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    PPPOE wan will not connect -

    Scheduled Pinned Locked Moved General pfSense Questions
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    • G
      gerryatric @fireodo
      last edited by

      @fireodo i do not use autofill. and I have verified the username and password so many times to make sure.
      It is identical to my USG details

      fireodoF 1 Reply Last reply Reply Quote 0
      • fireodoF
        fireodo @gerryatric
        last edited by fireodo

        @gerryatric said in PPPOE wan will not connect -:

        I have verified the username and password so many times to make sure.
        It is identical to my USG details

        I have no doubt on that - but "LCP: authorization failed" means (as far as I know) that user/pwd-combination is not valid. Do you have, by chance, some special characters in your pwd that maybe pfsense is handling wrong? (DONT write it here)
        Edit: I checked my own PPP-Log (yes I have a PPPOE connection) and in my case it says: "[wan_link0] LCP: authorization successful"

        Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
        SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
        pfsense 2.7.2 CE
        Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

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        • G
          gerryatric @fireodo
          last edited by

          @fireodo Hi
          Only an ! in the password.
          Would pfsense be kicking up a fuss with that?

          fireodoF 1 Reply Last reply Reply Quote 0
          • fireodoF
            fireodo @gerryatric
            last edited by fireodo

            @gerryatric said in PPPOE wan will not connect -:

            Would pfsense be kicking up a fuss with that?

            I remember a discussion a while a go (that was on DYNDNS if I remember well) whit some trouble on "special" Passwords ...
            Can you change the PWD by chance?

            Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
            SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
            pfsense 2.7.2 CE
            Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              I don't think this is an authentication issue dircetly because when it fails it's doing so because of a timeout:

              Sep 11 05:04:43	ppp	785	[wan_link0] LCP: authorization timer expired
              Sep 11 05:04:43	ppp	785	[wan_link0] LCP: authorization failed
              

              It's not actually failing the auth and receiving an error from the other end. More like the process is out of sync for some reason, the client restarts and the server is still waiting for something else much further along.

              Steve

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              • G
                gerryatric @stephenw10
                last edited by

                @stephenw10 Hi Steve. I agree, Remebering that when we first got it working, it would stay connected. when I finally got the Assignment order around the right way for the ports.
                now it does this and I have no clue.
                The USG pro just works.
                This was connecting for up to 2 minutes and then disconnecting.
                Now it tries and fails, What could it be waiting for. is there something else it needs. seeing as there so many more options in PFSense than the USG

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                • B
                  biggsy @gerryatric
                  last edited by

                  @gerryatric

                  You said earlier that you had/have the USG and the ER both connecting to iiNet using the same PPPOE credentials. Is that on your FTTP or your old connection?

                  Were they each obtaining separate public IP addresses?

                  Are both the USG and the ER boxes disconnected from the network when you attempt to get PPPOE working on pfSense?

                  Sorry for all the questions but let's try to get to the bottom of this.

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                  • G
                    gerryatric @biggsy
                    last edited by

                    @biggsy ok so previously on VDSL NBN I could connect as many units as I wanted to the wan port. This only used a user name and password. no VLAN
                    The USG and the Edgerouter were both connected at the same time and had separate IP addresses. Which I thought was pretty amazing.
                    that worked perfectly.

                    I moved to the North Lakes area and now have FTTP terminated in my garage.
                    The USG is connected to it using the username and password and Vlan. pretty simple
                    The edgerouter was connected as well using same credentials.
                    This was my test lan or proving lan.
                    Both the USG and the Edgerouter were connected to a Cisco switch which in turn was connexted to port 2 on my NTD Fibre box
                    Worked great.
                    So now I wanted to setup PFSENSE as the edgeroute has a speed issue when you turn on some IPS/IDS etc. chops the through speed in half.,
                    now considering I am on gigabit fibre and 800mbps on the wan side and 300mbps on the lan side is still blazing compared to VDSL of supposedly 100mbps but rarely ever got above 75mbps. This connection is awesome.
                    but as usual, you pay for something, you want it to be killer speed.
                    So hence Pfsense.

                    But getting it to work even if I turn off my USG and edgerouter and pfsense is the only connection, is still not working.
                    I just reset PFSENSe to factory and started again. and got the exact same log issues

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                    • J
                      jorgek @gerryatric
                      last edited by jorgek

                      @gerryatric hi, I also use iinet as my ISP. there is a link that might help you: https://www.etsau.com/pfsense-on-nbn
                      I am using with no issues. hope this helps you. cheers

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                      • B
                        biggsy @jorgek
                        last edited by

                        @jorgek

                        Great find! I was just thinking about putting together something similar in plain text.

