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    VERY slow System Update

    Scheduled Pinned Locked Moved General pfSense Questions
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    • Sergei_ShablovskyS Offline
      Sergei_Shablovsky @SteveITS
      last edited by Sergei_Shablovsky

      @steveits How to trace to pfSense servers with updates? (if they have own standalone or AWS-based)

      Do You know IP's or FQDN ?

      P.S. Examples with NetGate config auto-backup servers acb.netgate.com

      PING acb.netgate.com (208.123.73.78): 56 data bytes
      64 bytes from 208.123.73.78: icmp_seq=0 ttl=49 time=160.389 ms
      64 bytes from 208.123.73.78: icmp_seq=1 ttl=49 time=160.319 ms
      64 bytes from 208.123.73.78: icmp_seq=2 ttl=49 time=160.464 ms
      
      --- acb.netgate.com ping statistics ---
      3 packets transmitted, 3 packets received, 0.0% packet loss
      round-trip min/avg/max/stddev = 160.319/160.390/160.464/0.059 ms
      

      TRACEROUTE acb.netgate.com w/ Reverse Address Lookup

      1  isp.net (AAA.BBB.CCC.DDD)  0.507 ms  0.490 ms  0.500 ms (our local ISP)
      2  isp.ip.twelve99-cust.net (80.239.128.62)  13.979 ms  13.748 ms  13.718 ms (first hop for ISP in this trace)
      3  bpt-b2-link.ip.twelve99.net (80.239.128.61)  21.163 ms  21.094 ms  21.093 ms
      4  bpt-b3-link.ip.twelve99.net (62.115.134.132)  21.421 ms  21.571 ms  21.497 ms
      5  ae13.edge2.Miami1.Level3.net (4.68.62.149)  20.993 ms  21.562 ms  21.120 ms
      6  * * ae-2-3601.ear5.Dallas1.Level3.net (4.69.216.153)  153.938 ms
      7  ZAYO-BANDWI.ear5.Dallas1.Level3.net (4.14.49.2)  194.289 ms  159.928 ms  159.913 ms
      8  ae0.aus01-mls-dc-core-a.infr.zcolo.com (64.20.229.158)  166.024 ms  158.114 ms  158.131 ms
      9  net66-219-34-194.static-customer.corenap.com (66.219.34.194)  158.056 ms  158.058 ms  158.044 ms
      10  fw1-zcolo.netgate.com (208.123.73.4)  159.163 ms  159.127 ms  159.106 ms
      11  acb.netgate.com (208.123.73.78)  160.306 ms  160.271 ms  160.214 ms
      

      —
      CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
      Help Ukraine to resist, save civilians people’s lives !
      (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        Use: https://files00.netgate.com/packages/ The master branch there is 2.6.

        I'm not seeing any slowness with 2.6 snapshots here though.

        Steve

        Sergei_ShablovskyS 1 Reply Last reply Reply Quote 1
        • Sergei_ShablovskyS Offline
          Sergei_Shablovsky @stephenw10
          last edited by Sergei_Shablovsky

          @stephenw10 said in VERY slow System Update:

          Use: https://files00.netgate.com/packages/ The master branch there is 2.6.

          I'm not seeing any slowness with 2.6 snapshots here though.

          Steve

          Thank You for answering.

