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    VERY slow System Update

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S Offline
      SteveITS Rebel Alliance @Sergei_Shablovsky
      last edited by

      @sergei_shablovsky you said “a lot” of packages. Per https://docs.netgate.com/pfsense/en/latest/releases/21-09.html
      “ When upgrading to pfSense Plus 21.09 and later versions, the pfSense-upgrade process will forcefully reinstall all operating system packages and add-on packages to ensure a consistent state and package set. This mayincrease the time the upgrade will take to download and install.”
      Presumably 2.6 will be the same?

      Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
      Upvote 👍 helpful posts!

      Sergei_ShablovskyS 2 Replies Last reply Reply Quote 0
      • Sergei_ShablovskyS Offline
        Sergei_Shablovsky @SteveITS
        last edited by

        @steveits said in VERY slow System Update:

        @sergei_shablovsky you said “a lot” of packages. Per https://docs.netgate.com/pfsense/en/latest/releases/21-09.html
        “ When upgrading to pfSense Plus 21.09 and later versions, the pfSense-upgrade process will forcefully reinstall all operating system packages and add-on packages to ensure a consistent state and package set. This mayincrease the time the upgrade will take to download and install.”
        Presumably 2.6 will be the same?

        No, that happened each time when update to snapshot. And to additional to this I see that only a few numbers of packages (4-8) updated.

        —
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        • Sergei_ShablovskyS Offline
          Sergei_Shablovsky @SteveITS
          last edited by Sergei_Shablovsky

          @steveits How to trace to pfSense servers with updates? (if they have own standalone or AWS-based)

          Do You know IP's or FQDN ?

          P.S. Examples with NetGate config auto-backup servers acb.netgate.com

          PING acb.netgate.com (208.123.73.78): 56 data bytes
          64 bytes from 208.123.73.78: icmp_seq=0 ttl=49 time=160.389 ms
          64 bytes from 208.123.73.78: icmp_seq=1 ttl=49 time=160.319 ms
          64 bytes from 208.123.73.78: icmp_seq=2 ttl=49 time=160.464 ms
          
          --- acb.netgate.com ping statistics ---
          3 packets transmitted, 3 packets received, 0.0% packet loss
          round-trip min/avg/max/stddev = 160.319/160.390/160.464/0.059 ms
          

          TRACEROUTE acb.netgate.com w/ Reverse Address Lookup

          1  isp.net (AAA.BBB.CCC.DDD)  0.507 ms  0.490 ms  0.500 ms (our local ISP)
          2  isp.ip.twelve99-cust.net (80.239.128.62)  13.979 ms  13.748 ms  13.718 ms (first hop for ISP in this trace)
          3  bpt-b2-link.ip.twelve99.net (80.239.128.61)  21.163 ms  21.094 ms  21.093 ms
          4  bpt-b3-link.ip.twelve99.net (62.115.134.132)  21.421 ms  21.571 ms  21.497 ms
          5  ae13.edge2.Miami1.Level3.net (4.68.62.149)  20.993 ms  21.562 ms  21.120 ms
          6  * * ae-2-3601.ear5.Dallas1.Level3.net (4.69.216.153)  153.938 ms
          7  ZAYO-BANDWI.ear5.Dallas1.Level3.net (4.14.49.2)  194.289 ms  159.928 ms  159.913 ms
          8  ae0.aus01-mls-dc-core-a.infr.zcolo.com (64.20.229.158)  166.024 ms  158.114 ms  158.131 ms
          9  net66-219-34-194.static-customer.corenap.com (66.219.34.194)  158.056 ms  158.058 ms  158.044 ms
          10  fw1-zcolo.netgate.com (208.123.73.4)  159.163 ms  159.127 ms  159.106 ms
          11  acb.netgate.com (208.123.73.78)  160.306 ms  160.271 ms  160.214 ms
          

          —
          CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
          Help Ukraine to resist, save civilians people’s lives !
          (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Use: https://files00.netgate.com/packages/ The master branch there is 2.6.

