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    VERY slow System Update

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      What happens if you just try to fetch a file from there?:

      [2.6.0-DEVELOPMENT][admin@26dev.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211005.0100.pkg
      /dev/null                                               86 MB 5648 kBps    16s
      

      Steve

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      • Sergei_ShablovskyS Offline
        Sergei_Shablovsky @stephenw10
        last edited by Sergei_Shablovsky

        @stephenw10 said in VERY slow System Update:

        What happens if you just try to fetch a file from there?:

        [2.6.0-DEVELOPMENT][admin@26dev.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211005.0100.pkg
        /dev/null                                               86 MB 5648 kBps    16s
        

        Steve

        fetch: https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211005.0100.pkg: Not Found
        /dev/null                                                0  B    0  Bps    00s
        fetch: 86: No such file or directory
        

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          Those files change every time there's a new build so you need to use one that currently exists.

          [22.01-DEVELOPMENT][root@2100-2.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211007.1158.pkg
          /dev/null                                               86 MB 6686 kBps    13s
          
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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Do you have IPv6 on that system?

            I think I may have just hit this on a system that does. Can you test disabling IPv6 if so?

            Steve

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            • Sergei_ShablovskyS Offline
              Sergei_Shablovsky @stephenw10
              last edited by

              @stephenw10 said in VERY slow System Update:

              Those files change every time there's a new build so you need to use one that currently exists.

              [22.01-DEVELOPMENT][root@2100-2.stevew.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211007.1158.pkg
              /dev/null                                               86 MB 6686 kBps    13s
              
              [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: fetch -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211007.1158.pkg
              /dev/null                                       0% of   86 MB 7368  Bps 03h24m
              

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              • Sergei_ShablovskyS Offline
                Sergei_Shablovsky @stephenw10
                last edited by Sergei_Shablovsky

                @stephenw10 said in VERY slow System Update:

                Do you have IPv6 on that system?

                I think I may have just hit this on a system that does. Can you test disabling IPv6 if so?

                Steve

                In System / Advanced / Networking ?

                Yes, I try to turn OFF all about IPv6. Even restart, but nothing changed, still SLOWWW

                P.S. In the location where this pfSense installed most of ISP unable to routing IPv6, clearly say "99,9% of ISPs in this area IPv4 only"

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Mmm, not that then. It would fail to get that file with fetch too. I assume that firewall doesn't actually have IPv6 connectivity at all?

                  What happens if you run pkg-static -d up-date ?
                  It complete that in a few seconds. Does it stall anywhere?

                  Steve

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                  • Sergei_ShablovskyS Offline
                    Sergei_Shablovsky @stephenw10
                    last edited by

                    @stephenw10 said in VERY slow System Update:

                    Mmm, not that then. It would fail to get that file with fetch too. I assume that firewall doesn't actually have IPv6 connectivity at all?

                    What happens if you run pkg-static -d up-date ?