          TRACEROUTE - ICMP - files00.netgate.com w/ name resolve

          1  isp.net (AAA.BBB.CCC.DDD)  0.512 ms  0.531 ms  0.474 ms
           2  isp.ip.twelve99-cust.net (AAA.BBB.CCC.DDD)  13.723 ms  13.682 ms  13.987 ms
           3  bpt-b2-link.ip.twelve99.net (80.239.128.61)  22.058 ms  21.952 ms  21.846 ms
           4  win-bb3-link.ip.twelve99.net (62.115.119.38)  130.719 ms  130.862 ms  130.449 ms
           5  ffm-bb1-link.ip.twelve99.net (62.115.137.202)  130.181 ms  130.281 ms  130.278 ms
           6  * prs-bb1-link.ip.twelve99.net (62.115.123.13)  127.522 ms *
           7  ldn-bb1-link.ip.twelve99.net (62.115.135.24)  54.606 ms  54.434 ms  54.787 ms
           8  nyk-bb2-link.ip.twelve99.net (62.115.113.20)  130.036 ms  130.075 ms  130.027 ms
           9  nyk-b3-link.ip.twelve99.net (62.115.139.151)  128.414 ms  128.288 ms  128.258 ms
          10  nyi-ic345091-nyk-b3.ip.twelve99-cust.net (62.115.175.141)  124.150 ms  124.082 ms  123.097 ms
          11  64.147.115.3 (64.147.115.3)  140.721 ms  140.689 ms  140.703 ms
          12  cs80.cs99new.v.ewr.nyinternet.net (96.47.77.214)  140.709 ms  140.643 ms  140.665 ms
          13  162.208.119.41 (162.208.119.41)  128.929 ms  128.651 ms  128.609 ms
          

          TRACEROUTE - UDP - files00.netgate.com w/name resolve

          1  * * *
           2  ISP.ip.twelve99-cust.net (AAA.BBB.CCC.DDD)  14.551 ms  14.348 ms  14.066 ms
           3  bpt-b2-link.ip.twelve99.net (80.239.128.61)  23.828 ms  23.872 ms  23.852 ms
           4  win-bb3-link.ip.twelve99.net (62.115.119.38)  129.599 ms  130.403 ms  132.482 ms
           5  ffm-bb1-link.ip.twelve99.net (62.115.137.202)  132.099 ms  130.269 ms  129.537 ms
           6  * prs-bb1-link.ip.twelve99.net (62.115.123.13)  127.047 ms *
           7  ldn-bb1-link.ip.twelve99.net (62.115.135.24)  56.178 ms  53.879 ms  54.535 ms
           8  nyk-bb2-link.ip.twelve99.net (62.115.113.20)  132.087 ms  132.434 ms  132.604 ms
           9  nyk-b3-link.ip.twelve99.net (62.115.139.151)  130.013 ms  127.570 ms  128.564 ms
          10  nyi-ic345091-nyk-b3.ip.twelve99-cust.net (62.115.175.141)  124.704 ms  124.851 ms  124.232 ms
          11  64.147.115.3 (64.147.115.3)  139.984 ms  141.058 ms  139.911 ms
          12  cs80.cs99new.v.ewr.nyinternet.net (96.47.77.214)  143.101 ms  142.207 ms  142.255 ms
          13  * * *
          14  * * *
          15  * * *
          16  * * *
          17  * * *
          18  * * *
          

          Hmmm ... Please give me suggestion how to locate the problem?

          —
          CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            What happens if you just try to fetch a file from there?:

            [2.6.0-DEVELOPMENT][admin@26dev.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211005.0100.pkg
            /dev/null                                               86 MB 5648 kBps    16s
            

            Steve

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            • Sergei_ShablovskyS Offline
              Sergei_Shablovsky @stephenw10
              last edited by Sergei_Shablovsky

              @stephenw10 said in VERY slow System Update:

              What happens if you just try to fetch a file from there?:

              [2.6.0-DEVELOPMENT][admin@26dev.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211005.0100.pkg
              /dev/null                                               86 MB 5648 kBps    16s
              

              Steve

              fetch: https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211005.0100.pkg: Not Found
              /dev/null                                                0  B    0  Bps    00s
              fetch: 86: No such file or directory
              

              —
              CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
              Help Ukraine to resist, save civilians people’s lives !
              (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                Those files change every time there's a new build so you need to use one that currently exists.

                [22.01-DEVELOPMENT][root@2100-2.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211007.1158.pkg
                /dev/null                                               86 MB 6686 kBps    13s
                
                Sergei_ShablovskyS 1 Reply Last reply Reply Quote 1
                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Do you have IPv6 on that system?

