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    Diagnosing a PFSense Crash Report

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S Online
      stephenw10 Netgate Administrator @solis
      last edited by

      Mmm, looks like the attachment failed.

      Does the crash follow the hardware or is it still on the same pfSense interface?

      Steve

      solisS 1 Reply Last reply Reply Quote 0
      • solisS Offline
        solis @stephenw10
        last edited by

        @stephenw10 no it stay on pfsense

        solisS 1 Reply Last reply Reply Quote 0
        • solisS Offline
          solis @solis
          last edited by

          @solis textdump.tar.0 check it i change the interface with bce2 but i dnt know maybe this crash report is old

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          • stephenw10S Online
            stephenw10 Netgate Administrator
            last edited by

            Shows:

            db:0:kdb.enter.default>  show pcpu
            cpuid        = 2
            dynamic pcpu = 0xfffffe0080e3d380
            curthread    = 0xfffff808337bd740: pid 12 tid 100185 "irq257: bce1"
            curpcb       = 0xfffff808337bdce0
            fpcurthread  = none
            idlethread   = 0xfffff80004084000: tid 100005 "idle: cpu2"
            curpmap      = 0xffffffff8368d5a8
            tssp         = 0xffffffff837176f0
            commontssp   = 0xffffffff837176f0
            rsp0         = 0xfffffe00ba05fe00
            kcr3         = 0x8000000003d03002
            ucr3         = 0xffffffffffffffff
            scr3         = 0x8d1f6f8ae
            gs32p        = 0xffffffff8371df08
            ldt          = 0xffffffff8371df48
            tss          = 0xffffffff8371df38
            tlb gen      = 10148
            curvnet      = 0
            db:0:kdb.enter.default>  bt
            Tracing pid 12 tid 100185 td 0xfffff808337bd740
            kdb_enter() at kdb_enter+0x37/frame 0xfffffe00ba05f8d0
            vpanic() at vpanic+0x197/frame 0xfffffe00ba05f920
            panic() at panic+0x43/frame 0xfffffe00ba05f980
            trap_fatal() at trap_fatal+0x391/frame 0xfffffe00ba05f9e0
            trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00ba05fa30
            trap() at trap+0x286/frame 0xfffffe00ba05fb40
            calltrap() at calltrap+0x8/frame 0xfffffe00ba05fb40
            --- trap 0xc, rip = 0xffffffff805d97cb, rsp = 0xfffffe00ba05fc10, rbp = 0xfffffe00ba05fc90 ---
            bce_intr() at bce_intr+0x48b/frame 0xfffffe00ba05fc90
            ithread_loop() at ithread_loop+0x23c/frame 0xfffffe00ba05fcf0
            fork_exit() at fork_exit+0x7e/frame 0xfffffe00ba05fd30
            fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00ba05fd30
            --- trap 0, rip = 0, rsp = 0, rbp = 0 ---
            
            current process		= 12 (irq257: bce1)
            trap number		= 12
            panic: page fault
            cpuid = 2
            time = 1643621859
            KDB: enter: panic
            

            1643621859 is Monday, 31 January 2022 09:37:39

            So showing in bce1. But you swapped bce0 with bce2?

            <118>WAN  -> bce1
            <118>LAN  -> bce2
            <118>OPT1 -> bce3
            <118>OPT2 -> bce0
            

            It looks like you might have re-assgined all of them....

            solisS 2 Replies Last reply Reply Quote 0
            • solisS Offline
              solis @stephenw10
              last edited by

              @stephenw10 i did swap lan on bce2 but today my device crash again when i check server display was on boot when boot complete configuration was deleted please help me recent crash report textdump.tar.0 info.0 please help me if possible should i change server or should a create vm server and install on it

              GertjanG 1 Reply Last reply Reply Quote 0
              • solisS Offline
                solis @stephenw10
                last edited by

                @stephenw10 textdump.tar.0 info.0 please help latest crash report

                1 Reply Last reply Reply Quote 0
                • GertjanG Online
                  Gertjan @solis
                  last edited by

                  @solis

                  Are the bce0-3 network interfaces on a PCI card ? if so, you could change the entire card form some other quad NIC Intel based card.

                  @solis said in Diagnosing a PFSense Crash Report:

                  recent crash report textdump.tar.0 info.0

                  Well, you can see it yourself now : line 11 :

                  curthread    = 0xfffff808337bf740: pid 12 tid 100185 "irq257: bce1"
                  

                  IRQ handling for bce1 crashed.

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  solisS 1 Reply Last reply Reply Quote 0
                  • solisS Offline
                    solis @Gertjan
                    last edited by

                    @gertjan no its its not pci card its motherboard nic should i change server will it work?

                    GertjanG 1 Reply Last reply Reply Quote 0
                    • GertjanG Online
                      Gertjan @solis
                      last edited by

                      @solis

                      I had some NIC's dying on me, during the last 10 years or so. But the were all PCI card NIC's - so, when dead, I swap them.

                      Your solution : get a good 4 port NIC, put in a 'big' type type device, fire up a VM (Hyper-V on Windows 10 will do, as I know it works as I'm doing that @home) and you install pfSense in the VM : works fine.

                      Can you tell us what you're using right now ?

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      solisS 1 Reply Last reply Reply Quote 0
                      • solisS Offline
                        solis @Gertjan
                        last edited by

                        @gertjan i have installed pfsense directly to raid bootable linux should i change server or just create it on vm it will better with it? with these port because getting nic pci card is not an option for me as i have spare server avaliable

                        GertjanG 1 Reply Last reply Reply Quote 0
                        • GertjanG Online
                          Gertjan @solis
                          last edited by

                          @solis said in Diagnosing a PFSense Crash Report:

                          i have installed pfsense directly to raid bootable linux

                          Don't know what that is - looks complicated to me.
                          What about a dedicated device ? Or a VM ?

                          @solis said in Diagnosing a PFSense Crash Report:

                          should i change server

                          pfSense is not a server - pfSense doesn't "serve" anything.
                          It's a router (firewall).

                          @solis said in Diagnosing a PFSense Crash Report:

                          just create it on vm it will better with it?

                          If it's ok for you it's ok for me.
                          Best are these.
                          Or build your own "motherboard + quand NIC PCI card + power.
                          Or create a VM, assign 4 NIC ports.
                          Just my opinion of course.

                          @solis said in Diagnosing a PFSense Crash Report:

                          is not an option for me as i have spare server avaliable

                          Wait .... Language issue here ?
                          You have a spare server device - but that's not an option. Then why even mentioning it ?

                          You issue seesm easy to my :
                          You have a bad NIC - or multiple bad NIC's.
                          The NIC are build onto the motherboard, so you have to use another solution.
                          Pick the one that pleases you most.
                          No one can say what is "better" - that's up to you.

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          solisS 1 Reply Last reply Reply Quote 0
                          • stephenw10S Online
                            stephenw10 Netgate Administrator
                            last edited by

                            I'm unclear what you swapped here. The crashes were initially in bce0 and now they appear to be in bce1, so that looks like the crash following the assignment.

                            But you said you swapped bce2?

                            It could be failing hardware. It could be a bce(4) bug. Either way if you cannot swap out the bce NIC I would suggest installing on something different if you can.

                            Steve

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                            • solisS Offline
                              solis @Gertjan
                              last edited by

                              @gertjan sorry for misunderstanding i was trying to say that currently its installed on dell r710 server machine device which have on board 4 nic

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