WAN not getting ip address from ISP

Derelict

Do you get DHCP?
Can you resolve names?
Can you ping the pfSense interface address?

Do all that while plugged directly into pfSense LAN.

If it doesn't work at all, what are your firewall rules on LAN?

If it works like that but doesn't when you're using your switch, the problem's in the switch.

shankr

i have internet to everything on the switch and i can ssh into pfsense through any computer. just for some reason i cant bring up the web gui. my firewall rules are just the stock setting. so all ipv4 and ipv6 traffic can go though the LAN port. i think it has to do with turning the the MDIX opt on in the switch so that i can get internet through to the switch. i did take a wireshark capture of my comptuer trying to access the web gui if that will help any.

NOYB

I haven't look recently but isn't there an option on the console for turning on/off and restarting the Web GUI? You might give that a try.

shankr

i did restart it and i also restart the whole system. it still didnt let me access it. thanks for that thought

shankr

https://drive.google.com/file/d/0B-tlkN_pINKmUjVYTFYtRGF6QzA/view?usp=sharing

there is a link to the wireshark capture that i got. thank you helping me.

NOYB

Try http (port 80) instead of https (port 443).

http://192.168.1.1/

shankr

https://drive.google.com/file/d/0B-tlkN_pINKmcVBZYUVtNjg2SFU/view?usp=sharing

it still didnt work. here is the capture of that transmission.

NOYB

Well at least you're getting back an ack.

Try resetting to factory defaults. Console option 4.

shankr

https://drive.google.com/file/d/0B-tlkN_pINKmMjc0X1RkZlVyV1U/view?usp=sharing

i did a factory reset. i still cant access web gui. i can still ssh into pfsense though. i dont understand what is going on. above is the wireshark capture of the transmission

NOYB

Try a different client and also a different browser.

shankr

wow got it with IE but google chrome wont let me access it. which is weird because i have always used GChrome to access it but now it wont let me. strange. thank you for the help. i appreciate it

NOYB

You're welcome. Just a troubleshooting 101 session. Process of elimination.

Rommac100

Hello,
I am having the same issue. Where my Wan IP shows as 0.0.0.0 . And I have already contacted Cox about resetting the mac address. And it didn't fix it.

blackbird

I know this is old but i had this problem, and it ending being a NIC issue. The Computer has 4 IGB intel nics, I had to add an intel EM nic and it fixed my problem for my WAN interface with Google fiber.