • L
      lp76
      last edited by

      Hi all,
      I have a LinITX FX5620 with pfsense 1.2-rc1 installed on 2,5" hard disk; sometimes it completely stop working:
      it doesn't repsond to ping and the console doesn't show anything.
      I need to power off it. I try with "Optimal" and "Fail safe" settings in the bios without any difference.
      Any hints?

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      • Cry HavokC
        Cry Havok
        last edited by

        I've got one of these and have noticed that the passive cooling means it does run a touch on the warm side.  Is the room a reasonable temperature and is the case exposed to the air?  When it stops responding is the case hotter than when it's running normally?

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        • L
          lp76
          last edited by

          Hi Cry Havok,
          thank you for your reply.
          Yes, I noticed that when the box stops the case is hot, specially the top cover.
          The room is air-conditioned, so the external temperature is fine.

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          • Cry HavokC
            Cry Havok
            last edited by

            Well, my own one sits in a room that gets up to about 30C, so if yours has AC you should be fine.

            It might be worth popping open the case and checking that there is heat transfer compound on the CPU cooler and that it's making contact with the case.  I did add a couple of cheap RAM-sinks on the top of the case - above the CPU.

            Having said that, I'd suspect the hardware (possibly the PSU).  It would be good if you could hook up a monitor and keyboard so you can see what's happened when it hangs.

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            • L
              lp76
              last edited by

              When it hangs neither the serial console nor the monitor show something.
              It completely hangs. I try to replace with another box
              Thank you again for your help!

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              • H
                Hass
                last edited by

                My First Post/reply! Sorry if short…

                I too noticed this locking up issue when I first purchased one for my friends company.

                I found that there was a very large amount of Inertupt errors on the NIC's so I turned on device polling which reduced the errors down to a more resonable amount however I still found it locked up but just not as frequent (Days instead of a few hours).

                After trying a few different Hard Drives that I new were in good working order I still found the issue kept popping up. I guessed it was a heat issue and used a Compact Flash Card Instead (embedded image). There was no issues after that. But this might not be an option if you want to use all the packages

                Hass

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                • L
                  lp76
                  last edited by

                  Thanks for you reply Hass,
                  now I try with a new box (I have 5 of them).

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                  • Cry HavokC
                    Cry Havok
                    last edited by

                    Oh, the Microdrives (CF form hard disks) work well in these - I've got a 4 GB one in mine.  If heat is an issue (though 2.5" drives do run relatively cool) it may be worth, as Hass said, looking to using CF instead of HD.

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                    • L
                      lp76
                      last edited by

                      @Cry:

                      Oh, the Microdrives (CF form hard disks) work well in these - I've got a 4 GB one in mine.  If heat is an issue (though 2.5" drives do run relatively cool) it may be worth, as Hass said, looking to using CF instead of HD.

                      Where did you buy it?

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                      • Cry HavokC
                        Cry Havok
                        last edited by

                        I'm not sure - I bought it some time back with the intention of using it in a digital camera.  It is likely though that I bought it from Insight (insight.com) or Expansys (expansys.com).

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                        • L
                          lp76
                          last edited by

                          Thank you again Cry Havok!
                          Can I ask you some questions?
                          Do you boot pfsense with acpi enable or disable?
                          Make some difference?

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                          • Cry HavokC
                            Cry Havok
                            last edited by

                            Enabled currently, but it didn't seem to make any difference.

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                            • M
                              mlabenda
                              last edited by

                              Have you turned off USB 2.0 in Bios ???
                              Mine did the same (hanging)

                              Microsoft gives you "Windows"
                              Opensource gives you the whole house

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                              • Cry HavokC
                                Cry Havok
                                last edited by

                                I think the BIOS settings are default - I don't remember changing anything except the processor throttling on overheat.

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                                • M
                                  mlabenda
                                  last edited by

                                  You have to turn off USB 2.0
                                  There is an option somewhere.
                                  Don't disable the hole USB stuff, just USB2.0

                                  Microsoft gives you "Windows"
                                  Opensource gives you the whole house

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                                  • L
                                    lp76
                                    last edited by

                                    Thank you Rasty64bit,
                                    I will try to disable usb 2.0 as soon as possible
                                    Thank you again

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                                    • V
                                      VaCUm
                                      last edited by

                                      Did it work when you dissabled USB 2.0? I'm thinking about buying some FX5620 and i'm trying to learn about the problems.

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                                      • L
                                        lp76
                                        last edited by

                                        Hi VaCUm,
                                        I have changed the box with another one, and it works without problem (the uptime is > 7 days)
                                        When I 'll return in office I'll test the previous box with the usb 2 disabled.

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                                        • Cry HavokC
                                          Cry Havok
                                          last edited by

                                          @VaCUm:

                                          Did it work when you dissabled USB 2.0? I'm thinking about buying some FX5620 and i'm trying to learn about the problems.

                                          The only problem I've had with mine is the fact that it uses RealTek for the network.  If I saturate my 20 Mb pipe I'm seeing 50% CPU time handling interrupts :(

                                          On the other hand, that leaves the other 50% for running Squid etc, which is generally more than enough :)

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                                          • C
                                            cmb
                                            last edited by

                                            I've had one of these for over a year on my production network with a full install on a microdrive. Never had a problem with it.

                                            There may be something to the box getting too hot with a SFF IDE HD inside. I have a similar sized passively cooled box that doesn't work reliably with an internal HD and the case closed - it overheats. Haven't tried a HD in my FX5620.

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