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    Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0

    Scheduled Pinned Locked Moved General pfSense Questions
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    • ColdBrewC
      ColdBrew @netblues
      last edited by

      @netblues I do not reveal any specific IP addresses, especially one of an IT workstation.

      I'll retest with HTTP

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      • ColdBrewC
        ColdBrew @netblues
        last edited by

        @netblues Still slow with HTTP, must not be isolated to HTTPS.

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        • S
          SteveITS Galactic Empire @ColdBrew
          last edited by

          @sweber Any chance there is odd routing going on? You're connecting to the Management interface LAN IP?

          It's normal that without rules no traffic is allowed on an interface. The exception is LAN which has a default allow-to-any rule.

          The one time I've seen slow connections/dropped packets is a setup that has when trying to access the second router in an HA config from outside that office. I have not spent any time on it because I can just connect in to a PC in that office, but I figure it's a routing problem because of the setup. For the primary I can access IP:port1 which we NAT to LANIP:443. For the secondary it is set up to NAT IP:port2 to LAN2IP:443 but it isn't very functional...partial page loads, slow, etc. (the client has a web server on WAN:443, and the pfSense routers use private WAN IPs with the public IPs via CARP, so it's a bit of an odd setup)

          Don't know if it helps but I found thread https://forum.netgate.com/topic/103666/ssl_write-failed-ssl-issues-on-secondary-node/6

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Is it slow to every page or just the initial connection?

            That sort of sounds like the behaviour you see when the client has an IPv6 address nut cannot connect using it. Are you trying to connect using the host name or IP?

            What firewall rule was it hitting that was blocking it initially?

            What rule did you add?

            What rule was passing that traffic in 2.5.2?

            Steve

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            • ColdBrewC
              ColdBrew @stephenw10
              last edited by

              @stephenw10 Slow to every page, sometimes I can at least log into the dashboard, but can't go anywhere else after that point, and sometimes it just hangs while logging in.

              There was no firewall rule blocking it initially, I have a rule on my LAN interface that allows IT workstations to connect to the MANAGEMENT subnet with HTTP, HTTPS, etc, so traffic coming out of LAN (where my computer is) is PASS to anywhere (including my secondary pfSense instance). Before, my secondary pfSense wouldn't block it, but now it's blocking it using a rule I don't even see in my ruleset, it's bizarre.

              I added a rule in the MANAGEMENT interface on my secondary pfSense instance that's a complete copy of the original rule in LAN.

              The original rule above was letting traffic pass for IT.

              johnpozJ 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @ColdBrew
                last edited by

                @sweber said in Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0:

                (including my secondary pfSense instance)

                How about you draw out what you have actually setup... Because its not just a single pfsense, sounds like you might have asymmetrical routing, etc.

                How exactly is this connected together?

                An intelligent man is sometimes forced to be drunk to spend time with his fools
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                • ColdBrewC
                  ColdBrew @johnpoz
                  last edited by ColdBrew

                  @johnpoz PF01 is currently 2.5.2, I'm testing 2.6.0 on PF02:
                  (When I wrote "FINE" or "Laggy", I'm referring to accessing the webconfigurator through that interface)
                  31e01d2b-8596-423c-8434-abd95c4e3b34-ink.png

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Yup, I'd guess asymmetric routing.

                    You try to access PF02 on the management interface from a client on LAN. The client uses it's default gateway to reach it, which is the PF01. PF01 routes it to PF02 via the MGMT interface. But then PF02 tries to reply directly to the client because it has an interface in the LAN subnet.
                    That is blocked outbound on LAN in PF02 because it doesn't have a state for that. Hence the permission denied error from nginx.
                    So I would expect that to have shown blocked outbound in LAN in the firewall logs on PF02?

                    Nothing should have changed since 2.5.2 though.

                    Steve

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                    • ColdBrewC
                      ColdBrew @stephenw10
                      last edited by ColdBrew

                      @stephenw10 Interesting, although nothing changed since 2.5.2 we've never had this issue and my rules didn't change, so what happened? That's the question...

                      Both firewalls are using pfSync, and I didn't find any outbound connections being blocked on PF02 going back to my client PC.

                      I checked all the logs for services n such on PF02 after I updated it, but just the fact that I'm having this issue is making me nervous on relying on it for failover, haha! I didn't change anything on 2.5.2, and after PF02 upgraded to 2.6.0, I started having this webconfigurator issue.

                      ColdBrewC 1 Reply Last reply Reply Quote 0
                      • ColdBrewC
                        ColdBrew @ColdBrew
                        last edited by

                        I just double-checked and all my settings, firewall configurations, everything, is as it was before on 2.5.2 and also identical to PF01's configuration (where they sync).

