Ntopng dont start correctly

tuanvcuu

i haved unistalled and re-installed; but it same too, i don't know why, i retarted pfsense too, you can see port 3000 is opened in the picture bellow,

as i tell you, i stoped service ntop and start it by command : " ntopng -F" it working as well,
but if you turn on service ntopng by command "service ntopng start " it doen't work anymore
i don't know why

stephenw10

If it doesn't show as a service in the gui it is not installed correctly. Check the install logs in /conf after you have removed and then re-added it.

tuanvcuu

I get the impression that even when I install on a pfsense lab, I don't see the ntopng service in the serivce section, and it works
but not smoth...

stephenw10

It should show as a service like:

Screenshot from 2022-01-18 15-21-24.png

If it isn't it has not installed correctly. Check the install logs for errors.

keyser

@stephenw10 Perhaps this is like most other users trying pftopNG. The Package in packagemanger is buggy as he** at best, and in dire need of an upgrade.
I would guess he like most of us have tried to upgrade or even install a never version manually (which is needed as the packagemanager version is 3.4).

If you install it manually, does the service still show up in the services dashboard? Since a manual install does not do all the pfSense config.xml config integrations, I would guess it does not.

stephenw10

No if you only install the FreeBSD ntop-ng package none of the services are registered etc so nothing is registered. And you also wouldn't get the right start/stop scripts so I wouldn't expect anything to work.

In 22.01/2.6-RC ntop-ng is at v5.0

Steve

keyser

@stephenw10 Whooa, that is GREAT news. I really hope that package can reach “well working and integrated” state again.

In my opinion pfSense´s biggest flaw is the lack of an easy to use and integrated GUI based traffic monitoring/drilldown utility.

NtopNG delivers on some of those criterias and are the only option at this time. So it will be great if it is elevated to working and supported state again :-)

keyser

@stephenw10 Hmm, I just tried updating my new sg-6100 (not yet in service) to 22.01rc
It only shows ntopNG 4.0.0 - is that because the 5.0 package only becomes available when 22.01 goes release?

stephenw10

Hmm, it's possible the port version is out of sync with the ntop version:
https://github.com/pfsense/FreeBSD-ports/blob/RELENG_2_6_0/net/ntopng/Makefile#L4

Steve

tuanvcuu

hello everyone,
thank for your interresting my post

i have follow install ntopng via link : https://www.ntop.org/guides/ntopng/third_party_integrations/pfsense.html#starting-services-on-boot
but it doesn't work correctly,

i tried re-install ntopng but it don't work too :(

tuanvcuu

after deleted and install i got this error:

ntopng	93984	[Utils.cpp:684] WARNING: mkdir(/var/db/ntopng) failed [13/Permission denied]

ntopng	93984	[Utils.cpp:684] WARNING: mkdir(/var/db/ntopng/6/rrd/l4protos/) failed [2/No such file or directory]

stephenw10

@tuanvcuu said in Ntopng dont start correctly:

https://www.ntop.org/guides/ntopng/third_party_integrations/pfsense.html#starting-services-on-boot

Hmm, you shouldn't need to do any of that, the pfSense package does it for you.

I suggest you remove anything you have added manually and uninstall any packages. Then install the pfSense package and only that.

Steve

tuanvcuu

@stephenw10 hello Steve,

i created a pfsense lab and i installed ntopng as a link i give you, that work as well,

but on another pfsense i remove and re install it dont work anymore, if i start with ntopng --community it work but not work with service ntonpg start

stephenw10

So exactly what is the history of the install that is not working?

tuanvcuu

@stephenw10 hello Steve,
yeah, i start ntonpg by service ntopng start i'm looking on service it seems good but i can't acces webgui you can see in picture
error 2.PNG
and on the web
Inkederror 1_LI.jpg
i tried deleted coockies but it doen't work

stephenw10

Ok, so the page is broken: 'too many redirects'

That's not the pfSense package, ntopng 5.1 is not from that.

Remove that and use the pfSense package.

Steve

tuanvcuu

@stephenw10 hello steve,

currently i'm testing a script install (entreprise M version),
of course if i install using pfsense package it will run but with community version,
i want to save internet access log of people in my company, so i just set it up with script

stephenw10

Ah, OK. Probably should have added that in the first post!

It could be any number of things then. We are going to need to see exactly what you're doing to have any chance of assisting you here then.

Steve

tuanvcuu

@stephenw10 that my bad
so i have updated pfsense to 2.5.2, and i install ntopng according to above link https://www.ntop.org/guides/ntopng/third_party_integrations/pfsense.html#package-installation,

but when i start ntopng by : service ntopng start, I have this error again,, i tried unistall and install but that's seems doesn't work too

if i disable ntopng and start it with : ntopng --community it works again

stephenw10

Hmm, so the install works fine when run as 'community'? You might need to hit the ntop forums for that it's not something I've ever tried.