                  I think I may have just hit this on a system that does. Can you test disabling IPv6 if so?

                  Steve

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                  • Sergei_ShablovskyS Offline
                    Sergei_Shablovsky @stephenw10
                    last edited by

                    @stephenw10 said in VERY slow System Update:

                    Those files change every time there's a new build so you need to use one that currently exists.

                    [22.01-DEVELOPMENT][root@2100-2.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211007.1158.pkg
                    /dev/null                                               86 MB 6686 kBps    13s
                    
                    [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211007.1158.pkg
                    /dev/null                                       0% of   86 MB 7368  Bps 03h24m
                    

                    —
                    CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                    Help Ukraine to resist, save civilians people’s lives !
                    (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                    • Sergei_ShablovskyS Offline
                      Sergei_Shablovsky @stephenw10
                      last edited by Sergei_Shablovsky

                      @stephenw10 said in VERY slow System Update:

                      Do you have IPv6 on that system?

                      I think I may have just hit this on a system that does. Can you test disabling IPv6 if so?

                      Steve

                      In System / Advanced / Networking ?

                      Yes, I try to turn OFF all about IPv6. Even restart, but nothing changed, still SLOWWW

                      P.S. In the location where this pfSense installed most of ISP unable to routing IPv6, clearly say "99,9% of ISPs in this area IPv4 only"

                      —
                      CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                      Help Ukraine to resist, save civilians people’s lives !
                      (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Mmm, not that then. It would fail to get that file with fetch too. I assume that firewall doesn't actually have IPv6 connectivity at all?

                        What happens if you run pkg-static -d up-date ?
                        It complete that in a few seconds. Does it stall anywhere?

                        Steve

                        Sergei_ShablovskyS 2 Replies Last reply Reply Quote 1
                        • Sergei_ShablovskyS Offline
                          Sergei_Shablovsky @stephenw10
                          last edited by

                          @stephenw10 said in VERY slow System Update:

                          Mmm, not that then. It would fail to get that file with fetch too. I assume that firewall doesn't actually have IPv6 connectivity at all?

                          What happens if you run pkg-static -d up-date ?

                          pkg-static -d update

                          [2.6.0-DEVELOPMENT][gamma-fw-dev.local.lan]/root: pkg-static -d update
                          DBG(1)[52270]> pkg initialized
                          Updating pfSense-core repository catalogue...
                          DBG(1)[52270]> PkgRepo: verifying update for pfSense-core
                          DBG(1)[52270]> Pkgrepo, begin update of '/root/var/db/pkg/repo-pfSense-core.sqlite'
                          DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/meta.conf
                          DBG(1)[52270]> opening libfetch fetcher
                          DBG(1)[52270]> Fetch > libfetch: connecting
                          DBG(1)[52270]> Fetch: fetching from: https://files00.netgate.com/packages/pfSense_master_amd64-core/meta.conf with opts "i"
                          DBG(1)[52270]> Fetch: fetcher chosen: https
                          DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/packagesite.pkg
                          DBG(1)[52270]> opening libfetch fetcher
                          DBG(1)[52270]> Fetch > libfetch: connecting
                          DBG(1)[52270]> Fetch: fetching from: https://files00.netgate.com/packages/pfSense_master_amd64-core/packagesite.pkg with opts "i"
                          DBG(1)[52270]> Fetch: fetcher chosen: https
                          DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/packagesite.txz
                          DBG(1)[52270]> opening libfetch fetcher
                          DBG(1)[52270]> Fetch > libfetch: connecting
                          DBG(1)[52270]> Fetch: fetching from: https://files00.netgate.com/packages/pfSense_master_amd64-core/packagesite.txz with opts "i"
                          DBG(1)[52270]> Fetch: fetcher chosen: https
                          pfSense-core repository is up to date.
                          Updating pfSense repository catalogue...
                          DBG(1)[52270]> PkgRepo: verifying update for pfSense
                          DBG(1)[52270]> Pkgrepo, begin update of '/root/var/db/pkg/repo-pfSense.sqlite'
                          DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/meta.conf
                          DBG(1)[52270]> opening libfetch fetcher
                          DBG(1)[52270]> Fetch > libfetch: connecting
                          DBG(1)[52270]> Fetch: fetching from: https://files01.netgate.com/packages/pfSense_master_amd64-pfSense_devel/meta.conf with opts "i"
                          DBG(1)[52270]> Fetch: fetcher chosen: https
                          DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.pkg
                          DBG(1)[52270]> opening libfetch fetcher
                          DBG(1)[52270]> Fetch > libfetch: connecting
                          DBG(1)[52270]> Fetch: fetching from: https://files01.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.pkg with opts "i"
                          DBG(1)[52270]> Fetch: fetcher chosen: https
                          DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.txz
                          DBG(1)[52270]> opening libfetch fetcher
                          DBG(1)[52270]> Fetch > libfetch: connecting
                          DBG(1)[52270]> Fetch: fetching from: https://files01.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.txz with opts "i"
                          DBG(1)[52270]> Fetch: fetcher chosen: https
                          pfSense repository is up to date.
                          All repositories are up to date.
                          

