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    Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Is it slow to every page or just the initial connection?

      That sort of sounds like the behaviour you see when the client has an IPv6 address nut cannot connect using it. Are you trying to connect using the host name or IP?

      What firewall rule was it hitting that was blocking it initially?

      What rule did you add?

      What rule was passing that traffic in 2.5.2?

      Steve

      ColdBrewC 1 Reply Last reply Reply Quote 0
      • ColdBrewC
        ColdBrew @stephenw10
        last edited by

        @stephenw10 Slow to every page, sometimes I can at least log into the dashboard, but can't go anywhere else after that point, and sometimes it just hangs while logging in.

        There was no firewall rule blocking it initially, I have a rule on my LAN interface that allows IT workstations to connect to the MANAGEMENT subnet with HTTP, HTTPS, etc, so traffic coming out of LAN (where my computer is) is PASS to anywhere (including my secondary pfSense instance). Before, my secondary pfSense wouldn't block it, but now it's blocking it using a rule I don't even see in my ruleset, it's bizarre.

        I added a rule in the MANAGEMENT interface on my secondary pfSense instance that's a complete copy of the original rule in LAN.

        The original rule above was letting traffic pass for IT.

        johnpozJ 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator @ColdBrew
          last edited by

          @sweber said in Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0:

          (including my secondary pfSense instance)

          How about you draw out what you have actually setup... Because its not just a single pfsense, sounds like you might have asymmetrical routing, etc.

          How exactly is this connected together?

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • ColdBrewC
            ColdBrew @johnpoz
            last edited by ColdBrew

            @johnpoz PF01 is currently 2.5.2, I'm testing 2.6.0 on PF02:
            (When I wrote "FINE" or "Laggy", I'm referring to accessing the webconfigurator through that interface)
            31e01d2b-8596-423c-8434-abd95c4e3b34-ink.png

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yup, I'd guess asymmetric routing.

              You try to access PF02 on the management interface from a client on LAN. The client uses it's default gateway to reach it, which is the PF01. PF01 routes it to PF02 via the MGMT interface. But then PF02 tries to reply directly to the client because it has an interface in the LAN subnet.
              That is blocked outbound on LAN in PF02 because it doesn't have a state for that. Hence the permission denied error from nginx.
              So I would expect that to have shown blocked outbound in LAN in the firewall logs on PF02?

              Nothing should have changed since 2.5.2 though.

              Steve

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              • ColdBrewC
                ColdBrew @stephenw10
                last edited by ColdBrew

                @stephenw10 Interesting, although nothing changed since 2.5.2 we've never had this issue and my rules didn't change, so what happened? That's the question...

                Both firewalls are using pfSync, and I didn't find any outbound connections being blocked on PF02 going back to my client PC.

                I checked all the logs for services n such on PF02 after I updated it, but just the fact that I'm having this issue is making me nervous on relying on it for failover, haha! I didn't change anything on 2.5.2, and after PF02 upgraded to 2.6.0, I started having this webconfigurator issue.

                ColdBrewC 1 Reply Last reply Reply Quote 0
                • ColdBrewC
                  ColdBrew @ColdBrew
                  last edited by

                  I just double-checked and all my settings, firewall configurations, everything, is as it was before on 2.5.2 and also identical to PF01's configuration (where they sync).

                  Something must've happened with this update, either a change/fix in the update or an error while it was updating, that's causing this.

                  ColdBrewC 1 Reply Last reply Reply Quote 0
                  • ColdBrewC
                    ColdBrew @ColdBrew
                    last edited by

                    I temporarily allowed ICMP to PF02 and perform another tracert from my workstation to PF02, and it reached successfully as it should through PF01:
                    aae68059-d001-4c9b-b107-a1e9d1566c63-image.png

                    I keep doing multiple tracerts and every time it routes the same, so this seems like an issue on the pfSense side on PF02.

                    This issue

                    johnpozJ 1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator @ColdBrew
                      last edited by

                      @sweber said in Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0:

                      I checked my firewall and noticed it was blocking the connection from my workstation to the firewall through the MANAGEMENT interface.

                      Do you have those block logs still or can you recreate them? Is that the only blocked traffic you saw on either node?

                      Am I correct that you are testing this from a client in the LAN subnet? Only there?