            I'm not seeing any slowness with 2.6 snapshots here though.

            Steve

            Sergei_ShablovskyS 1 Reply Last reply Reply Quote 1
            • Sergei_ShablovskyS Offline
              Sergei_Shablovsky @stephenw10
              last edited by Sergei_Shablovsky

              @stephenw10 said in VERY slow System Update:

              Use: https://files00.netgate.com/packages/ The master branch there is 2.6.

              I'm not seeing any slowness with 2.6 snapshots here though.

              Steve

              Thank You for answering.

              TRACEROUTE - ICMP - files00.netgate.com w/ name resolve

              1  isp.net (AAA.BBB.CCC.DDD)  0.512 ms  0.531 ms  0.474 ms
               2  isp.ip.twelve99-cust.net (AAA.BBB.CCC.DDD)  13.723 ms  13.682 ms  13.987 ms
               3  bpt-b2-link.ip.twelve99.net (80.239.128.61)  22.058 ms  21.952 ms  21.846 ms
               4  win-bb3-link.ip.twelve99.net (62.115.119.38)  130.719 ms  130.862 ms  130.449 ms
               5  ffm-bb1-link.ip.twelve99.net (62.115.137.202)  130.181 ms  130.281 ms  130.278 ms
               6  * prs-bb1-link.ip.twelve99.net (62.115.123.13)  127.522 ms *
               7  ldn-bb1-link.ip.twelve99.net (62.115.135.24)  54.606 ms  54.434 ms  54.787 ms
               8  nyk-bb2-link.ip.twelve99.net (62.115.113.20)  130.036 ms  130.075 ms  130.027 ms
               9  nyk-b3-link.ip.twelve99.net (62.115.139.151)  128.414 ms  128.288 ms  128.258 ms
              10  nyi-ic345091-nyk-b3.ip.twelve99-cust.net (62.115.175.141)  124.150 ms  124.082 ms  123.097 ms
              11  64.147.115.3 (64.147.115.3)  140.721 ms  140.689 ms  140.703 ms
              12  cs80.cs99new.v.ewr.nyinternet.net (96.47.77.214)  140.709 ms  140.643 ms  140.665 ms
              13  162.208.119.41 (162.208.119.41)  128.929 ms  128.651 ms  128.609 ms
              

              TRACEROUTE - UDP - files00.netgate.com w/name resolve

              1  * * *
               2  ISP.ip.twelve99-cust.net (AAA.BBB.CCC.DDD)  14.551 ms  14.348 ms  14.066 ms
               3  bpt-b2-link.ip.twelve99.net (80.239.128.61)  23.828 ms  23.872 ms  23.852 ms
               4  win-bb3-link.ip.twelve99.net (62.115.119.38)  129.599 ms  130.403 ms  132.482 ms
               5  ffm-bb1-link.ip.twelve99.net (62.115.137.202)  132.099 ms  130.269 ms  129.537 ms
               6  * prs-bb1-link.ip.twelve99.net (62.115.123.13)  127.047 ms *
               7  ldn-bb1-link.ip.twelve99.net (62.115.135.24)  56.178 ms  53.879 ms  54.535 ms
               8  nyk-bb2-link.ip.twelve99.net (62.115.113.20)  132.087 ms  132.434 ms  132.604 ms
               9  nyk-b3-link.ip.twelve99.net (62.115.139.151)  130.013 ms  127.570 ms  128.564 ms
              10  nyi-ic345091-nyk-b3.ip.twelve99-cust.net (62.115.175.141)  124.704 ms  124.851 ms  124.232 ms
              11  64.147.115.3 (64.147.115.3)  139.984 ms  141.058 ms  139.911 ms
              12  cs80.cs99new.v.ewr.nyinternet.net (96.47.77.214)  143.101 ms  142.207 ms  142.255 ms
              13  * * *
              14  * * *
              15  * * *
              16  * * *
              17  * * *
              18  * * *
              

              Hmmm ... Please give me suggestion how to locate the problem?