                        @gerryatric

                        If the instructions in that link don't work, it's very likely iiNet limit the number of IP addresses they will give out, probably based on MAC address. I'm also surprised that you were able to connect the USG and Edgerouter to the NBN through the switch and get two public IPs.

                        G stephenw10S 2 Replies Last reply Reply Quote 0
                        • G
                          gerryatric @biggsy
                          last edited by

                          @biggsy IINET do not limit the number of IP addresses either by count or by mac address. I have had multiple routers on this connection. NBN modems, USG 3 router, USG 4 pro router, Edgerouter X SFP, and none of them have ever had an issue.
                          at the same time and also singularly.
                          As mentioned previously, I disconnected all the routers and used the PFSENSE box by itself and had the exact same result.

                          I will try the link provided by Jorgek and see if that helps.
                          although remembering right at the start of this exercise it was connecting fine and lasting for a minute or 2. now it won't even connect.

                          back soon with results.

                          H B 2 Replies Last reply Reply Quote 0
                          • H
                            hudri @gerryatric
                            last edited by

                            @gerryatric
                            did you contact your provider yet and asked for assistance/logs?

                            G 1 Reply Last reply Reply Quote 0
                            • G
                              gerryatric @jorgek
                              last edited by

                              @jorgek said in PPPOE wan will not connect -:

                              https://www.etsau.com/pfsense-on-nbn

                              Hi Jorgek
                              So right away that guide differs on PFSENSe.
                              There does not seem to be an interfaces/switches area at all unless it is so obvious I can't see it.
                              maybe a different version of pfsense?
                              I get to vlans by interfaces/interface assignments and then on that menu I get to create a vlan interface which is the second part of that step. but the first part I can not locate

                              fireodoF GertjanG 2 Replies Last reply Reply Quote 0
                              • G
                                gerryatric @hudri
                                last edited by

                                @hudri
                                we are discussing NBN in australia here. Particularly IINET, If I ask them that, it will be a hmm what is that unless I get to level 2 support or further. been down that road.,
                                Are you using the default modem will be the first question

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                                • H
                                  hudri @gerryatric
                                  last edited by

                                  you are right! here in Austria it would be the same as down under :)
                                  Still it might be worth to try to get help from them.
                                  Maybe there is a "user forum" from your provider?

                                  @gerryatric said in PPPOE wan will not connect -:

                                  @hudri
                                  we are discussing NBN in australia here. Particularly IINET, If I ask them that, it will be a hmm what is that unless I get to level 2 support or further. been down that road.,
                                  Are you using the default modem will be the first question

                                  1 Reply Last reply Reply Quote 0
                                  • fireodoF
                                    fireodo @gerryatric
                                    last edited by fireodo

                                    @gerryatric said in PPPOE wan will not connect -:

                                    There does not seem to be an interfaces/switches area at all unless it is so obvious I can't see it.
                                    maybe a different version of pfsense?

                                    Yes, the Unit in that Link is a SG-1100/SG-3100 and it uses pfsense+ and different net-interface names, but the principle of connection is the same as in pfsenseCE!

                                    Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                                    SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                                    pfsense 2.7.2 CE
                                    Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                                    1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @gerryatric
                                      last edited by

                                      @gerryatric said in PPPOE wan will not connect -:

                                      There does not seem to be an interfaces/switches area at all unless it is so obvious I can't see it.
                                      maybe a different version of pfsense?

                                      Not a different pfSense version.
                                      It's as that web page explains : The "Switches" part is for the 3100.
                                      The "Netgate 3100" uses, like most ISP router, a single hardware NIC but has multiple switched ports, so it can behave like a switch (example : all ports are LAN) or, with the help of VLANs, you can create LAN+OPT1+OPT2+OP = 4 individual networks.
                                      If you don't have a Netgate 3100 like device, just skip that part.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

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                                      • B
                                        biggsy @gerryatric
                                        last edited by

                                        @gerryatric

                                        Sorry, missed the part about trying pfSense by itself.

                                        1 Reply Last reply Reply Quote 0
                                        • G
                                          gerryatric @Gertjan
                                          last edited by

                                          @gertjan all good. now that I have cleared up that I don't have a 3100 router,
                                          Back onto the job. lets see if I can get this silly thing to work now.
                                          Thanks so much for all the info guys. very helpful.
                                          It is just odd, it doesn't just work. like the USG
                                          oh well

                                          I will advise shortly

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator @biggsy
                                            last edited by

                                            @biggsy said in PPPOE wan will not connect -:

                                            I'm also surprised that you were able to connect the USG and Edgerouter to the NBN through the switch and get two public IPs.

                                            I agree, that's surprising. But if it works....

                                            G 1 Reply Last reply Reply Quote 0
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