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    Sierra MC73xx working

    Scheduled Pinned Locked Moved Wireless
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    • T Offline
      thanatos2k
      last edited by

      So I was in the middle of changing a DW5808 into a generic module when the laptop lost power. I got the VID successfully updated to 1199 but the PID is still 81A8… This means the drivers won't pick up the card as a valid combo to get me into a serial terminal to change the PID. Is there some way in Linux I can trick it into working so I can issue the PID change or is the card toast? Card is in USBcomp=6 right now if that changes anything, I see 4 interfaces exposed in windows but can't get drivers to load for them.

      "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

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      • T Offline
        thanatos2k
        last edited by

        Ended up comparing the modules loaded with a 5808e in a USB carrier and manually installing the modules using modprobe. That exposed the /dev/ttyUSB0 through /dev/ttyUSB2, ttyUSB2 was the AT command interface so I was able to issue the AT!UDVID=9041 to fix. Runs like a champ now.

        
/sbin/modprobe cdc_wdm product=0x81a8 vendor=0x1199
/sbin/modprobe usbserial product=0x81a8 vendor=0x1199
/sbin/modprobe qmi_wwan product=0x81a8 vendor=0x1199
/sbin/modprobe qcserial product=0x81a8 vendor=0x1199

        "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

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        • T Offline
          tubs89
          last edited by

          How are you guys connecting the mPCIe card to a host?  Does a USB adapter work or do I need to find a mainboard that supports mPCIe to do these steps?

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          • T Offline
            thanatos2k
            last edited by

            3g/4g modems almost all use the USB interface of Mini-PCI(e) so a USB adapter will work if you don't have a slot internally.

            "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

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            • T Offline
              tubs89
              last edited by

              @thanatos2k:

              3g/4g modems almost all use the USB interface of Mini-PCI(e) so a USB adapter will work if you don't have a slot internally.

              Thanks!

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              • T Offline
                tubs89
                last edited by

                Thanks for these instructions!  I also followed this post to re-flash the firmware to Sprint: https://forum.pfsense.org/index.php?topic=120614.0.

                I had to run !BOOTHOLD via the AT interface prior to flashing the firmware to get the firmware to flash without an error.

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                • T Offline
                  tubs89
                  last edited by

                  I'm still having trouble - it appears the device is stuck in "Low Power Mode", similar to this post: https://sigquit.wordpress.com/2015/02/09/dell-branded-sierra-wireless-3g4g-modem-not-online/

                  The output of !PCINFO:
                  State: LowPowerMode
                  LPM force flags - W_DISABLE:0, User:0, Temp:0, Volt:0, BIOS:1, GOBIIM:0
                  W_DISABLE: 0
                  Poweroff mode: 0
                  LPM Persistent: 0

                  Indicates the BIOS system is somehow converting the module to low power.  Googling reveals linux can do this with it's ACPI modules by accident/bug:
                  https://lists.freedesktop.org/archives/libqmi-devel/2015-January/001084.html

                  Anyone else struggling with this?

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                  • T Offline
                    thanatos2k
                    last edited by

                    I've found with the DW5805 and DW5805e that even if you change the VID/PID to non-Dell configurations, they still need the FCC auth command to be sent before they will go out of low power mode. I've not found a way to send that command under FreeBSD. I'm currently using ModemManager on OpenWRT in a secondary atom box to do the 4G connections.

                    "I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones." - A. Einstein

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                    • T Offline
                      tubs89
                      last edited by

                      I think I found the key:
                      https://forum.sierrawireless.com/viewtopic.php?f=117&t=9771&sid=3c2d1cc46ccb965d2e37535a9ab142b1&start=15#p39184

                      The PCFCCAUTH can only be changed in a special mode with OPENLOCK command.  Trying to disable it via the AT console without OPENLOCK results in an error.

                      The older Sierra chips could be unlocked from here - https://github.com/bkerler/SierraWirelessGen.  But it sounds like the algorithm is updated.

                      I think there is a tool out there that let's you modify these settings outside the AT interface.  May be easier.

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                      • M Offline
                        meteora @Juancho1972
                        last edited by

                        @juancho1972 . can you upload the whole process? I am facing the same problem.

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                        • F Offline
                          fips @Juancho1972
                          last edited by

                          @juancho1972 Yes, please show the process.

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                          • A Offline
                            alexTM
                            last edited by stephenw10

                            So MC7355 and EM7355, which one is better to use with OpenWRT?

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                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, seems like spam but...

                              That is the same card effectively. The MC version is mPCIe and the EM is m.2.