              —
              CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
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              (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                What happens if you just try to fetch a file from there?:

                [2.6.0-DEVELOPMENT][admin@26dev.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211005.0100.pkg
                /dev/null                                               86 MB 5648 kBps    16s
                

                Steve

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                • Sergei_ShablovskyS Offline
                  Sergei_Shablovsky @stephenw10
                  last edited by Sergei_Shablovsky

                  @stephenw10 said in VERY slow System Update:

                  What happens if you just try to fetch a file from there?:

                  [2.6.0-DEVELOPMENT][admin@26dev.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211005.0100.pkg
                  /dev/null                                               86 MB 5648 kBps    16s
                  

                  Steve

                  fetch: https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211005.0100.pkg: Not Found
                  /dev/null                                                0  B    0  Bps    00s
                  fetch: 86: No such file or directory
                  

                  —
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                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    Those files change every time there's a new build so you need to use one that currently exists.

                    [22.01-DEVELOPMENT][root@2100-2.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211007.1158.pkg
                    /dev/null                                               86 MB 6686 kBps    13s
                    
                    Sergei_ShablovskyS 1 Reply Last reply Reply Quote 1
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Do you have IPv6 on that system?

                      I think I may have just hit this on a system that does. Can you test disabling IPv6 if so?

                      Steve

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                      • Sergei_ShablovskyS Offline
                        Sergei_Shablovsky @stephenw10
                        last edited by

                        @stephenw10 said in VERY slow System Update:

                        Those files change every time there's a new build so you need to use one that currently exists.

                        [22.01-DEVELOPMENT][root@2100-2.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211007.1158.pkg
                        /dev/null                                               86 MB 6686 kBps    13s
                        
                        [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211007.1158.pkg
                        /dev/null                                       0% of   86 MB 7368  Bps 03h24m
                        

                        —
                        CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                        Help Ukraine to resist, save civilians people’s lives !
                        (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                        • Sergei_ShablovskyS Offline
                          Sergei_Shablovsky @stephenw10
                          last edited by Sergei_Shablovsky

                          @stephenw10 said in VERY slow System Update:

                          Do you have IPv6 on that system?

                          I think I may have just hit this on a system that does. Can you test disabling IPv6 if so?

                          Steve

                          In System / Advanced / Networking ?

                          Yes, I try to turn OFF all about IPv6. Even restart, but nothing changed, still SLOWWW

                          P.S. In the location where this pfSense installed most of ISP unable to routing IPv6, clearly say "99,9% of ISPs in this area IPv4 only"

                          —
                          CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                          Help Ukraine to resist, save civilians people’s lives !
                          (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                          • stephenw10S Offline
                            stephenw10 Netgate Administrator
                            last edited by

                            Mmm, not that then. It would fail to get that file with fetch too. I assume that firewall doesn't actually have IPv6 connectivity at all?

                            What happens if you run pkg-static -d up-date ?
                            It complete that in a few seconds. Does it stall anywhere?

                            Steve

                            Sergei_ShablovskyS 2 Replies Last reply Reply Quote 1
                            • Sergei_ShablovskyS Offline
                              Sergei_Shablovsky @stephenw10
                              last edited by

                              @stephenw10 said in VERY slow System Update:

                              Mmm, not that then. It would fail to get that file with fetch too. I assume that firewall doesn't actually have IPv6 connectivity at all?

                              What happens if you run pkg-static -d up-date ?

