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    WebUI keeps crashing

    Scheduled Pinned Locked Moved General pfSense Questions
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    • L Offline
      lockheed
      last edited by

      My pfSense webUI keeps crashing (it's probably the http server, the firewall and internet access keeps working).

      To trigger it, it's enough to flip through some menu sections, and the webUI goes down:

      503 - Service Not Available
      

      If I hit F5 couple of times, I will get occasional

      500 - Internal Server Error
      

      but then it's back to

      503 - Service Not Available
      

      and I have to reboot the whole machine.

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      • dotdashD Offline
        dotdash
        last edited by

        Watch the dashboard while it's up- state table, memory, cpu, disk usage, etc. Look at the logs. If you can get to the console or ssh when it's down, take a look at ps-xa and see if you have runaway processes.

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        • L Offline
          lockheed
          last edited by

          @dotdash:

          Watch the dashboard while it's up- state table, memory, cpu, disk usage, etc. Look at the logs. If you can get to the console or ssh when it's down, take a look at ps-xa and see if you have runaway processes.

          The 100% sure method to induce this crash is to go into Packages, click on uninstallation of broadbandD, and then "Confirm". It crashes instantly, every time, without fail. But I was able to uninstall RRD package without problem.

          I got into ssh, then 12) pfSense Developer Shell, and then typed in ps-xa but there was no output.

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          • BBcan177B Offline
            BBcan177 Moderator
            last edited by

            Is this the same pfsense install as this you had indicated in a previous post:

            The VM has 500MB ram for itself and is running in AMD-V mode on a quad-core A5-4000 1.5Ghz CPU. There are 1-2 clients on the LAN networks.

            If so, bump the memory as it's probably too low.

            "Experience is something you don't get until just after you need it."

            Website: http://pfBlockerNG.com
            Twitter: @BBcan177  #pfBlockerNG
            Reddit: https://www.reddit.com/r/pfBlockerNG/new/

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            • L Offline
              lockheed
              last edited by

              Yes, it is the same one. I made the mistake and the actual memory is 300MB, but the memory usage never goes above 50%.

              Perhaps it is something like that: https://forum.pfsense.org/index.php?topic=6484.0 ?

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              • L Offline
                lockheed
                last edited by

                I gave pfSense 1GB ram and 2 CPUs. Still the same problem.

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                • dotdashD Offline
                  dotdash
                  last edited by

                  @lockheed:

                  I got into ssh, then 12) pfSense Developer Shell, and then typed in ps-xa but there was no output.

                  Not the dev shell, just the shell. The command shows the running processes.
                  If you need to delete a package, see if it come up in pkg_info or pbi_info. You could then pkg_delete or pbi_delete packagename

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                  • L Offline
                    lockheed
                    last edited by

                    pbi_delete did the job. Thanks.

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