                              Steve

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                              • A Offline
                                alexTM @stephenw10
                                last edited by

                                @stephenw10 thanks

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                                • M Offline
                                  mrneutron
                                  last edited by mrneutron

                                  Is anyone able to get this to work on a DW5808 (MC-7355) in 2020?
                                  I've been following the procedure outlined by user FranciscoFranco in forum post #17.
                                  I've experienced that the procedure does not work in 2020.
                                  I tried to perform the process using Ubuntu 19.10 on a 8GB bootable USB flash drive with 2GB of persistent memory space. I also tried using a Ubuntu 19.10 Virtual Machine inside VMware Workstation. Both setups yielded the same failures.
                                  One of the first steps is to run networkmanager and modemmanager in debug mode:
                                  see https://www.freedesktop.org/wiki/Software/ModemManager/Debugging
                                  $> sudo /usr/sbin/ModemManager --debug
                                  This process fails to complete. The screen scrolls with text for about 1 minute then stops and never completes - even after waiting/watching for an hour. If you perform a CTRL-C to stop the command, it stops with a message that it failed.
                                  Since this is one the first steps in the process, the rest cannot be accomplished.

                                  1. has anyone been able to get this to work on a DW5808 (MC-7355) in 2020?
                                  2. if not, why this would work in 2016 and not in 2020?
                                  3. do I need to use a 2016 version of Ubuntu for this to work?

                                  Thanks for any updates on this procedure.

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                                  • stephenw10S Offline
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Do you have the error it actually shows?

                                    Did you try modprobing the serial driver onto the device?
                                    https://forum.netgate.com/post/677772

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                                    • M Offline
                                      mrneutron @stephenw10
                                      last edited by

                                      @stephenw10
                                      No, I didn't try any modprobe commands.

                                      from: sudo /usr/sbin/ModemManager --debug
                                      This is the last part of the output...says it didn't connect to the AT port and stops and waits, forever.

                                      ModemManager[5079]: <debug> [1595789997.248458] [plugin manager] task 0: min probing time elapsed
                                      ModemManager[5079]: <debug> [1595789997.248676] [plugin Manager] task 0: still 1 running probes (0 active): ens33
                                      ModemManager[5079]: <debug> [1595789997.248711] [plugin manager] task 0: no active tasks to probe
                                      ModemManager[5079]: <debug> [1595789997.248745] [plugin manager] task 0,ens33: deferred task completed, no suggested plugin
                                      ModemManager[5079]: <debug> [1595789997.248777] [plugin manager] task 0,ens33: finished in '2.502197' seconds
                                      ModemManager[5079]: <debug> [1595789997.248943] [plugin manager] task 0,ens33: not supported by any plugin
                                      ModemManager[5079]: <debug> [1595789997.248983] [device /sys/devices/pci0000:00/0000:00:11.0/0000:02:01.0] fully ignoring port 'net/ens33' from now on
                                      ModemManager[5079]: <debug> [1595789997.249009] [plugin manager] task 0: no more ports to probe
                                      ModemManager[5079]: <debug> [1595789997.249028] [plugin manager] task 0: finished in '2.502562' seconds
                                      ModemManager[5079]: <info>  [1595789997.249077] Couldn't check support for device '/sys/devices/pci0000:00/0000:00:11.0/0000:02:01.0': not supported by any plugin
                                      ModemManager[5079]: <debug> [1595789997.249342] [plugin manager] task 1: min probing time elapsed
                                      ModemManager[5079]: <debug> [1595789997.249390] [plugin Manager] task 1: still 2 running probes (1 active): cdc-wdm0, wws35u1c2i12
                                      ModemManager[5079]: proxy configuration failed: closed
                                      ModemManager[5079]: <debug> [1595790026.390983] (usbmisc/cdc-wdm0) error checking MBIM support: 'Transaction timed out'
                                      ModemManager[5079]: <debug> [1595790026.391018] (usbmisc/cdc-wdm0) port is not MBIM-capable
                                      ModemManager[5079]: [/dev/cdc-wdm0] channel destroyed
                                      ModemManager[5079]: <debug> [1595790026.391300] [plugin manager] task 1,cdc-wdm0: found best plugin for port (Dell)
                                      ModemManager[5079]: <debug> [1595790026.391498] [plugin manager] task 1,cdc-wdm0: finished in '31.644019' seconds
                                      ModemManager[5079]: <debug> [1595790026.391536] [plugin manager] task 1,cdc-wdm0: found best plugin: Dell
                                      ModemManager[5079]: <debug> [1595790026.391557] [plugin manager] task 1,wws35u1c2i12: deferred task completed, got suggested plugin (Dell)
                                      ModemManager[5079]: <debug> [1595790026.391586] [plugin Manager] task 1: still 1 running probes (1 active): wws35u1c2i12
                                      ModemManager[5079]: <debug> [1595790026.391663] [plugin manager] task 1,wws35u1c2i12: checking with plugin 'Dell'
                                      ModemManager[5079]: <debug> [1595790026.391712] (Dell) [wws35u1c2i12] probing deferred until result suggested
                                      ModemManager[5079]: <debug> [1595790026.391748] [plugin manager] task 1,wws35u1c2i12: completed, got suggested plugin (Dell)
                                      ModemManager[5079]: <debug> [1595790026.391768] [plugin manager] task 1,wws35u1c2i12: finished in '31.644749' seconds
                                      ModemManager[5079]: <debug> [1595790026.391792] [plugin manager] task 1,wws35u1c2i12: best plugin matches device reported one: Dell
                                      ModemManager[5079]: <debug> [1595790026.391810] [plugin manager] task 1: no more ports to probe
                                      ModemManager[5079]: <debug> [1595790026.391827] [plugin manager] task 1: finished in '31.644885' seconds
                                      ModemManager[5079]: <info>  [1595790026.391870] [device /sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1] creating modem with plugin 'Dell' and '2' ports
                                      ModemManager[5079]: <debug> [1595790026.391934] Dell-branded generic modem found...
                                      ModemManager[5079]: <warn>  [1595790026.399711] Could not grab port (usbmisc/cdc-wdm0): 'Cannot add port 'usbmisc/cdc-wdm0', unsupported'
                                      ModemManager[5079]: <debug> [1595790026.400072] (wws35u1c2i12) type 'net' claimed by /sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1
                                      ModemManager[5079]: <debug> [1595790026.400336] Modem (Dell) '/sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1' completely disposed
                                      ModemManager[5079]: <warn>  [1595790026.401515] Couldn't create modem for device '/sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1': Failed to find primary AT port