                      Steve

                      ColdBrewC 1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator @ColdBrew
                        last edited by

                        @sweber said in Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0:

                        PF02, and it reached successfully as it should through PF01

                        But what about the answer? Since pf02 has an interface in 10.30.0..

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                        • ColdBrewC
                          ColdBrew @stephenw10
                          last edited by

                          @stephenw10 The only blocking I saw was on PF02 on the MANAGEMENT interface after it came from PF01. I'll also try accessing from a client on MANAGEMENT out of curiosity, give me a few minutes.

                          @johnpoz I'll packet capture and look at the answer

                          johnpozJ 1 Reply Last reply Reply Quote 0
                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @ColdBrew
                            last edited by johnpoz

                            @sweber yeah such a setup would scream asymmetrical to me

                            ass.jpg

                            Why are you not just accessing the gui via the Lan IP of pf2?

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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                            • ColdBrewC
                              ColdBrew @johnpoz
                              last edited by

                              @johnpoz I just tested directly on the MANAGEMENT interface and it's working fine, so it's some routing issue, but again nothing changed so it's so weird it's suddenly not working anymore with our design we've had for years 🤔

                              Gonna capture some packets

                              ColdBrewC 1 Reply Last reply Reply Quote 0
                              • ColdBrewC
                                ColdBrew @ColdBrew
                                last edited by ColdBrew

                                I can confirm that PF02 is talking back to my workstation on the SECURE interface on PF02, bu it seems to only work when I'm on the login page, enter credentials, and log in to the dashboard; that's as far as I can get. If I try going into any other menu, it just spins and loads forever, the URL doesn't even populate in the address bar, and I don't see any firewall logs showing my workstation talking to PF02 asking for the page and PF02 responding on SECURE.

                                ColdBrewC 1 Reply Last reply Reply Quote 0
                                • ColdBrewC
                                  ColdBrew @ColdBrew
                                  last edited by ColdBrew

                                  Ohhh, interesting thing!

                                  Once i load into the dashboard, when I try to access other pages, those following connections to PF02 are getting blocked on PF01. So, the initial connection is using TCP:S to log in, then access the dashboard and everything else is TCP:A? I've never seen this before...
                                  ee1fe32c-5b84-4bf5-9625-0cad3b51c0e8-image.png

                                  Here's the rule PF01 is saying blocked TCP:A:
                                  aceb0cdf-c1f0-44ba-b308-1669710a3a3d-image.png

                                  That's the weird thing, we've always had a rule allow TCP/UDP from IT Workstations to Management net and management ports (HTTPS, SSH, all that jazz):
                                  ae6f78e8-53c1-4624-bffb-d6e272d47158-image.png
                                  So why in the heck is it blocking it if I have an allow rule for TCP? (That should apply to all subs of TCP, including TCP:S, TCP:A, etc, right?)

                                  johnpozJ 1 Reply Last reply Reply Quote 0
                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator @ColdBrew
                                    last edited by johnpoz

                                    @sweber said in Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0:

                                    So why in the heck is it blocking it if I have an allow rule for TCP?

                                    When you see a block on non Syn, you either have asymmetrical traffic or the state went away.. The state is opened by the syn.. If the state goes away and the client continues to send traffic it would be blocked because there is no state.. This would be blocked by the default deny.

                                    Are you doing outbound filtering? those little arrows mean outbound filtering..

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                    • ColdBrewC
                                      ColdBrew @johnpoz
                                      last edited by ColdBrew

                                      @johnpoz Outbound filtering? Not that I know of, I don't recall configuring that.

                                      So, this must mean the connection state between my workstation and PF02 is getting dropped, and that's why it's breaking? I wonder what would be causing that..

                                      johnpozJ 1 Reply Last reply Reply Quote 0
                                      • neterminN
                                        netermin @ColdBrew
                                        last edited by

                                        @sweber Do you have the zabbix agent installed?

                                        ColdBrewC 1 Reply Last reply Reply Quote 0
                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator @ColdBrew
                                          last edited by

                                          @sweber said in Webconfigurator slow through MANAGEMENT interface after upgrade from 2.5.2 to 2.6.0:

                                          Outbound filtering? Not that I know of

                                          Do you have rules in floating?

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                          • ColdBrewC
                                            ColdBrew @netermin
                                            last edited by

                                            @netermin No Zabbix.

                                            @johnpoz No rules in floating.

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