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    SG-2440 "optimizations" lost when restoring from PC backup?

    Installation and Upgrades
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    • N
      nicholfd last edited by

      I have a shiny new SG-2440 to put in place of a home built PC running pfSense 2.2.3.  The SG-2440 has also been upgraded to 2.2.3 with the ADI image (clean install on my supplied M-SATA).

      Somehere (sales or in the forums) it was mentioned that the ADI image that is used for the SG-2440 has some "optimizations" for the SG-2440.

      If I restore my PC backup on the SG-2440 will I lose those "optimizations"?  Can someone detail the "optimizations" so that I can be at least aware of what might change?

      Can someone confirm the migration path regarding additional packages I have on the PC?  Do I need to install these packages on the SG-2440 before restoring, or will the restore manage adding the packages?

      Thanks in advance,
      Frank

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      • ivor
        ivor last edited by

        If you have a an actual SG and not RCC-VE unit you need to download latest image from portal.pfsense.org. That image always links to SG images. ADI image available at pfsense.org/downloads is a community image for RCC-VE's available from Netgate.com.

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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        • N
          nicholfd last edited by

          Thanks for the reply.

          I have an actual SG-2440 that I'm waiting to put into production until I get some answers regarding restoring a backup from a home-built PC system.

          I'm aware of the different images.  I'm trying to find out what's different/optimized in the image for the SG-2440, and if I'll lose anything by restoring a backup from a PC.

          Hopefully someone from pfSense can chime in…

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          • N
            nicholfd last edited by

            Bump

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            • ivor
              ivor last edited by

              Hopefully someone from pfSense can chime in..

              It has, I work for Netgate / pfSense.

              The pfSense image from portal.pfsense.org is tuned for SG models and it has additional features like AWS VPC Wizard. So as long as you download factory image labeled ADI from portal.pfsense.org you're good.

              Cheers.

              Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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              • N
                nicholfd last edited by

                Thanks for the reply, but you have not answered my question.

                If I use the pfSense image from the portal.pfsense.org line (after logging in), and restore a backup made from a home built PC pfSense, will I lose any "tuning" from the image downloaded from the portal.pfsense.org site?

                Thanks,
                Frank

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                • ivor
                  ivor last edited by

                  Nope, I believe tuning on factory images is for that specific device, mostly pfSense being tuned to use the hardware fully (optimized values for network performance for example). Restoring config backup from another system should not change it.

                  Cheers.

                  Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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                  • N
                    nicholfd last edited by

                    @ivor:

                    Nope, I believe tuning on factory images is for that specific device, mostly pfSense being tuned to use the hardware fully (optimized values for network performance for example). Restoring config backup from another system should not change it.

                    Cheers.

                    "I believe"??!?!?!?  You state you work for pfSense/Netgate.  Your forum account is "Newbie" and I have more posts than you.  Who can give a definite answer?  Can someone else chime in here? There's a reason I paid for the SG vs. going the Netgate route.  It's really a shame I can't get good/definite information about what I purchased…  :-[

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                    • ivor
                      ivor last edited by

                      @nicholfd:

                      @ivor:

                      Nope, I believe tuning on factory images is for that specific device, mostly pfSense being tuned to use the hardware fully (optimized values for network performance for example). Restoring config backup from another system should not change it.

                      Cheers.

                      "I believe"??!?!?!?  You state you work for pfSense/Netgate.  Your forum account is "Newbie" and I have more posts than you.  Who can give a definite answer?  Can someone else chime in here? There's a reason I paid for the SG vs. going the Netgate route.  It's really a shame I can't get good/definite information about what I purchased…  :-[
                      [/quote]

                      I'd like to remind you that this forum is a community forum with all posts (including ones from me) being voluntary and not a official supportt. I've told you that you can contact support and that it will not be counted as an incident for asking these simple questions. There's not really much else I can do at this point, I tried to help.

                      As for my new account, yes it's new because I usually don't get involved in forums because it's not our official way of support. I saw you opened multiple threads asking these questions most people won't be able to answer so I tried to make it clear. However forums are on voluntary basis and are not considered official nor we are obligated to provide any assistance here.

                      I've also answered to your question here https://forum.pfsense.org/index.php?topic=96041.msg535074#msg535074

                      Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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                      • jimp
                        jimp Rebel Alliance Developer Netgate last edited by

                        @nicholfd:

                        If I restore my PC backup on the SG-2440 will I lose those "optimizations"?  Can someone detail the "optimizations" so that I can be at least aware of what might change?

                        No, they won't be lost. The optimizations are a part of the factory image and not a part of the config.xml file. So long as you use the factory image you download from portal.pfsense.org you won't lose anything.

                        @nicholfd:

                        Can someone confirm the migration path regarding additional packages I have on the PC?  Do I need to install these packages on the SG-2440 before restoring, or will the restore manage adding the packages?

                        No need to do anything special. The restore will handle the package reinstall. You may want to note which packages you had installed, just in case something goes wrong and you have to manually add a package back, but beyond that there are no worries.

                        These and other questions should always come in to customersupport@pfsense.org – we don't always monitor the forum closely for customer requests such as these and to ensure that you receive a timely and appropriate response, it is best to use the official support channels. Basic questions like this do not count as support incidents, so there isn't any worry about expending any support time on such things.

                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                        Need help fast? Netgate Global Support!

                        Do not Chat/PM for help!

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                        • N
                          nicholfd last edited by

                          Thanks, JIMP, for answering my question clearly and completely.

                          I didn't even think of looking for a "support" e-mail address, as there has always been a lot of great answers in the forums.  I also felt that the answers might be helpful to others who want to support pfSense by migrating from something home-built to a box purchased from pfSense.  I'll be sure and e-mail future questions to the support e-mail address.

                          Now I can put the new SG-2440 into service.

                          Thanks again,
                          Frank

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