Virgin Media Static WAN Configuration

Ridgeback

Hi,

We have just changed over to a static wan configuration supplied by Virgin Media with a block of 5 IPs.

Everything (Web server, Email Server, A lot of other port forwarding fro devices, etc) was working fine before moving to static IPs.

I have input all the required information to access the WAN but I can't connect to anything WAN side from my LAN Clients. Also I cannot connect to the LAN side mail server and web server from the WAN side. (I have previously configured the firewall rules for these servers and they worked fine). I know i have to update my DNS Settings which I have done with my registration provider, and have other devices working correctly on other static ip's so I must have missed a trick in pfSense

Looking at the firewall logs, I can see that the router is being blocked by pfSense:
IF: WAN, Source: 82.35.xxx.137, Destination: 224.0.0.1
IF: WAN, Source: 192.168.0.1, Destination: 224.0.0.1

I have no outbound restrictions configured.

I hope someone out there has some bright ideas.

Thanks,

RB

INFO BELOW:

Details of Connection:

Static IP: 82.35.xxx.138

Gateway: 82.35.xxx.137

Subnet Mask: 255.255.255.248

DNS Server 1: 194.168.4.123
DNS Server 1: 194.168.8.123

Admin IP address of Virgin SuperHub is 192.168.0.1 (This is on the WAN side of pfSense but worked this way before when I was on Dynamic WAN IP)

psSense version: 2.1- Release (i386)

The Placement is: WWW <-> Virgin Modem <->Static WAN IP 1: pfSense <-> LAN
<->Static WAN IP 2: Another Device
<->Static WAN IP X: Etc

I have configured pf sense as follows:

1: System > Routing > Edit Gateway:

Interface: WAN
Address Family: IPv4
Name: Virgin Broadband
Gateway: 82.35.xxx.137
Default Gateway: Yep

2: Interfaces > WAN:

IPv4 Configuration Type: Static IPv4
IPv4 Address: 82.35.xxx.138/32
Gateway: 82.35.xxx.137
Block Private Networks: Yep
Block Bogon Networks: Yep

3: System > General Setup:

DNS Server: 194.168.4.123 - Use Gateway: 82.35.xxx.137
DNS Server: 194.168.4.123 - Use Gateway: 82.35.xxx.137
DNS Server: 8.8.8.8 - Use Gateway: 82.35.xxx.137
DNS Server: 8.8.4.4 - Use Gateway: 82.35.xxx.137

Ridgeback

DOH! I just noticed:

Subnet Mask: 255.255.255.248

IPv4 Address: 82.35.xxx.138/32

Changed it to: 82.35.xxx.138/29

… and we're all good.

#somtimes you have to write it out to see it ;D

huwjr

Hey Ridgeback,

Are you on a business or residential line?

Can you tell me how you have your Superhub configured for this to work?

We recently had the SuperHub firmware updated and this included the modem-mode feature which has been long awaited by us but am unable to get it working with (or without) our static ip addresses.

AcidzDesigns

Hi

I know this topic is quite old and hoping that you are still active on this forum. Was provided with a block of IP's from Virgin but I can not get access to the internet. wondering if you could provide some assistance on it.

Thanks

stephenw10

Anything that might have applied in 2014 could easily have changed by now.
Please continue in the other thread:
https://forum.netgate.com/topic/165988/vmb-500-5-static-ip-setup

Steve