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    Help Understanding a Crash [kernel panic]

    Scheduled Pinned Locked Moved General pfSense Questions
    crashkernel panicpfsensehelplog
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    • N
      None 0 @bmeeks
      last edited by

      @bmeeks Right. Thanks.

      In legacy, do I need to enable and config SID Mgmt to ET rules to work, or just set IPS Policy + Ruleset?

      bmeeksB 1 Reply Last reply Reply Quote 0
      • bmeeksB
        bmeeks @None 0
        last edited by

        @none-0 said in Help Understanding a Crash [kernel panic]:

        @bmeeks Right. Thanks.

        In legacy, do I need to enable and config SID Mgmt to ET rules to work, or just set IPS Policy + Ruleset?

        IPS Policies are only available for Snort Subscriber Rules. That's because that feature depends on a special metadata tag that the Snort rules authors include with their rules package. The ET rules do not have that metadata tag. Each Snort rule is tagged by the authors with one or more IPS Policy tags, and the IPS Policy feature in the Snort and Suricata packages keys off that tag to select rules. Since the ET rules don't have the tag, the feature can't work for them.

        So when using ET rules, you will need to manually enable the ET categories and/or the individual rules you want. You can do that either via SID MGMT (the best way, in my opinion), or on the CATEGORIES and RULES tabs by checking boxes and clicking icons.

        You can use both techniques at the same time. So use IPS Policy to let it auto-select the Snort Subscriber rules, and then use either SID MGMT or the manual process to choose your ET rules.

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        • N
          None 0
          last edited by

          Hello guys,

          I had another crash, and apparently for the same reason: IPs bouncing between two MACs, and then calling the netmap_ring_reinit. Strangely I was using the Legacy mode this time (so it may be another type of problem), and it's the first one since 13 days ago.

          ddb.txt
          msgbuf.txt

          bmeeksB 1 Reply Last reply Reply Quote 0
          • bmeeksB
            bmeeks @None 0
            last edited by

            @none-0 said in Help Understanding a Crash [kernel panic]:

            Hello guys,

            I had another crash, and apparently for the same reason: IPs bouncing between two MACs, and then calling the netmap_ring_reinit. Strangely I was using the Legacy mode this time (so it may be another type of problem), and it's the first one since 13 days ago.

            ddb.txt
            msgbuf.txt

            Using Legacy Mode would take netmap 100% out of the equation, and thus the netmap_ring_init() function could not be called. That is a netmap-specific function, and it will only be called by netmap itself. So you had something running using netmap operation, and Snort and Suricata are the only two packages I am aware of on pfSense that use netmap. Perhaps you had a duplicate zombie process running on a Suricata interface (two instances of Suricata running on the same interface). One old instance might have been running netmap mode and a newer one Legacy Mode, but both on the same interface.

            You are running 2.5.2 RELEASE, so you don't have access to the latest Suricata updates with the new 6.0.3 binary. It will be interesting to see how that update performs for you when it becomes available.

            N 1 Reply Last reply Reply Quote 1
            • N
              None 0 @bmeeks
              last edited by

              oh man 😦
              I knew if this was the case, the other process shouldn't still be running after the restart, but anyway:
              /usr/local/bin/suricata -i igb1 -D -c /usr/local/etc/suricata/suricata_25400_igb1/suricata.yaml --pidfile /var/run/suricata_igb125400.pid
              Only this one now.

              You are running 2.5.2 RELEASE, so you don't have access to the latest Suricata updates with the new 6.0.3 binary. It will be interesting to see how that update performs for you when it becomes available.

              I'm looking forward to the release! Unfortunatly I can't move to devel and try it right now, but I will update this topic (if possible) when I do.

              Thanks again, @bmeeks!

              1 Reply Last reply Reply Quote 0
              • N
                None 0
                last edited by

                Had another crash today :/
                Same reason. Should I uninstall n install Suricata again?

                bmeeksB 1 Reply Last reply Reply Quote 0
                • bmeeksB
                  bmeeks @None 0
                  last edited by bmeeks

                  @none-0 said in Help Understanding a Crash [kernel panic]:

                  Had another crash today :/
                  Same reason. Should I uninstall n install Suricata again?

                  No, uninstalling and then reinstalling the exact same binary will not likely have any effect on that error.

                  It is likely a problem within the compiled binary code, and the exact same code will get installed again if you remove and reinstall the package. The only way to have a meaningful test would be to move to the 2.6.0 snapshot branch and install the newer Suricata from there. That package has a completely different binary in it.

