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    Diagnosing a PFSense Crash Report

    Scheduled Pinned Locked Moved General pfSense Questions
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    • solisS Offline
      solis @Gertjan
      last edited by

      @gertjan brother i have 2 wans ready, 1 wan standby and 1 lan
      all ports are full are you telling me crash are happening due to port bce0 ?

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG Online
        Gertjan @solis
        last edited by

        @solis said in Diagnosing a PFSense Crash Report:

        are happening due to port bce0 ?

        Exact.
        So, - again - swap 'bce0' with 'bcex'. If the problem stays on 'bce0' you know that bce0 interface is bad.
        If the issue shown before on bce0 is now on bcex, you know - pretty sure - that the NIC is ok.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        solisS 1 Reply Last reply Reply Quote 0
        • solisS Offline
          solis @Gertjan
          last edited by

          @gertjan [textdump.tar.1] i am still getting crashes

          GertjanG stephenw10S 2 Replies Last reply Reply Quote 0
          • GertjanG Online
            Gertjan @solis
            last edited by

            @solis said in Diagnosing a PFSense Crash Report:

            [textdump.tar.1] i am still getting crashes

            Where ? What interface ? Did you swap ?

            What is :
            [textdump.tar.1]

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • viktor_gV Offline
              viktor_g Netgate
              last edited by

              It could be a bce(4) bug:
              https://bugs.freebsd.org/bugzilla/buglist.cgi?quicksearch=%5Bbce%5D

              1 Reply Last reply Reply Quote 0
              • stephenw10S Offline
                stephenw10 Netgate Administrator @solis
                last edited by

                Mmm, looks like the attachment failed.

                Does the crash follow the hardware or is it still on the same pfSense interface?

                Steve

                solisS 1 Reply Last reply Reply Quote 0
                • solisS Offline
                  solis @stephenw10
                  last edited by

                  @stephenw10 no it stay on pfsense

                  solisS 1 Reply Last reply Reply Quote 0
                  • solisS Offline
                    solis @solis
                    last edited by

                    @solis textdump.tar.0 check it i change the interface with bce2 but i dnt know maybe this crash report is old

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Shows:

                      db:0:kdb.enter.default>  show pcpu
                      cpuid        = 2
                      dynamic pcpu = 0xfffffe0080e3d380
                      curthread    = 0xfffff808337bd740: pid 12 tid 100185 "irq257: bce1"
                      curpcb       = 0xfffff808337bdce0
                      fpcurthread  = none
                      idlethread   = 0xfffff80004084000: tid 100005 "idle: cpu2"
                      curpmap      = 0xffffffff8368d5a8
                      tssp         = 0xffffffff837176f0
                      commontssp   = 0xffffffff837176f0
                      rsp0         = 0xfffffe00ba05fe00
                      kcr3         = 0x8000000003d03002
                      ucr3         = 0xffffffffffffffff
                      scr3         = 0x8d1f6f8ae
                      gs32p        = 0xffffffff8371df08
                      ldt          = 0xffffffff8371df48
                      tss          = 0xffffffff8371df38
                      tlb gen      = 10148
                      curvnet      = 0
                      db:0:kdb.enter.default>  bt
                      Tracing pid 12 tid 100185 td 0xfffff808337bd740
                      kdb_enter() at kdb_enter+0x37/frame 0xfffffe00ba05f8d0
                      vpanic() at vpanic+0x197/frame 0xfffffe00ba05f920
                      panic() at panic+0x43/frame 0xfffffe00ba05f980
                      trap_fatal() at trap_fatal+0x391/frame 0xfffffe00ba05f9e0
                      trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00ba05fa30
                      trap() at trap+0x286/frame 0xfffffe00ba05fb40
                      calltrap() at calltrap+0x8/frame 0xfffffe00ba05fb40
                      --- trap 0xc, rip = 0xffffffff805d97cb, rsp = 0xfffffe00ba05fc10, rbp = 0xfffffe00ba05fc90 ---
                      bce_intr() at bce_intr+0x48b/frame 0xfffffe00ba05fc90
                      ithread_loop() at ithread_loop+0x23c/frame 0xfffffe00ba05fcf0
                      fork_exit() at fork_exit+0x7e/frame 0xfffffe00ba05fd30
                      fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00ba05fd30
                      --- trap 0, rip = 0, rsp = 0, rbp = 0 ---
                      
                      current process		= 12 (irq257: bce1)
                      trap number		= 12
                      panic: page fault
                      cpuid = 2
                      time = 1643621859
                      KDB: enter: panic
                      

                      1643621859 is Monday, 31 January 2022 09:37:39

                      So showing in bce1. But you swapped bce0 with bce2?