                                      Then I did a CTRL-C

                                      ^CModemManager[5079]: <info>  [1595790115.488383] Caught signal, shutting down...
                                      ModemManager[5079]: <debug> [1595790115.488753] Stopping connection in object manager server
                                      ModemManager[5079]: <info>  [1595790115.497328] ModemManager is shut down
                                      ModemManager[5079]: <debug> [1595790115.497632] disposing MMSleepMonitor singleton (0x5614725aba90)
                                      ModemManager[5079]: <debug> [1595790115.497964] [sleep-monitor] dropping systemd sleep inhibitor
                                      eric@ubuntu-vm:~$ ^C
                                      eric@ubuntu-vm:~$

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                                      • stephenw10S Offline
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        I assume you stopped and disabled modem manager before that?

                                        You need to access an AT port somehow. If that cannot be done in Ubuntu it's probably possible in Windows.

                                        Steve

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                                        • M Offline
                                          mrneutron @stephenw10
                                          last edited by

                                          @stephenw10 Yes, from reading this thread, I can tell that getting AT command access is crucial to changing the PID and VID numbers.
                                          Yes, I followed the documented process, and disabled and stopped the processes noted. But, since command 3 fails, I can't go on to command 4.
                                          sudo systemctl disable NetworkManager ModemManager
                                          sudo systemctl stop NetworkManager ModemManager
                                          sudo /usr/sbin/ModemManager --debug
                                          sudo /usr/sbin/NetworkManager --debug --log-level=DEBUG

                                          I just tried the modprobe lines. 1 gave an error. I tried starting ModemManager in debug mode after entering these 4 lines...no difference.
                                          eric@ubuntu-vm:~$ /sbin/modprobe cdc_wdm product=0x81a8 vendor=0x1199
                                          eric@ubuntu-vm:~$ /sbin/modprobe usbserial product=0x81a8 vendor=0x1199
                                          eric@ubuntu-vm:~$ /sbin/modprobe qmi_wwan product=0x81a8 vendor=0x1199
                                          modprobe: ERROR: could not insert 'qmi_wwan': Operation not permitted
                                          eric@ubuntu-vm:~$ /sbin/modprobe qcserial product=0x81a8 vendor=0x1199
                                          eric@ubuntu-vm:~$

                                          Given that the documented procedure doesn't work in Ubuntu 19.10, I have to guess:

                                          1. the procedure was not documented completely/accurately back in 2016
                                          2. the 2019 versions of software in the Ubuntu apt repository are not compatible with this procedure
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                                          • M Offline
                                            mrneutron
                                            last edited by