                  In my experience with that error, I have not seen it cause a kernel panic, but that does not mean it couldn't. Maybe it is tickling something in your system just right such that it triggers the crash. My suspicion is multithreaded access to the single pair of netmap RX/TX rings exposed by the host stack in the older netmap API used by Suricata in pfSense CE and pfSense+ RELEASE versions today. There is new code to address that in the 6.0.3 Suricata package currently available in the 2.6.0 Snapshots branch.

                  N 1 Reply Last reply Reply Quote 0
                  • N
                    None 0 @bmeeks
                    last edited by

                    @bmeeks Just thought it could be a problem with my installation, but it doesn't seem to make sense...
                    Alright, disabled blocking, and gonna try the DEV branch when I have time.

                    Thanks!

                    bmeeksB 1 Reply Last reply Reply Quote 0
                    • bmeeksB
                      bmeeks @None 0
                      last edited by bmeeks

                      @none-0 said in Help Understanding a Crash [kernel panic]:

                      @bmeeks Just thought it could be a problem with my installation, but it doesn't seem to make sense...
                      Alright, disabled blocking, and gonna try the DEV branch when I have time.

                      Thanks!

                      If you are using Legacy Blocking Mode, then netmap is 100% completely and totally out of the picture. You should never see a netmap_ring_reinit() error in Legacy Mode. The only way to see that error is if something is still running with the netmap kernel device. If you are still getting kernel crashes and not using Inline IPS Mode on any interface, then Suricata is not the root cause of the problem.

                      Everything I mentioned above about the new Suricata in the Snapshots branch only applies when using Inline IPS Mode.

                      N 1 Reply Last reply Reply Quote 1
                      • N
                        None 0 @bmeeks
                        last edited by

                        @bmeeks
                        My mistake, there's no netmap_ring_reinit this time:

                        <6>arp: 192.168.0.30 moved from 00:1d:60:7d:8c:61 to 00:05:4b:04:5e:7c on igb1
                        <6>arp: 192.168.0.39 moved from 00:22:15:6c:eb:96 to 00:e0:53:0b:40:f8 on igb1
                        <6>pid 18785 (grep), jid 0, uid 0: exited on signal 10 (core dumped)
                        <6>igb1: link state changed to DOWN
                        <6>igb1: link state changed to UP
                        <6>igb1: link state changed to DOWN
                        <6>igb1: link state changed to UP
                        <6>igb1: link state changed to DOWN
                        <6>igb1: link state changed to UP
                        <6>igb1: link state changed to DOWN
                        <6>igb1: link state changed to UP
                        <6>arp: 192.168.0.30 moved from f4:6d:04:e4:84:54 to 00:05:4b:04:5e:7c on igb1
                        <6>igb1: promiscuous mode disabled
                        <6>igb1: promiscuous mode enabled
                        <6>igb1: link state changed to DOWN
                        <6>igb1: link state changed to UP
                        <6>igb1: link state changed to DOWN
                        <6>igb1: link state changed to UP
                        
                        
                        Fatal trap 12: page fault while in kernel mode
                        cpuid = 2; apic id = 02
                        fault virtual address	= 0xffff
                        fault code		= supervisor read data, page not present
                        instruction pointer	= 0x20:0xffffffff83cf7396
                        stack pointer	        = 0x28:0xfffffe0089906ac0
                        frame pointer	        = 0x28:0xfffffe0089906ac0
                        code segment		= base 0x0, limit 0xfffff, type 0x1b
                        			= DPL 0, pres 1, long 1, def32 0, gran 1
                        processor eflags	= interrupt enabled, resume, IOPL = 0
                        current process		= 19 (dp_zil_clean_taskq_)
                        trap number		= 12
                        panic: page fault
                        cpuid = 2
                        time = 1630329038
                        KDB: enter: panic
                        
                        

                        So as you said, this is not related at all with Suricata. netmap is out.

                        Ok, so in this log there'r "promiscuous mode" changes, and even if that is normal, I uninstalled darkstat anyway.

                        Now the only other pkg installed is pfBlockerNG-devel. Let's see if my system will crash again in the next days....

                        Thanks.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          You have the backtrace from the crash report?

