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    SG-3100 reset

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    reset
    12 Posts 7 Posters 3.0k Views
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    • RicoR
      Rico LAYER 8 Rebel Alliance
      last edited by

      You can Reset the Password via Serial Console.
      https://docs.netgate.com/pfsense/en/latest/solutions/sg-3100/connect-to-console.html

      -Rico

      P BogusExceptionB 2 Replies Last reply Reply Quote 0
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        packergeek @Rico
        last edited by

        @Rico Do I need a specific type of mini usb cable?

        A 1 Reply Last reply Reply Quote 0
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          akuma1x @packergeek
          last edited by

          @packergeek It helps to have the Netgate USB console cable, but I don't think it's 100% necessary. Should be a normal USB A to USB Mini B, like you said. I don't think the pinouts on either end are any special.

          Jeff

          P 1 Reply Last reply Reply Quote 0
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            serbus
            last edited by

            This post is deleted!
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              packergeek @akuma1x
              last edited by

              @akuma1x So something like this should be ok? https://www.amazon.com/EDIMS-Network-Routers-CAB-CONSOLE-USB-Switches/dp/B06WRTSX7P

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                akuma1x @packergeek
                last edited by akuma1x

                @packergeek Yeah, that should be fine.

                There's also this one, at half the price:
                https://www.amazon.com/AmazonBasics-USB-2-0-Cable-Male/dp/B00NH11N5A

                However, the one you linked to specifically says "console cable", so there's that...

                Jeff

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                  packergeek @akuma1x
                  last edited by

                  @akuma1x Ok so there's really nothing unique about it? I just want to make sure because I have ran into issues with serial console cables in the past that had to be a certain type.

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                    akuma1x @packergeek
                    last edited by

                    @packergeek I've used one from Netgate religiously, until... I misplaced it. I'm using one now from a USB 2 hub, and it works fine. So, like I said, I don't think Netgate uses any special pinouts on their console cables.

                    Maybe a mod can jump in here, or one of the Netgate engineers, just to confirm this.

                    @johnpoz or @stephenw10

                    Jeff

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                    • DerelictD
                      Derelict LAYER 8 Netgate
                      last edited by Derelict

                      It is just a USB cable. Same with Cisco. You can carry the same cable to access either though the chipsets might require different drivers.

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                      • BogusExceptionB
                        BogusException @Rico
                        last edited by

                        @rico I know this is an old topic.

                        But the link for recovery has the user install a driver for CP210x, which is a serial to/from USB converter. We use them to program microcontrollers all the time. Sometimes the chip is on-board, but smaller devices lack the chip, so we end u using cables or interface boards with this chip on/in them.

                        The Netgate-supplied one seems, from the docs, to not be a cable with the chip inside (usually at the USB side. It appears to be a 'plain' cable. This means the CP210x chip is on the other side of the Mini-USB connector on he case.

                        Screenshot 2022-06-18 132619.png

                        R 1 Reply Last reply Reply Quote 0
                        • R
                          rcoleman-netgate Netgate @BogusException
                          last edited by

                          @bogusexception The thing I see most often is using a bad, or failing, mini-USB cable.

                          The 3100 uses mini-USB, the 1100/1000 use micro-USB. The requirement is that it passes data as well as power for these models.

                          3100 page: https://docs.netgate.com/pfsense/en/latest/solutions/sg-3100/connect-to-console.html

                          Ryan
                          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                          Requesting firmware for your Netgate device? https://go.netgate.com
                          Switching: Mikrotik, Netgear, Extreme
                          Wireless: Aruba, Ubiquiti

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