                              pkg-static -d update

                              [2.6.0-DEVELOPMENT][gamma-fw-dev.local.lan]/root: pkg-static -d update
                              DBG(1)[52270]> pkg initialized
                              Updating pfSense-core repository catalogue...
                              DBG(1)[52270]> PkgRepo: verifying update for pfSense-core
                              DBG(1)[52270]> Pkgrepo, begin update of '/root/var/db/pkg/repo-pfSense-core.sqlite'
                              DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/meta.conf
                              DBG(1)[52270]> opening libfetch fetcher
                              DBG(1)[52270]> Fetch > libfetch: connecting
                              DBG(1)[52270]> Fetch: fetching from: https://files00.netgate.com/packages/pfSense_master_amd64-core/meta.conf with opts "i"
                              DBG(1)[52270]> Fetch: fetcher chosen: https
                              DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/packagesite.pkg
                              DBG(1)[52270]> opening libfetch fetcher
                              DBG(1)[52270]> Fetch > libfetch: connecting
                              DBG(1)[52270]> Fetch: fetching from: https://files00.netgate.com/packages/pfSense_master_amd64-core/packagesite.pkg with opts "i"
                              DBG(1)[52270]> Fetch: fetcher chosen: https
                              DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/packagesite.txz
                              DBG(1)[52270]> opening libfetch fetcher
                              DBG(1)[52270]> Fetch > libfetch: connecting
                              DBG(1)[52270]> Fetch: fetching from: https://files00.netgate.com/packages/pfSense_master_amd64-core/packagesite.txz with opts "i"
                              DBG(1)[52270]> Fetch: fetcher chosen: https
                              pfSense-core repository is up to date.
                              Updating pfSense repository catalogue...
                              DBG(1)[52270]> PkgRepo: verifying update for pfSense
                              DBG(1)[52270]> Pkgrepo, begin update of '/root/var/db/pkg/repo-pfSense.sqlite'
                              DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/meta.conf
                              DBG(1)[52270]> opening libfetch fetcher
                              DBG(1)[52270]> Fetch > libfetch: connecting
                              DBG(1)[52270]> Fetch: fetching from: https://files01.netgate.com/packages/pfSense_master_amd64-pfSense_devel/meta.conf with opts "i"
                              DBG(1)[52270]> Fetch: fetcher chosen: https
                              DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.pkg
                              DBG(1)[52270]> opening libfetch fetcher
                              DBG(1)[52270]> Fetch > libfetch: connecting
                              DBG(1)[52270]> Fetch: fetching from: https://files01.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.pkg with opts "i"
                              DBG(1)[52270]> Fetch: fetcher chosen: https
                              DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.txz
                              DBG(1)[52270]> opening libfetch fetcher
                              DBG(1)[52270]> Fetch > libfetch: connecting
                              DBG(1)[52270]> Fetch: fetching from: https://files01.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.txz with opts "i"
                              DBG(1)[52270]> Fetch: fetcher chosen: https
                              pfSense repository is up to date.
                              All repositories are up to date.
                              

                              It complete that in a few seconds. Does it stall anywhere?

                              No stall.
                              But no few sec
                              approx 12sec to complete

                              Thank You for help.

                              —
                              CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
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                              (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                              • Sergei_ShablovskyS Offline
                                Sergei_Shablovsky @stephenw10
                                last edited by Sergei_Shablovsky

                                @stephenw10

                                iperf3 from the pfSense itself also good
                                (it was downloading some updates from office lan, so 67-75 Mbits/sec is ok in this case)