                          It complete that in a few seconds. Does it stall anywhere?

                          No stall.
                          But no few sec
                          approx 12sec to complete

                          Thank You for help.

                          —
                          CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                          Help Ukraine to resist, save civilians people’s lives !
                          (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                          • Sergei_ShablovskyS Offline
                            Sergei_Shablovsky @stephenw10
                            last edited by Sergei_Shablovsky

                            @stephenw10

                            iperf3 from the pfSense itself also good
                            (it was downloading some updates from office lan, so 67-75 Mbits/sec is ok in this case)

                            [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: iperf3 -c iperf.scottlinux.com
                            Connecting to host iperf.scottlinux.com, port 5201
                            [  5] local AAA.BBB.CCC.DDD port 17173 connected to 45.33.39.39 port 5201
                            [ ID] Interval           Transfer     Bitrate         Retr  Cwnd
                            [  5]   0.00-1.00   sec   348 KBytes  2.85 Mbits/sec    0    122 KBytes
                            [  5]   1.00-2.00   sec  4.75 MBytes  39.9 Mbits/sec    0   3.00 MBytes
                            [  5]   2.00-3.00   sec  8.46 MBytes  71.0 Mbits/sec    0   3.00 MBytes
                            [  5]   3.00-4.00   sec  8.59 MBytes  72.1 Mbits/sec    0   3.00 MBytes
                            [  5]   4.00-5.00   sec  8.51 MBytes  71.4 Mbits/sec    0   3.00 MBytes
                            [  5]   5.00-6.00   sec  8.29 MBytes  69.5 Mbits/sec    0   3.00 MBytes
                            [  5]   6.00-7.00   sec  8.33 MBytes  69.9 Mbits/sec    0   3.00 MBytes
                            [  5]   7.00-8.00   sec  8.42 MBytes  70.7 Mbits/sec    0   3.00 MBytes
                            [  5]   8.00-9.00   sec  8.59 MBytes  72.1 Mbits/sec    0   3.00 MBytes
                            [  5]   9.00-10.00  sec  8.24 MBytes  69.1 Mbits/sec    0   3.00 MBytes
                            - - - - - - - - - - - - - - - - - - - - - - - - -
                            [ ID] Interval           Transfer     Bitrate         Retr
                            [  5]   0.00-10.00  sec  72.5 MBytes  60.8 Mbits/sec    0             sender
                            [  5]   0.00-10.20  sec  72.5 MBytes  59.7 Mbits/sec                  receiver
                            
                            iperf Done.
                            

                            —
                            CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
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                            (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              So, to confirm, you do not have a routable IPv6 IP on that firewall?

                              Just to be sure try running:

                              fetch -4 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                              

                              Compare that with:

                              fetch -6 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                              

                              The issue I hit yesterday was a local setting I had forgotten about. 🙄
                              As far as I know there are no issues with the repo.