                                            Here's the output of the perl script.
                                            eric@ubuntu-vm:~$ sudo perl swi_setusbcomp.pl -usbcomp=14
                                            Running in MBIM mode (driver=cdc_mbim)
                                            MBIM OPEN succeeded
                                            QMI msg '0x0021' returned status = 1
                                            MBIM QMI support verified
                                            supports 26 QMI subsystems:
                                            0x00 (1.5) 'QMI_CTL' - Control service
                                            0x01 (1.36) 'QMI_WDS' - Wireless data service
                                            0x02 (1.14) 'QMI_DMS' - Device management service
                                            0x03 (1.25) 'QMI_NAS' - Network access service
                                            0x04 (1.3) 'QMI_QOS' - Quality of service, err, service
                                            0x05 (1.10) 'QMI_WMS' - Wireless messaging service
                                            0x06 (1.0) 'QMI_PDS' - Position determination service
                                            0x07 (1.2) 'QMI_AUTH' - Authentication service
                                            0x08 (1.2) 'QMI_AT' - AT command processor service
                                            0x09 (2.1) 'QMI_VOICE' - Voice service
                                            0x0a (2.16) 'QMI_CAT2' - Card application toolkit service (new)
                                            0x0b (1.25) 'QMI_UIM' - UIM service
                                            0x0c (1.4) 'QMI_PBM' - Phonebook service
                                            0x11 (1.0) 'QMI_SAR' - Specific absorption rate service
                                            0x12 (1.0) 'QMI_IMSS' - IMS settings service
                                            0x17 (1.0) 'QMI_TS' - Thermal sensors service
                                            0x18 (1.0) 'QMI_TMD' - Thermal mitigation device service
                                            0x1a (1.10) 'QMI_WDA' - Wireless data administrative service
                                            0x1d (1.0) 'QMI_CSVT' - Circuit switched videotelephony service
                                            0x1e (1.0) 'QMI_QCMAP' - Qualcomm mobile access point service
                                            0x1f (1.0) 'QMI_IMSP' - IMS presence service
                                            0x20 (1.0) 'QMI_IMSVT' - IMS videotelephony service
                                            0x22 (1.0) 'QMI_COEX' - Coexistence service
                                            0x29 (1.0) 'QMI_RFRPE' - RF radiated performance enhancement service
                                            0xe1 (1.0) 'QMI_RMS' - Remote management service
                                            0xf0 (1.0) 'unknown' -
                                            QMI msg '0x0022' returned status = 1
                                            Got QMI DMS client ID '44'
                                            QMI msg '0x555b' returned status = 1
                                            Current USB composition: 14
                                            USB compositions:
                                            0 - HIP DM NMEA AT MDM1 MDM2 MDM3 MS NOT SUPPORTED
                                            1 - HIP DM NMEA AT MDM1 MS SUPPORTED
                                            2 - HIP DM NMEA AT NIC1 MS NOT SUPPORTED
                                            3 - HIP DM NMEA AT MDM1 NIC1 MS NOT SUPPORTED
                                            4 - HIP DM NMEA AT NIC1 NIC2 NIC3 MS NOT SUPPORTED
                                            5 - HIP DM NMEA AT ECM1 MS NOT SUPPORTED
                                            6 - DM NMEA AT QMI SUPPORTED
                                            7 - DM NMEA AT RMNET1 RMNET2 RMNET3 SUPPORTED
                                            8 - DM NMEA AT MBIM SUPPORTED
                                            9 - MBIM SUPPORTED
                                            10 - NMEA MBIM SUPPORTED
                                            11 - DM MBIM SUPPORTED
                                            12 - DM NMEA MBIM SUPPORTED
                                            13 - Config1: comp6 Config2: comp8 NOT SUPPORTED

                                            • 14 - Config1: comp6 Config2: comp9 SUPPORTED
                                              15 - Config1: comp6 Config2: comp10 NOT SUPPORTED
                                              16 - Config1: comp6 Config2: comp11 NOT SUPPORTED
                                              17 - Config1: comp6 Config2: comp12 NOT SUPPORTED
                                              18 - Config1: comp7 Config2: comp8 NOT SUPPORTED
                                              19 - Config1: comp7 Config2: comp9 SUPPORTED
                                              20 - Config1: comp7 Config2: comp10 NOT SUPPORTED
                                              21 - Config1: comp7 Config2: comp11 NOT SUPPORTED
                                              22 - Config1: comp7 Config2: comp12 NOT SUPPORTED
                                              Current setting is already '14'
                                              QMI msg '0x0023' returned status = 1
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