                                [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: iperf3 -c iperf.scottlinux.com
                                Connecting to host iperf.scottlinux.com, port 5201
                                [  5] local AAA.BBB.CCC.DDD port 17173 connected to 45.33.39.39 port 5201
                                [ ID] Interval           Transfer     Bitrate         Retr  Cwnd
                                [  5]   0.00-1.00   sec   348 KBytes  2.85 Mbits/sec    0    122 KBytes
                                [  5]   1.00-2.00   sec  4.75 MBytes  39.9 Mbits/sec    0   3.00 MBytes
                                [  5]   2.00-3.00   sec  8.46 MBytes  71.0 Mbits/sec    0   3.00 MBytes
                                [  5]   3.00-4.00   sec  8.59 MBytes  72.1 Mbits/sec    0   3.00 MBytes
                                [  5]   4.00-5.00   sec  8.51 MBytes  71.4 Mbits/sec    0   3.00 MBytes
                                [  5]   5.00-6.00   sec  8.29 MBytes  69.5 Mbits/sec    0   3.00 MBytes
                                [  5]   6.00-7.00   sec  8.33 MBytes  69.9 Mbits/sec    0   3.00 MBytes
                                [  5]   7.00-8.00   sec  8.42 MBytes  70.7 Mbits/sec    0   3.00 MBytes
                                [  5]   8.00-9.00   sec  8.59 MBytes  72.1 Mbits/sec    0   3.00 MBytes
                                [  5]   9.00-10.00  sec  8.24 MBytes  69.1 Mbits/sec    0   3.00 MBytes
                                - - - - - - - - - - - - - - - - - - - - - - - - -
                                [ ID] Interval           Transfer     Bitrate         Retr
                                [  5]   0.00-10.00  sec  72.5 MBytes  60.8 Mbits/sec    0             sender
                                [  5]   0.00-10.20  sec  72.5 MBytes  59.7 Mbits/sec                  receiver
                                
                                iperf Done.
                                

                                —
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                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  So, to confirm, you do not have a routable IPv6 IP on that firewall?

                                  Just to be sure try running:

                                  fetch -4 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                                  

                                  Compare that with:

                                  fetch -6 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                                  

                                  The issue I hit yesterday was a local setting I had forgotten about. 🙄
                                  As far as I know there are no issues with the repo.

                                  Steve

                                  Sergei_ShablovskyS 2 Replies Last reply Reply Quote 1
                                  • Sergei_ShablovskyS Offline
                                    Sergei_Shablovsky @stephenw10
                                    last edited by

                                    @stephenw10 said in VERY slow System Update:

                                    So, to confirm, you do not have a routable IPv6 IP on that firewall?

                                    Just to be sure try running:

                                    fetch -4 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                                    
                                    [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: fetch -4 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                                    /dev/null                                       0% of   86 MB 6851  Bps 03h35m
                                    

                                    Compare that with:

                                    fetch -6 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                                    

                                    The issue I hit yesterday was a local setting I had forgotten about. 🙄
                                    As far as I know there are no issues with the repo.

                                    [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: fetch -6 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                                    fetch: https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg: No route to host
                                    

                                    —
                                    CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                    Help Ukraine to resist, save civilians people’s lives !
                                    (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                    • Sergei_ShablovskyS Offline
                                      Sergei_Shablovsky @stephenw10
                                      last edited by

                                      @stephenw10 said in VERY slow System Update:

                                      The issue I hit yesterday was a local setting I had forgotten about. 🙄
                                      As far as I know there are no issues with the repo.

                                      More that sure the repo are OK

                                      —
                                      CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                      Help Ukraine to resist, save civilians people’s lives !
                                      (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                      • stephenw10S Offline
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, so something specifically to that host from where you are.

                                        MTU problem?

                                        You see the same in files00 and files01?

                                        Sergei_ShablovskyS 2 Replies Last reply Reply Quote 0
                                        • Sergei_ShablovskyS Offline
                                          Sergei_Shablovsky @stephenw10
                                          last edited by

                                          @stephenw10 said in VERY slow System Update:

                                          Hmm, so something specifically to that host from where you are.

                                          MTU problem?

                                          I do not make any modification in NIC settings.

                                          You see the same in files00 and files01?

                                          Yes, the same

                                          —
                                          CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                          Help Ukraine to resist, save civilians people’s lives !
                                          (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                          • stephenw10S Offline
                                            stephenw10 Netgate Administrator @Sergei_Shablovsky
                                            last edited by

                                            @sergei_shablovsky said in VERY slow System Update:

                                            I do not make any modification in NIC settings.

                                            That doesn't mean something didn't change in the route though.

                                            What do you see in a packet capture of the traffic? A lot of fragmentation perhaps?

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