Hi wallabybob,
unfortunately with mounting pressure from the users I needed a solution for "now" rather than a solution that was "right", so I have restored a backup from 2 weeks ago which seems to have fixed things for the most part. It irks me that I don't know what the actual problem was and printing is still slow from the other subnet. Looks like I'm going to solve that in a different way now.
To answer your questions:
How do users in LAN D attempt to access the printer in LAN O?
Printer drivers were installed on each PC in LAN D. At the time of installation the driver setup was able to communicate with the printer which configured an appropriate printer port on the client PC.
What happens when they attempt such access?
The print job sits in the print queue on the client PC indefinitely
Does the access attempt get reported in the firewall log?
I enabled appropriate logging and saw PASSes noted in the firewall log, however running a packet capture on the LAN O interface of pfSense I did not see any matching packets.
Does the printer allow access from LAN D?
Yes.
Does the printer respond to pings from LAN O?
Pinging from a client on LAN O to the printer was successful. Pinging from the firewall interface LAN O to the printer was NOT successful.
Does the printer respond to pings from LAN D?
No. Firewall Logs show PASSes but again, nothing in a packet capture from LAN O interface
Please post a screen shot or other full specification of the firewall rules on the LAN D interface.
Sorry, as I've restored from backup the rule is the now the same as when it was failing. What i have now is:
I've highlighted the rule that should allow access to the printer (and the file server) on LAN O
The OfficeResources alias contains the IP addresses of the printer and the file server only.
However when the firewall was allowing nothing out its LAN interfaces I had removed all the rules but the last one, which was copied from the LAN O (the "LAN" inferface asopposed to the "OPTn" interfaces) rule and then modified to relate to LAN D.
I hope that's clear, reading back there's a lot in there and it may be moot given I have restored to a backup.
I'm also looking at dropping LAN D and combining the clients with the LAN O. Just need to convince management that the separate LANs are causing more problems than they are solving.
Thanks,
Lee.