                              Steve

                              Sergei_ShablovskyS 2 Replies Last reply Reply Quote 1
                              • Sergei_ShablovskyS Offline
                                Sergei_Shablovsky @stephenw10
                                last edited by

                                @stephenw10 said in VERY slow System Update:

                                So, to confirm, you do not have a routable IPv6 IP on that firewall?

                                Just to be sure try running:

                                fetch -4 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                                
                                [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: fetch -4 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                                /dev/null                                       0% of   86 MB 6851  Bps 03h35m
                                

                                Compare that with:

                                fetch -6 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                                

                                The issue I hit yesterday was a local setting I had forgotten about. 🙄
                                As far as I know there are no issues with the repo.

                                [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: fetch -6 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                                fetch: https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg: No route to host
                                

                                —
                                CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                Help Ukraine to resist, save civilians people’s lives !
                                (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                • Sergei_ShablovskyS Offline
                                  Sergei_Shablovsky @stephenw10
                                  last edited by

                                  @stephenw10 said in VERY slow System Update:

                                  The issue I hit yesterday was a local setting I had forgotten about. 🙄
                                  As far as I know there are no issues with the repo.

                                  More that sure the repo are OK

                                  —
                                  CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                  Help Ukraine to resist, save civilians people’s lives !
                                  (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                  • stephenw10S Offline
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, so something specifically to that host from where you are.

                                    MTU problem?

                                    You see the same in files00 and files01?

                                    Sergei_ShablovskyS 2 Replies Last reply Reply Quote 0
                                    • Sergei_ShablovskyS Offline
                                      Sergei_Shablovsky @stephenw10
                                      last edited by

                                      @stephenw10 said in VERY slow System Update:

                                      Hmm, so something specifically to that host from where you are.

                                      MTU problem?

                                      I do not make any modification in NIC settings.

                                      You see the same in files00 and files01?

                                      Yes, the same

                                      —
                                      CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                      Help Ukraine to resist, save civilians people’s lives !
                                      (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                      • stephenw10S Offline
                                        stephenw10 Netgate Administrator @Sergei_Shablovsky
                                        last edited by

                                        @sergei_shablovsky said in VERY slow System Update:

                                        I do not make any modification in NIC settings.

                                        That doesn't mean something didn't change in the route though.

                                        What do you see in a packet capture of the traffic? A lot of fragmentation perhaps?

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                                        • Sergei_ShablovskyS Offline
                                          Sergei_Shablovsky @stephenw10
                                          last edited by

                                          @stephenw10 said in VERY slow System Update:

                                          Hmm, so something specifically to that host from where you are.

                                          To this pfSense we have 2 WAN with static IPs from local ISP.

                                          MTU problem?

                                          I was a little play with this: 1500, 1350 - not solving my problem.

                                          —
                                          CLOSE SKY FOR UKRAINE https://youtu.be/_tU1i8VAdCo !
                                          Help Ukraine to resist, save civilians people’s lives !
                                          (Take an active part in public protests, push on Your country’s politics, congressmans, mass media, leaders of opinion.)

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                                          • Sergei_ShablovskyS Offline
                                            Sergei_Shablovsky @stephenw10
                                            last edited by Sergei_Shablovsky

                                            @stephenw10 said in VERY slow System Update:

                                            @sergei_shablovsky said in VERY slow System Update:

                                            I do not make any modification in NIC settings.

                                            That doesn't mean something didn't change in the route though.

                                            What do you see in a packet capture of the traffic? A lot of fragmentation perhaps?

                                            But if fragmentation or something miss-working on a TCP level, iperf also could be affected. But iperf working as many days before - the same measurement.

                                            Please point me with sample what You mean about “measuring level of fragmentation by packet capturing”.

                                            Thank You for help. This issue slowly make me sad...

                                            —
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                                            Help Ukraine to resist, save civilians people’s lives !
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