                    pkg-static -d update

                    [2.6.0-DEVELOPMENT][gamma-fw-dev.local.lan]/root: pkg-static -d update
                    DBG(1)[52270]> pkg initialized
                    Updating pfSense-core repository catalogue...
                    DBG(1)[52270]> PkgRepo: verifying update for pfSense-core
                    DBG(1)[52270]> Pkgrepo, begin update of '/root/var/db/pkg/repo-pfSense-core.sqlite'
                    DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/meta.conf
                    DBG(1)[52270]> opening libfetch fetcher
                    DBG(1)[52270]> Fetch > libfetch: connecting
                    DBG(1)[52270]> Fetch: fetching from: https://files00.netgate.com/packages/pfSense_master_amd64-core/meta.conf with opts "i"
                    DBG(1)[52270]> Fetch: fetcher chosen: https
                    DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/packagesite.pkg
                    DBG(1)[52270]> opening libfetch fetcher
                    DBG(1)[52270]> Fetch > libfetch: connecting
                    DBG(1)[52270]> Fetch: fetching from: https://files00.netgate.com/packages/pfSense_master_amd64-core/packagesite.pkg with opts "i"
                    DBG(1)[52270]> Fetch: fetcher chosen: https
                    DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-core/packagesite.txz
                    DBG(1)[52270]> opening libfetch fetcher
                    DBG(1)[52270]> Fetch > libfetch: connecting
                    DBG(1)[52270]> Fetch: fetching from: https://files00.netgate.com/packages/pfSense_master_amd64-core/packagesite.txz with opts "i"
                    DBG(1)[52270]> Fetch: fetcher chosen: https
                    pfSense-core repository is up to date.
                    Updating pfSense repository catalogue...
                    DBG(1)[52270]> PkgRepo: verifying update for pfSense
                    DBG(1)[52270]> Pkgrepo, begin update of '/root/var/db/pkg/repo-pfSense.sqlite'
                    DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/meta.conf
                    DBG(1)[52270]> opening libfetch fetcher
                    DBG(1)[52270]> Fetch > libfetch: connecting
                    DBG(1)[52270]> Fetch: fetching from: https://files01.netgate.com/packages/pfSense_master_amd64-pfSense_devel/meta.conf with opts "i"
                    DBG(1)[52270]> Fetch: fetcher chosen: https
                    DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.pkg
                    DBG(1)[52270]> opening libfetch fetcher
                    DBG(1)[52270]> Fetch > libfetch: connecting
                    DBG(1)[52270]> Fetch: fetching from: https://files01.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.pkg with opts "i"
                    DBG(1)[52270]> Fetch: fetcher chosen: https
                    DBG(1)[52270]> Request to fetch pkg+https://packages-beta.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.txz
                    DBG(1)[52270]> opening libfetch fetcher
                    DBG(1)[52270]> Fetch > libfetch: connecting
                    DBG(1)[52270]> Fetch: fetching from: https://files01.netgate.com/packages/pfSense_master_amd64-pfSense_devel/packagesite.txz with opts "i"
                    DBG(1)[52270]> Fetch: fetcher chosen: https
                    pfSense repository is up to date.
                    All repositories are up to date.
                    

                    It complete that in a few seconds. Does it stall anywhere?

                    No stall.
                    But no few sec
                    approx 12sec to complete

                    Thank You for help.

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                    • Sergei_ShablovskyS Offline
                      Sergei_Shablovsky @stephenw10
                      last edited by Sergei_Shablovsky

                      @stephenw10

                      iperf3 from the pfSense itself also good
                      (it was downloading some updates from office lan, so 67-75 Mbits/sec is ok in this case)

                      [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: iperf3 -c iperf.scottlinux.com
                      Connecting to host iperf.scottlinux.com, port 5201
                      [  5] local AAA.BBB.CCC.DDD port 17173 connected to 45.33.39.39 port 5201
                      [ ID] Interval           Transfer     Bitrate         Retr  Cwnd
                      [  5]   0.00-1.00   sec   348 KBytes  2.85 Mbits/sec    0    122 KBytes
                      [  5]   1.00-2.00   sec  4.75 MBytes  39.9 Mbits/sec    0   3.00 MBytes
                      [  5]   2.00-3.00   sec  8.46 MBytes  71.0 Mbits/sec    0   3.00 MBytes
                      [  5]   3.00-4.00   sec  8.59 MBytes  72.1 Mbits/sec    0   3.00 MBytes
                      [  5]   4.00-5.00   sec  8.51 MBytes  71.4 Mbits/sec    0   3.00 MBytes
                      [  5]   5.00-6.00   sec  8.29 MBytes  69.5 Mbits/sec    0   3.00 MBytes
                      [  5]   6.00-7.00   sec  8.33 MBytes  69.9 Mbits/sec    0   3.00 MBytes
                      [  5]   7.00-8.00   sec  8.42 MBytes  70.7 Mbits/sec    0   3.00 MBytes
                      [  5]   8.00-9.00   sec  8.59 MBytes  72.1 Mbits/sec    0   3.00 MBytes
                      [  5]   9.00-10.00  sec  8.24 MBytes  69.1 Mbits/sec    0   3.00 MBytes
                      - - - - - - - - - - - - - - - - - - - - - - - - -
                      [ ID] Interval           Transfer     Bitrate         Retr
                      [  5]   0.00-10.00  sec  72.5 MBytes  60.8 Mbits/sec    0             sender
                      [  5]   0.00-10.20  sec  72.5 MBytes  59.7 Mbits/sec                  receiver
                      
                      iperf Done.
                      

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                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        So, to confirm, you do not have a routable IPv6 IP on that firewall?

                        Just to be sure try running:

                        fetch -4 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                        

                        Compare that with:

                        fetch -6 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                        

                        The issue I hit yesterday was a local setting I had forgotten about. 🙄
                        As far as I know there are no issues with the repo.

