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    Gateway monitor down

    Scheduled Pinned Locked Moved General pfSense Questions
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    • K
      kevindd992002 @stephenw10
      last edited by

      @stephenw10 said in Gateway monitor down:

      Yes and yes. 😉

      After updating, I got this crash report error right after logging into the GUI:

      Crash report begins.  Anonymous machine information:
      
      amd64
      12.3-STABLE
      FreeBSD 12.3-STABLE devel-12-n226728-3672bd5377a pfSense
      
      Crash report details:
      
      PHP Errors:
      [27-Dec-2021 18:27:56 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'zmq.so' (tried: /usr/local/lib/php/20190902/zmq.so (Cannot open "/usr/local/lib/php/20190902/zmq.so"), /usr/local/lib/php/20190902/zmq.so.so (Cannot open "/usr/local/lib/php/20190902/zmq.so.so")) in Unknown on line 0
      
      
      
      No FreeBSD crash data found.
      

      Is that pretty much expected with snapshots?

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        If it was during the update it could well have been since the library version may have been updated resulting in the wrong lib being present at some point.
        As long as it doesn't return if you remove it a reboot you're fine.

        Steve

        K 1 Reply Last reply Reply Quote 1
        • K
          kevindd992002 @stephenw10
          last edited by

          @stephenw10 said in Gateway monitor down:

          If it was during the update it could well have been since the library version may have been updated resulting in the wrong lib being present at some point.
          As long as it doesn't return if you remove it a reboot you're fine.

          Steve

          Yeah, it didn't show anymore after a reboot so I'm good. Although the upgrade to dev didn't really fix the latency issue, it seems to be better now and I'm still convinced that it's an ISP issue. I'm having a 24ms RTT to 8.8.8.8 now which is ideal but RTTsd is still erratic. What does a high RTTsd mean?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            It means there's a large variation in ping round-trip times. Standard Deviation.

            Steve

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            • K
              kevindd992002 @stephenw10
              last edited by

              @stephenw10 Right, that I get. But does this usually to translate to an unstable Internet experience?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Probably not, it depends how high you are seeing. But, for exmaple, if all your pings are exactly 10.0ms and then you see one at 10.9 that's going to be a high deviation. You would not notice a 0.9ms change though.

                Steve

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                • K
                  kevindd992002 @stephenw10
                  last edited by

                  @stephenw10 said in Gateway monitor down:

                  Probably not, it depends how high you are seeing. But, for exmaple, if all your pings are exactly 10.0ms and then you see one at 10.9 that's going to be a high deviation. You would not notice a 0.9ms change though.

                  Steve

                  Ok, then this is super insane, wouldn't you say?

                  e6afaffe-08f1-42a2-9e7e-741b8b25d490-image.png

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    It's certainly much larger than I would expect. Rttsd values are usually and order or mangnitune less than the actuall RTT time. Like:

                    Name              Monitor                           Source                                  Delay    StdDev  Loss  Status  Substatus
                    BT_DHCP6          fe80::2621:24ff:fed9:623f%pppoe1  fe80::fad1:11ff:fec1:5b57%pppoe1      2.566ms   0.282ms  0.0%  online       none
                    PROTONVPN_VPNV4   10.24.0.1                         10.24.0.9                           227.778ms  60.327ms  0.0%  online      delay
                    WAN2              8.8.4.4                           xx.xxx.xxx.xxx                        3.243ms   0.337ms  0.0%  online       none
                    WAN_PPPOE         8.8.8.8                           yy.yyy.yyy.yy                         6.194ms   0.132ms  0.0%  online       none
                    

                    Are you actually seeing ping spikes to 8.8.4.4?

                    Steve

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                    • K
                      kevindd992002 @stephenw10
                      last edited by

                      Right now, I do. But that's probably because there was a recent submarine cable cut in SEA that our ISP is using. The latency problem, however, started happening way before that submarine cable cut issue. I tried using the mtr package and I see the same spikes after 100 pings to each hop.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Might just be how your link behaves then.

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