                      <118>WAN  -> bce1
                      <118>LAN  -> bce2
                      <118>OPT1 -> bce3
                      <118>OPT2 -> bce0
                      

                      It looks like you might have re-assgined all of them....

                      solisS 2 Replies Last reply Reply Quote 0
                      • solisS Offline
                        solis @stephenw10
                        last edited by

                        @stephenw10 i did swap lan on bce2 but today my device crash again when i check server display was on boot when boot complete configuration was deleted please help me recent crash report textdump.tar.0 info.0 please help me if possible should i change server or should a create vm server and install on it

                        GertjanG 1 Reply Last reply Reply Quote 0
                        • solisS Offline
                          solis @stephenw10
                          last edited by

                          @stephenw10 textdump.tar.0 info.0 please help latest crash report

                          1 Reply Last reply Reply Quote 0
                          • GertjanG Online
                            Gertjan @solis
                            last edited by

                            @solis

                            Are the bce0-3 network interfaces on a PCI card ? if so, you could change the entire card form some other quad NIC Intel based card.

                            @solis said in Diagnosing a PFSense Crash Report:

                            recent crash report textdump.tar.0 info.0

                            Well, you can see it yourself now : line 11 :

                            curthread    = 0xfffff808337bf740: pid 12 tid 100185 "irq257: bce1"
                            

                            IRQ handling for bce1 crashed.

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            solisS 1 Reply Last reply Reply Quote 0
                            • solisS Offline
                              solis @Gertjan
                              last edited by

                              @gertjan no its its not pci card its motherboard nic should i change server will it work?

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG Online
                                Gertjan @solis
                                last edited by

                                @solis

                                I had some NIC's dying on me, during the last 10 years or so. But the were all PCI card NIC's - so, when dead, I swap them.

                                Your solution : get a good 4 port NIC, put in a 'big' type type device, fire up a VM (Hyper-V on Windows 10 will do, as I know it works as I'm doing that @home) and you install pfSense in the VM : works fine.

                                Can you tell us what you're using right now ?

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                solisS 1 Reply Last reply Reply Quote 0
                                • solisS Offline
                                  solis @Gertjan
                                  last edited by

                                  @gertjan i have installed pfsense directly to raid bootable linux should i change server or just create it on vm it will better with it? with these port because getting nic pci card is not an option for me as i have spare server avaliable

                                  GertjanG 1 Reply Last reply Reply Quote 0
                                  • GertjanG Online
                                    Gertjan @solis
                                    last edited by

                                    @solis said in Diagnosing a PFSense Crash Report:

                                    i have installed pfsense directly to raid bootable linux

                                    Don't know what that is - looks complicated to me.
                                    What about a dedicated device ? Or a VM ?

                                    @solis said in Diagnosing a PFSense Crash Report:

                                    should i change server

                                    pfSense is not a server - pfSense doesn't "serve" anything.
                                    It's a router (firewall).

                                    @solis said in Diagnosing a PFSense Crash Report:

                                    just create it on vm it will better with it?

                                    If it's ok for you it's ok for me.
                                    Best are these.
                                    Or build your own "motherboard + quand NIC PCI card + power.
                                    Or create a VM, assign 4 NIC ports.
                                    Just my opinion of course.

                                    @solis said in Diagnosing a PFSense Crash Report:

                                    is not an option for me as i have spare server avaliable

                                    Wait .... Language issue here ?
                                    You have a spare server device - but that's not an option. Then why even mentioning it ?

                                    You issue seesm easy to my :
                                    You have a bad NIC - or multiple bad NIC's.
                                    The NIC are build onto the motherboard, so you have to use another solution.
                                    Pick the one that pleases you most.
                                    No one can say what is "better" - that's up to you.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    solisS 1 Reply Last reply Reply Quote 0
                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      I'm unclear what you swapped here. The crashes were initially in bce0 and now they appear to be in bce1, so that looks like the crash following the assignment.

                                      But you said you swapped bce2?

                                      It could be failing hardware. It could be a bce(4) bug. Either way if you cannot swap out the bce NIC I would suggest installing on something different if you can.

                                      Steve

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                                      • solisS Offline
                                        solis @Gertjan
                                        last edited by

                                        @gertjan sorry for misunderstanding i was trying to say that currently its installed on dell r710 server machine device which have on board 4 nic

                                        1 Reply Last reply Reply Quote 0
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