Failed to create RRD graphs

nikkon

Hi all,

On arecently updated machine (2.2.4) i have rrd graphs issue:

php-fpm[6614]: /status_rrd_graph_img.php: Failed to create graph with error code 1, the error is: ERROR: This RRD was created on other architecture/usr/bin/nice -n20 /usr/local/bin/rrdtool graph /tmp/system-processor.rrd-eighthour.png –start 1438435981 --end 1438464781 --step 60 --vertical-label "utilization, number" --color SHADEA#eeeeee --color SHADEB#eeeeee --title "firewall.ideaplussolutions.net - System :: Processor - 8 hours - 1 minute average" --height 200 --width 620 DEF:"user=/var/db/rrd/system-processor.rrd:user:AVERAGE:step=60" DEF:"nice=/var/db/rrd/system-processor.rrd:nice:AVERAGE:step=60" DEF:"system=/var/db/rrd/system-processor.rrd:system:AVERAGE:step=60" DEF:"interrupt=/var/db/rrd/system-processor.rrd:interrupt:AVERAGE:step=60" DEF:"processes=/var/db/rrd/system-processor.rrd:processes:AVERAGE:step=60" AREA:"user#00AA00:user" AREA:"nice#990000:nice:STACK" AREA:"system#0000FF:system:STACK" AREA:"interrupt#DD9B00:interrupt:STACK" LINE2:"processes#000000:processes" COMMENT:"\n

php-fpm[6614]: /status_rrd_graph_img.php: Failed to create graph with error code 1, the error is: ERROR: This RRD was created on other architecture/usr/bin/nice -n20 /usr/local/bin/rrdtool graph /tmp/system-processor.rrd-day.png –start 1438378381 --end 1438464781 --step 300 --vertical-label "utilization, number" --color SHADEA#eeeeee --color SHADEB#eeeeee --title "firewall.ideaplussolutions.net - System :: Processor - 1 day - 5 minutes average" --height 200 --width 620 DEF:"user=/var/db/rrd/system-processor.rrd:user:AVERAGE:step=300" DEF:"nice=/var/db/rrd/system-processor.rrd:nice:AVERAGE:step=300" DEF:"system=/var/db/rrd/system-processor.rrd:system:AVERAGE:step=300" DEF:"interrupt=/var/db/rrd/system-processor.rrd:interrupt:AVERAGE:step=300" DEF:"processes=/var/db/rrd/system-processor.rrd:processes:AVERAGE:step=300" AREA:"user#00AA00:user" AREA:"nice#990000:nice:STACK" AREA:"system#0000FF:system:STACK" AREA:"interrupt#DD9B00:interrupt:STACK" LINE2:"processes#000000:processes" COMMENT:"\n"

any clue?

rrd.png_thumb

hda

@nikkon:

…the error is: ERROR: This RRD was created on other architecture...
...
any clue?

Explain this ?

nikkon

i just wanted to check the latency and … no more graphs today as it can be seen in the screenshot.
i have no clue how to fix-it. restart is not accepted now...so it may be restarted manually i guess.

hda

No idea but, I see 2.2.3 in sig, to say for sure 2.2.4 is the better version…

nikkon

is there a way to delete old logs/cache ?

hda

See [Diagnostics: Execute command] ls -al /tmp ?