                        Something must've happened with this update, either a change/fix in the update or an error while it was updating, that's causing this.

                        ColdBrewC 1 Reply Last reply Reply Quote 0
                        • ColdBrewC
                          ColdBrew @ColdBrew
                          last edited by

                          I temporarily allowed ICMP to PF02 and perform another tracert from my workstation to PF02, and it reached successfully as it should through PF01:
                          aae68059-d001-4c9b-b107-a1e9d1566c63-image.png

                          I keep doing multiple tracerts and every time it routes the same, so this seems like an issue on the pfSense side on PF02.

                          This issue

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                          • stephenw10S
                            stephenw10 Netgate Administrator @ColdBrew
                            last edited by

                            @sweber said in Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0:

                            I checked my firewall and noticed it was blocking the connection from my workstation to the firewall through the MANAGEMENT interface.

                            Do you have those block logs still or can you recreate them? Is that the only blocked traffic you saw on either node?

                            Am I correct that you are testing this from a client in the LAN subnet? Only there?

                            Steve

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator @ColdBrew
                              last edited by

                              @sweber said in Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0:

                              PF02, and it reached successfully as it should through PF01

                              But what about the answer? Since pf02 has an interface in 10.30.0..

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
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                              • ColdBrewC
                                ColdBrew @stephenw10
                                last edited by

                                @stephenw10 The only blocking I saw was on PF02 on the MANAGEMENT interface after it came from PF01. I'll also try accessing from a client on MANAGEMENT out of curiosity, give me a few minutes.

                                @johnpoz I'll packet capture and look at the answer

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                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator @ColdBrew
                                  last edited by johnpoz

                                  @sweber yeah such a setup would scream asymmetrical to me

                                  ass.jpg

                                  Why are you not just accessing the gui via the Lan IP of pf2?

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
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                                  • ColdBrewC
                                    ColdBrew @johnpoz
                                    last edited by

                                    @johnpoz I just tested directly on the MANAGEMENT interface and it's working fine, so it's some routing issue, but again nothing changed so it's so weird it's suddenly not working anymore with our design we've had for years 🤔

                                    Gonna capture some packets

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                                    • ColdBrewC
                                      ColdBrew @ColdBrew
                                      last edited by ColdBrew

                                      I can confirm that PF02 is talking back to my workstation on the SECURE interface on PF02, bu it seems to only work when I'm on the login page, enter credentials, and log in to the dashboard; that's as far as I can get. If I try going into any other menu, it just spins and loads forever, the URL doesn't even populate in the address bar, and I don't see any firewall logs showing my workstation talking to PF02 asking for the page and PF02 responding on SECURE.

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                                      • ColdBrewC
                                        ColdBrew @ColdBrew
                                        last edited by ColdBrew

                                        Ohhh, interesting thing!

                                        Once i load into the dashboard, when I try to access other pages, those following connections to PF02 are getting blocked on PF01. So, the initial connection is using TCP:S to log in, then access the dashboard and everything else is TCP:A? I've never seen this before...
                                        ee1fe32c-5b84-4bf5-9625-0cad3b51c0e8-image.png

                                        Here's the rule PF01 is saying blocked TCP:A:
                                        aceb0cdf-c1f0-44ba-b308-1669710a3a3d-image.png

                                        That's the weird thing, we've always had a rule allow TCP/UDP from IT Workstations to Management net and management ports (HTTPS, SSH, all that jazz):
                                        ae6f78e8-53c1-4624-bffb-d6e272d47158-image.png
                                        So why in the heck is it blocking it if I have an allow rule for TCP? (That should apply to all subs of TCP, including TCP:S, TCP:A, etc, right?)

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                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator @ColdBrew
                                          last edited by johnpoz

                                          @sweber said in Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0:

                                          So why in the heck is it blocking it if I have an allow rule for TCP?

                                          When you see a block on non Syn, you either have asymmetrical traffic or the state went away.. The state is opened by the syn.. If the state goes away and the client continues to send traffic it would be blocked because there is no state.. This would be blocked by the default deny.

                                          Are you doing outbound filtering? those little arrows mean outbound filtering..

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                          • ColdBrewC
                                            ColdBrew @johnpoz
                                            last edited by ColdBrew

                                            @johnpoz Outbound filtering? Not that I know of, I don't recall configuring that.

                                            So, this must mean the connection state between my workstation and PF02 is getting dropped, and that's why it's breaking? I wonder what would be causing that..

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