Virgin Media Static WAN Configuration



  • Hi,

    We have just changed over to a static wan configuration supplied by Virgin Media with a block of 5 IPs.

    Everything (Web server, Email Server, A lot of other port forwarding fro devices, etc) was working fine before moving to static IPs.

    I have input all the required information to access the WAN but I can't connect to anything WAN side from my LAN Clients. Also I cannot connect to the LAN side mail server and web server from the WAN side. (I have previously configured the firewall rules for these servers and they worked fine). I know i have to update my DNS Settings which I have done with my registration provider, and have other devices working correctly on other static ip's so I must have missed a trick in pfSense

    Looking at the firewall logs, I can see that the router is being blocked by pfSense:
    IF: WAN, Source: 82.35.xxx.137, Destination: 224.0.0.1
    IF: WAN, Source: 192.168.0.1, Destination: 224.0.0.1

    I have no outbound restrictions configured.

    I hope someone out there has some bright ideas.

    Thanks,

    RB

    INFO BELOW:

    Details of Connection:

    Static IP: 82.35.xxx.138

    Gateway: 82.35.xxx.137

    Subnet Mask: 255.255.255.248

    DNS Server 1: 194.168.4.123
    DNS Server 1: 194.168.8.123

    Admin IP address of Virgin SuperHub is 192.168.0.1 (This is on the WAN side of pfSense but worked this way before when I was on Dynamic WAN IP)

    psSense version: 2.1- Release (i386)

    The Placement is: WWW <-> Virgin Modem <->Static WAN IP 1: pfSense <-> LAN
                                                                      <->Static WAN IP 2: Another Device
                                                                      <->Static WAN IP X: Etc

    I have configured pf sense as follows:

    1: System > Routing > Edit Gateway:

    • Interface: WAN

    • Address Family: IPv4

    • Name: Virgin Broadband

    • Gateway: 82.35.xxx.137

    • Default Gateway: Yep

    2: Interfaces > WAN:

    • IPv4 Configuration Type: Static IPv4

    • IPv4 Address: 82.35.xxx.138/32

    • Gateway: 82.35.xxx.137

    • Block Private Networks: Yep

    • Block Bogon Networks: Yep

    3: System > General Setup:

    • DNS Server: 194.168.4.123 - Use Gateway: 82.35.xxx.137

    • DNS Server: 194.168.4.123 - Use Gateway: 82.35.xxx.137

    • DNS Server: 8.8.8.8 - Use Gateway: 82.35.xxx.137

    • DNS Server: 8.8.4.4 - Use Gateway: 82.35.xxx.137



  • DOH! I just noticed:

    Subnet Mask: 255.255.255.248

    IPv4 Address: 82.35.xxx.138/32

    Changed it to: 82.35.xxx.138/29

    … and we're all good.

    #somtimes you have to write it out to see it  ;D



  • Hey Ridgeback,

    Are you on a business or residential line?

    Can you tell me how you have your Superhub configured for this to work?

    We recently had the SuperHub firmware updated and this included the modem-mode feature which has been long awaited by us but am unable to get it working with (or without) our static ip addresses.


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