nikkon

not much about rrd

/root: ls -al /tmp
total 408
drwxrwxrwt 8 root wheel 1536 Aug 2 01:31 .
drwxr-xr-x 26 root wheel 1024 Jul 30 17:54 ..
drwxr-xr-x 2 root wheel 512 Aug 1 00:29 .PBI.13407
drwxr-xr-x 2 root wheel 512 Aug 1 00:28 .PBI.44796
srwxr-xr-x 1 clamav wheel 0 Jul 31 23:50 .dguardianipc
srwxr-xr-x 1 clamav wheel 0 Jul 31 23:50 .dguardianurlipc
drwxrwxr-x 2 root operator 512 Jul 31 23:50 .snap
-rw-rw-rw- 1 root wheel 0 Aug 2 01:31 DDNS0.lock
-rw-rw-rw- 1 root wheel 0 Aug 1 23:50 aliasurl.lock
-rw-r–r-- 1 root wheel 78 Aug 1 00:28 bootup_messages
-rw-r--r-- 1 root wheel 144941 Aug 2 01:03 config.cache
-rw-rw-rw- 1 root wheel 0 Aug 2 01:31 config.lock
-rw-r--r-- 1 root wheel 511 Jul 31 23:50 dhcpd.sh
-rw-rw-rw- 1 root wheel 0 Aug 2 01:31 filter.lock
drwxr-xr-x 7 root wheel 512 Aug 1 00:27 lighttpdcompress
drwxr-xr-x 3 root wheel 512 Jul 31 23:50 mnt
-rw-rw-rw- 1 root wheel 0 Aug 2 01:31 openvpn.lock
-rw-r--r-- 1 root wheel 11 Jul 31 23:50 ovpns1_router
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 ovpns1up
-rw-r--r-- 1 root wheel 118 Aug 1 00:29 pbi_delete_errors.txt
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 pfBaddfile
-rw-r--r-- 1 root wheel 14 Aug 2 01:26 pfSense_version
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 pfbdeduptemp
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 pfbduptemp
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 pfbmatchfile
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 pfbsyncfile
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 pfbtempfile
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 pfbtempfile2
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 pfbtempmatchfile
-rw-r--r-- 1 root wheel 1776 Aug 2 01:31 pfctl_si_out
-rw-r--r-- 1 root wheel 95979 Aug 2 01:31 pfctl_ss_out
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 php_errors.txt
-rw-r--r-- 1 root wheel 51330 Aug 1 00:29 pkg_info.cache
-rw-r--r-- 1 root wheel 8 Jul 31 23:50 pppoe0_defaultgw
-rw-r--r-- 1 root wheel 7 Jul 31 23:50 pppoe0_defaultgwv6
-rw-r--r-- 1 root wheel 16 Jul 31 23:50 pppoe0_ip
-rw-r--r-- 1 root wheel 15 Jul 31 23:50 pppoe0_ipv6
-rw-r--r-- 1 root wheel 9 Jul 31 23:50 pppoe0_router
-rw-r--r-- 1 root wheel 8 Jul 31 23:50 pppoe0_routerv6
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 pppoe0up
-rw-r--r-- 1 root wheel 0 Jul 31 23:50 pppoe0upv6
-rw-rw-rw- 1 root wheel 0 Jul 31 23:50 resolvconf.lock
-rw-r--r-- 1 root wheel 9114 Aug 2 01:31 rules.debug
-rw-r--r-- 1 root wheel 9114 Aug 2 01:31 rules.debug.old
-rw-r--r-- 1 root wheel 107 Aug 2 01:31 rules.limits
-rw-r--r-- 1 root wheel 614 Aug 1 00:28 rules.test.packages
-rw------- 1 root wheel 216 Aug 2 01:31 sess_58b9b497995fc024e4afb17d95728898
-rw-r--r-- 1 root wheel 0 Aug 2 01:31 tmpHOSTS
drwxr-xr-x 2 root wheel 512 Jul 31 23:50 xlsx

hda

So the system did not make any *.png's store in /tmp with the data in /var/db/rrd ?

nikkon

i got stuff in there:
/var/db/rrd: ls
DMZGW-quality.rrd lan-packets.rrd oltenia-quality.rrd ovpns1-packets.rrd system-mbuf.rrd system-states.rrd wan-traffic.rrd
ipsec-packets.rrd lan-traffic.rrd opt1-packets.rrd ovpns1-traffic.rrd system-memory.rrd updaterrd.sh
ipsec-traffic.rrd ntpd.rrd opt1-traffic.rrd ovpns1-vpnusers.rrd system-processor.rrd wan-packets.rrd

we'll delete all and see

ptt

If you want to "delete" just go to "Status –> RRD Graphs --> Settings tab" and use the "Reset RRD Data" Button ;)

nikkon

done…that was what i intended.
still have the old data...try to replace and not to loose the reports.
in any case now it seems ok....it does work again.

phil.davis

During an upgrade you have switched from 32-bit ot 64-bit install (or even from 64-bit back to 32-bit). You should check on the dashboard if ou have 32 or 64 bit, and check in System->Firmware, Updater Settings to see if there is some special or wrong place selected for getting updates.
If you change the 32/64 bit then the old RRD files will not work.