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    Ntopng dont start correctly

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      tuanvcuu
      last edited by tuanvcuu

      hello Steve, thank for your return,

      i can't see any service in webgui you can see in picture
      status.PNG
      and i see port 3000 open, service ntop start working well but i can't access web either http or https
      you can see it in socket
      Inkedsocket_LI.jpg

      but when i stop service and i start ntopng with " ntopng -F" it working well, i can access webgui

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It should be listed in the services there. I would uninstall and reinstall it.
        Don't use the CLI to stop and start it, you are calling the service directly and not the start scripts which may or may not do more.

        Steve

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        • T
          tuanvcuu
          last edited by

          i haved unistalled and re-installed; but it same too, i don't know why, i retarted pfsense too, you can see port 3000 is opened in the picture bellow,

          as i tell you, i stoped service ntop and start it by command : " ntopng -F" it working as well,
          but if you turn on service ntopng by command "service ntopng start " it doen't work anymore
          i don't know why

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            If it doesn't show as a service in the gui it is not installed correctly. Check the install logs in /conf after you have removed and then re-added it.

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            • T
              tuanvcuu
              last edited by

              I get the impression that even when I install on a pfsense lab, I don't see the ntopng service in the serivce section, and it works
              but not smoth...

              stephenw10S 1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator @tuanvcuu
                last edited by

                It should show as a service like:

                Screenshot from 2022-01-18 15-21-24.png

                If it isn't it has not installed correctly. Check the install logs for errors.

                keyserK 1 Reply Last reply Reply Quote 0
                • keyserK
                  keyser Rebel Alliance @stephenw10
                  last edited by

                  @stephenw10 Perhaps this is like most other users trying pftopNG. The Package in packagemanger is buggy as he** at best, and in dire need of an upgrade.
                  I would guess he like most of us have tried to upgrade or even install a never version manually (which is needed as the packagemanager version is 3.4).

                  If you install it manually, does the service still show up in the services dashboard? Since a manual install does not do all the pfSense config.xml config integrations, I would guess it does not.

                  Love the no fuss of using the official appliances :-)

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by stephenw10

                    No if you only install the FreeBSD ntop-ng package none of the services are registered etc so nothing is registered. And you also wouldn't get the right start/stop scripts so I wouldn't expect anything to work.

                    In 22.01/2.6-RC ntop-ng is at v5.0

                    Steve

                    keyserK 2 Replies Last reply Reply Quote 0
                    • keyserK
                      keyser Rebel Alliance @stephenw10
                      last edited by

                      @stephenw10 Whooa, that is GREAT news. I really hope that package can reach “well working and integrated” state again.

                      In my opinion pfSense´s biggest flaw is the lack of an easy to use and integrated GUI based traffic monitoring/drilldown utility.

                      NtopNG delivers on some of those criterias and are the only option at this time. So it will be great if it is elevated to working and supported state again :-)

                      Love the no fuss of using the official appliances :-)

                      1 Reply Last reply Reply Quote 0
                      • keyserK
                        keyser Rebel Alliance @stephenw10
                        last edited by

                        @stephenw10 Hmm, I just tried updating my new sg-6100 (not yet in service) to 22.01rc
                        It only shows ntopNG 4.0.0 - is that because the 5.0 package only becomes available when 22.01 goes release?

                        Love the no fuss of using the official appliances :-)

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, it's possible the port version is out of sync with the ntop version:
                          https://github.com/pfsense/FreeBSD-ports/blob/RELENG_2_6_0/net/ntopng/Makefile#L4

                          Steve

                          keyserK 1 Reply Last reply Reply Quote 0
                          • keyserK keyser referenced this topic on
                          • T
                            tuanvcuu
                            last edited by

                            hello everyone,
                            thank for your interresting my post

                            i have follow install ntopng via link : https://www.ntop.org/guides/ntopng/third_party_integrations/pfsense.html#starting-services-on-boot
                            but it doesn't work correctly,

                            i tried re-install ntopng but it don't work too :(

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                            • T
                              tuanvcuu
                              last edited by

                              after deleted and install i got this error:

                              ntopng	93984	[Utils.cpp:684] WARNING: mkdir(/var/db/ntopng) failed [13/Permission denied]
                              
                              ntopng	93984	[Utils.cpp:684] WARNING: mkdir(/var/db/ntopng/6/rrd/l4protos/) failed [2/No such file or directory]
                              
                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                @tuanvcuu said in Ntopng dont start correctly:

                                https://www.ntop.org/guides/ntopng/third_party_integrations/pfsense.html#starting-services-on-boot

                                Hmm, you shouldn't need to do any of that, the pfSense package does it for you.

                                I suggest you remove anything you have added manually and uninstall any packages. Then install the pfSense package and only that.

                                Steve

                                T 1 Reply Last reply Reply Quote 0
                                • T
                                  tuanvcuu @stephenw10
                                  last edited by

                                  @stephenw10 hello Steve,

                                  i created a pfsense lab and i installed ntopng as a link i give you, that work as well,

                                  but on another pfsense i remove and re install it dont work anymore, if i start with ntopng --community it work but not work with service ntonpg start

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    So exactly what is the history of the install that is not working?

                                    T 1 Reply Last reply Reply Quote 0
                                    • T
                                      tuanvcuu @stephenw10
                                      last edited by tuanvcuu

                                      @stephenw10 hello Steve,
                                      yeah, i start ntonpg by service ntopng start i'm looking on service it seems good but i can't acces webgui you can see in picture
                                      error 2.PNG
                                      and on the web
                                      Inkederror 1_LI.jpg
                                      i tried deleted coockies but it doen't work

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Ok, so the page is broken: 'too many redirects'

                                        That's not the pfSense package, ntopng 5.1 is not from that.

                                        Remove that and use the pfSense package.

                                        Steve

                                        T 1 Reply Last reply Reply Quote 0
                                        • T
                                          tuanvcuu @stephenw10
                                          last edited by

                                          @stephenw10 hello steve,

                                          currently i'm testing a script install (entreprise M version),
                                          of course if i install using pfsense package it will run but with community version,
                                          i want to save internet access log of people in my company, so i just set it up with script

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Ah, OK. Probably should have added that in the first post! 😉

                                            It could be any number of things then. We are going to need to see exactly what you're doing to have any chance of assisting you here then.

                                            Steve

                                            T 1 Reply Last reply Reply Quote 1
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