                        Steve

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                        • Sergei_ShablovskyS Offline
                          Sergei_Shablovsky @stephenw10
                          last edited by

                          @stephenw10 said in VERY slow System Update:

                          So, to confirm, you do not have a routable IPv6 IP on that firewall?

                          Just to be sure try running:

                          fetch -4 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                          
                          [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: fetch -4 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                          /dev/null                                       0% of   86 MB 6851  Bps 03h35m
                          

                          Compare that with:

                          fetch -6 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                          

                          The issue I hit yesterday was a local setting I had forgotten about. 🙄
                          As far as I know there are no issues with the repo.

                          [2.6.0-DEVELOPMENT][root@gamma-fw-dev.local.lan]/root: fetch -6 -o /dev/null https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg
                          fetch: https://files00.netgate.com/packages/pfSense_master_amd64-core/All/pfSense-kernel-debug-pfSense-2.6.0.a.20211008.0500.pkg: No route to host
                          

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                          • Sergei_ShablovskyS Offline
                            Sergei_Shablovsky @stephenw10
                            last edited by

                            @stephenw10 said in VERY slow System Update:

                            The issue I hit yesterday was a local setting I had forgotten about. 🙄
                            As far as I know there are no issues with the repo.

                            More that sure the repo are OK

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                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, so something specifically to that host from where you are.

                              MTU problem?

                              You see the same in files00 and files01?

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                              • Sergei_ShablovskyS Offline
                                Sergei_Shablovsky @stephenw10
                                last edited by

                                @stephenw10 said in VERY slow System Update:

                                Hmm, so something specifically to that host from where you are.

                                MTU problem?

                                I do not make any modification in NIC settings.

                                You see the same in files00 and files01?

                                Yes, the same

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                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator @Sergei_Shablovsky
                                  last edited by

                                  @sergei_shablovsky said in VERY slow System Update:

                                  I do not make any modification in NIC settings.

                                  That doesn't mean something didn't change in the route though.

                                  What do you see in a packet capture of the traffic? A lot of fragmentation perhaps?

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                                  • Sergei_ShablovskyS Offline
                                    Sergei_Shablovsky @stephenw10
                                    last edited by

                                    @stephenw10 said in VERY slow System Update:

                                    Hmm, so something specifically to that host from where you are.

                                    To this pfSense we have 2 WAN with static IPs from local ISP.

                                    MTU problem?

                                    I was a little play with this: 1500, 1350 - not solving my problem.

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                                    • Sergei_ShablovskyS Offline
                                      Sergei_Shablovsky @stephenw10
                                      last edited by Sergei_Shablovsky

                                      @stephenw10 said in VERY slow System Update:

                                      @sergei_shablovsky said in VERY slow System Update:

                                      I do not make any modification in NIC settings.

                                      That doesn't mean something didn't change in the route though.

                                      What do you see in a packet capture of the traffic? A lot of fragmentation perhaps?

                                      But if fragmentation or something miss-working on a TCP level, iperf also could be affected. But iperf working as many days before - the same measurement.

                                      Please point me with sample what You mean about “measuring level of fragmentation by packet capturing”.

                                      Thank You for help. This issue slowly make me sad...

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                                      • stephenw10S Offline
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Indeed iperf would also be affected if it was going over the same route but that's unlikely. We ca say whatever part of the route that is shared does not have a problem.

                                        Run a pcap for traffic to/from the update server. Look for fragmentation.

                                        Steve

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                                        • Sergei_ShablovskyS Offline
                                          Sergei_Shablovsky @stephenw10
                                          last edited by

                                          @stephenw10 said in VERY slow System Update:

                                          Indeed iperf would also be affected if it was going over the same route but that's unlikely. We ca say whatever part of the route that is shared does not have a problem.

                                          Run a pcap for traffic to/from the update server. Look for fragmentation.

                                          Thank You, Steve for suggestions!

                                          No fragmentation, checked at the first step.

                                          BTW, when doing “pkg upgrade” from command line on local console, after downloading first packet the output from pkg looks like stopped. No, system working and no freeze, all other LANs working...

                                          I even trying to “pkg unlock -a”, but this also no impact on situation...

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                                          • stephenw10S Offline
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            So it sends and then never receives a reply? And doesn't just timeout?

                                            That sounds more like something broken in the pkg system locally.

                                            Steve

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