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    Gateway monitor down

    Scheduled Pinned Locked Moved General pfSense Questions
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    • ?
      A Former User @kevindd992002
      last edited by

      @kevindd992002, you can post a screenshot of your dasboard.

      K 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Mmm, there are only two things I'm aware of that can produce behaviour like that in pfSense.

        1. Active traffic shaping.

        2. A bug in 21.05 that affected the SG-3100.

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        • K
          kevindd992002 @A Former User
          last edited by kevindd992002

          @silence said in Gateway monitor down:

          @kevindd992002, you can post a screenshot of your dasboard.

          Yes. Here you go:

          04c0019d-15e1-4cd7-bfc2-f6a881f37c91-image.png

          5cb1349d-3fe7-41a5-8afe-05ee4a017013-image.png

          3b52caf8-64c7-48bc-bc9b-5e91070ee6d6-image.png

          22e52b4d-0969-46c9-8d90-ee83a8bf9711-image.png

          4dcfd61a-79e6-42eb-8415-af5c429cb5d0-image.png

          5db2bea1-ce4f-479c-a0f6-dfe23ac4435e-image.png

          cfb2ebc9-a090-4dc8-9138-e8609267b35f-image.png

          H 1 Reply Last reply Reply Quote 0
          • K
            kevindd992002 @stephenw10
            last edited by

            @stephenw10 said in Gateway monitor down:

            Mmm, there are only two things I'm aware of that can produce behaviour like that in pfSense.

            1. Active traffic shaping.

            2. A bug in 21.05 that affected the SG-3100.

            I don't have traffic shaper enabled and I also don't have an SG-3100. Additionally, my pfsense box is not anywhere near "heavy load".

            stephenw10S 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator @kevindd992002
              last edited by

              @kevindd992002 said in Gateway monitor down:

              Additionally, my pfsense box is not anywhere near "heavy load".

              It showing 50% loaded there without passing any significant traffic. What do the monitoring graphs show for processor loading vs latency?

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              • K
                kevindd992002 @stephenw10
                last edited by

                @stephenw10 said in Gateway monitor down:

                @kevindd992002 said in Gateway monitor down:

                Additionally, my pfsense box is not anywhere near "heavy load".

                It showing 50% loaded there without passing any significant traffic. What do the monitoring graphs show for processor loading vs latency?

                You're right, I didn't notice that in the pictures above. When I checked again just now, it's hovering between 8~11% CPU usage. This is what I see for that graph:

                1e8e0638-9e58-40e0-9ec8-b98a842550d4-image.png

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                • K
                  kevindd992002
                  last edited by

                  Here's a better view:

                  91452513-66f4-4ea5-b989-202309230b43-image.png

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, well definitely more use when the latency goes up but that could be cause or effect.

                    This is the same system you used with the previous ISP where you didn't have an issue?

                    Same Coreboot version? I see you have updated it several times and there have been version that adversely effected throughput.

                    Steve

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                    • K
                      kevindd992002 @stephenw10
                      last edited by

                      @stephenw10 said in Gateway monitor down:

                      Hmm, well definitely more use when the latency goes up but that could be cause or effect.

                      This is the same system you used with the previous ISP where you didn't have an issue?

                      Same Coreboot version? I see you have updated it several times and there have been version that adversely effected throughput.

                      Steve

                      Right. Yes, the same system that I used with my previous ISP that didn't have an issue. And yes, same Coreboot version. In fact, I have another pfsense box (w/ the same Coreboot version) that's still on the previous ISP and no issue.

                      ping quality to 8.8.4.4 from "other" pfsense box:

                      d811bdb2-8a8f-4ff1-b892-674fe7d9eb80-image.png

                      A few hours ago from the affected pfsense box, the ping quality to 8.8.8.8 started coming back down to lower values but still a bit on the high side:

                      5209bda8-dc8e-4b7c-b8c0-3a274639dcd4-image.png

                      I can try updating to Coreboot to 14.5.0.1 and see if that helps.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        You could try. I have never used an APU2 so I have no reference there.

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                        • H
                          hda @kevindd992002
                          last edited by

                          @kevindd992002 why are you running the pcscd service ?
                          It may not be helping ...

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            That's a good point, you could certainly add the patch disables that.
                            But usually that causes excess memory use not CPU.

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                            • K
                              kevindd992002 @hda
                              last edited by

                              @hda said in Gateway monitor down:

                              @kevindd992002 why are you running the pcscd service ?
                              It may not be helping ...

                              I'm not running it intentionally. It is enabled by default since 2.5.0.

                              @stephenw10 said in Gateway monitor down:

                              That's a good point, you could certainly add the patch disables that.
                              But usually that causes excess memory use not CPU.

                              Thanks. I just added that system patch.

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                              • K
                                kevindd992002 @stephenw10
                                last edited by

                                @stephenw10 said in Gateway monitor down:

                                Mmm, there are only two things I'm aware of that can produce behaviour like that in pfSense.

                                1. Active traffic shaping.

                                2. A bug in 21.05 that affected the SG-3100.

                                Is there a system patch to this bug as well?

                                stephenw10S 1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator @kevindd992002
                                  last edited by

                                  It was fixed in 21.05.1. https://docs.netgate.com/pfsense/en/latest/releases/21-05-1.html

                                  It only affected multicore arm32 anyway. It would have been the same on your old ISP.

                                  Steve

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                                  • K
                                    kevindd992002 @stephenw10
                                    last edited by

                                    I see. Since my firewalls are really just for home use (not mission critical), can I just upgrade to the 2.6.x CE dev release to get all the latest updates? I know Christian McDonald is suggesting to do this.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Yes, I would do that. I have been running 2.6/22.01 on my primary router her for months now.

                                      Obviously be sure to backup first and have a copy of the 2.5.2 installer on hand anyway.

                                      Steve.

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                                      • K
                                        kevindd992002 @stephenw10
                                        last edited by

                                        @stephenw10 said in Gateway monitor down:

                                        Yes, I would do that. I have been running 2.6/22.01 on my primary router her for months now.

                                        Obviously be sure to backup first and have a copy of the 2.5.2 installer on hand anyway.

                                        Steve.

                                        And when 2.6 stable comes out, can I simply upgrade from dev to latest stable without any issues?

                                        As for the pcscd patch that I just applied, I'm assuming I should just delete the entry after upgrading to dev (without reverting) as jim mentioned here, correct?

                                        stephenw10S 1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator @kevindd992002
                                          last edited by

                                          Yes and yes. ๐Ÿ˜‰

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                                          • K
                                            kevindd992002 @stephenw10
                                            last edited by

                                            @stephenw10 said in Gateway monitor down:

                                            Yes and yes. ๐Ÿ˜‰

                                            After updating, I got this crash report error right after logging into the GUI:

                                            Crash report begins.  Anonymous machine information:
                                            
                                            amd64
                                            12.3-STABLE
                                            FreeBSD 12.3-STABLE devel-12-n226728-3672bd5377a pfSense
                                            
                                            Crash report details:
                                            
                                            PHP Errors:
                                            [27-Dec-2021 18:27:56 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'zmq.so' (tried: /usr/local/lib/php/20190902/zmq.so (Cannot open "/usr/local/lib/php/20190902/zmq.so"), /usr/local/lib/php/20190902/zmq.so.so (Cannot open "/usr/local/lib/php/20190902/zmq.so.so")) in Unknown on line 0
                                            
                                            
                                            
                                            No FreeBSD crash data found.
                                            

                                            Is that pretty much expected with snapshots?

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