                          N 1 Reply Last reply Reply Quote 0
                          • N
                            None 0 @stephenw10
                            last edited by

                            @stephenw10 Hi! Yes, here: ddb.txt

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Mmm, well very similar but not identical:

                              db:0:kdb.enter.default>  bt
                              Tracing pid 40766 tid 100593 td 0xfffff8013f829740
                              kdb_enter() at kdb_enter+0x37/frame 0xfffffe00910f4530
                              vpanic() at vpanic+0x197/frame 0xfffffe00910f4580
                              panic() at panic+0x43/frame 0xfffffe00910f45e0
                              trap_fatal() at trap_fatal+0x391/frame 0xfffffe00910f4640
                              trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00910f4690
                              trap() at trap+0x286/frame 0xfffffe00910f47a0
                              calltrap() at calltrap+0x8/frame 0xfffffe00910f47a0
                              --- trap 0xc, rip = 0xffffffff8120874b, rsp = 0xfffffe00910f4870, rbp = 0xfffffe00910f4880 ---
                              vm_radix_remove() at vm_radix_remove+0x1b/frame 0xfffffe00910f4880
                              vm_page_free_prep() at vm_page_free_prep+0x55/frame 0xfffffe00910f48a0
                              vm_page_free_toq() at vm_page_free_toq+0x12/frame 0xfffffe00910f48d0
                              vm_object_page_remove() at vm_object_page_remove+0x61/frame 0xfffffe00910f4930
                              vm_map_entry_delete() at vm_map_entry_delete+0x104/frame 0xfffffe00910f4980
                              vm_map_delete() at vm_map_delete+0x184/frame 0xfffffe00910f49e0
                              vm_map_remove() at vm_map_remove+0xab/frame 0xfffffe00910f4a10
                              vmspace_exit() at vmspace_exit+0xcb/frame 0xfffffe00910f4a50
                              exit1() at exit1+0x55b/frame 0xfffffe00910f4ab0
                              sys_sys_exit() at sys_sys_exit+0xd/frame 0xfffffe00910f4ac0
                              amd64_syscall() at amd64_syscall+0x387/frame 0xfffffe00910f4bf0
                              fast_syscall_common() at fast_syscall_common+0xf8/frame 0xfffffe00910f4bf0
                              --- syscall (1, FreeBSD ELF64, sys_sys_exit), rip = 0x800c2a00a, rsp = 0x7fffffffec38, rbp = 0x7fffffffec50 ---
                              

                              What is that running on?

                              N 1 Reply Last reply Reply Quote 0
                              • N
                                None 0 @stephenw10
                                last edited by

                                @stephenw10

                                What is that running on?

                                Sorry, what you mean?

                                bmeeksB 1 Reply Last reply Reply Quote 0
                                • bmeeksB
                                  bmeeks @None 0
                                  last edited by

                                  @none-0 said in Help Understanding a Crash [kernel panic]:

                                  @stephenw10

                                  What is that running on?

                                  Sorry, what you mean?

                                  I suspect he means what type of hardware -- Netgate appliance (and if so, which model, as different models have different CPU families) or generic Intel/AMD hardware.

                                  N 1 Reply Last reply Reply Quote 1
                                  • N
                                    None 0 @bmeeks
                                    last edited by

                                    @bmeeks @stephenw10

                                    It's a generic Intel box:
                                    CPU: i3-4170
                                    RAM: Kingston 2x8GB
                                    Mobo: Asus (don't remember the model, but I can check)
                                    Network adp: Intel I350-T4V2
                                    9a875d05-7f0a-4a25-a170-4956d0ccea7f-image.png

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by stephenw10

                                      Mmm, well I would be running a RAM test there when you can to be sure it's not hardware issue.
                                      Though it seems far too similar to be a RAM error which is usually pretty random.

                                      N 1 Reply Last reply Reply Quote 1
                                      • N
                                        None 0 @stephenw10
                                        last edited by

                                        @stephenw10 I think I ll buy a new stick... Memory tests work sometimes, but for intermittent problems I would possible need to run them for days...
                                        I can do the tests with more time, and use them elsewhere if happens to be no problem with.

                                        A single module would do the trick, or dual channel benefits pfsense? I mean, it won't use the bandwidth, but latency is better in dual too... What do you guys think?

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Unlikely to make much difference IMO. For a test it doesn't really matter anyway.

                                          Steve

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                                          • N
                                            None 0
                                            last edited by

                                            Hello,

                                            Just to update about the crashs: they didn't happen again.
                                            Also, I've being using Suricata 6.0.3 release since than, and no netmap issues 😸

                                            So, I changed my RAM, and tested the old ones:
                                            24H of MemTest86+ and at least 5hrs of GoldMemory (not the best tests, but still), resulted in not a single red flag for them (tested individually), AND I'm using them on other Win machines withouth BSOD or anything in the logs.

                                            I already saw RAM tests failing to detect problems, so based on what you explained, I'm assuming that both 1 - the issue with Suricata's Multithreading ring access, and 2 - darkstat, were hitting some intermittent problem, that I could not with tests and other OS.

                                            Anyway, thank you for helping me out solving this. Really appreciate @stephenw10 and @bmeeks !

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