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    SG-3100 reset

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    reset
    12 Posts 7 Posters 3.0k Views
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    • P
      packergeek @Rico
      last edited by

      @Rico Do I need a specific type of mini usb cable?

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        akuma1x @packergeek
        last edited by

        @packergeek It helps to have the Netgate USB console cable, but I don't think it's 100% necessary. Should be a normal USB A to USB Mini B, like you said. I don't think the pinouts on either end are any special.

        Jeff

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          serbus
          last edited by

          This post is deleted!
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            packergeek @akuma1x
            last edited by

            @akuma1x So something like this should be ok? https://www.amazon.com/EDIMS-Network-Routers-CAB-CONSOLE-USB-Switches/dp/B06WRTSX7P

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              akuma1x @packergeek
              last edited by akuma1x

              @packergeek Yeah, that should be fine.

              There's also this one, at half the price:
              https://www.amazon.com/AmazonBasics-USB-2-0-Cable-Male/dp/B00NH11N5A

              However, the one you linked to specifically says "console cable", so there's that...

              Jeff

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                packergeek @akuma1x
                last edited by

                @akuma1x Ok so there's really nothing unique about it? I just want to make sure because I have ran into issues with serial console cables in the past that had to be a certain type.

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                  akuma1x @packergeek
                  last edited by

                  @packergeek I've used one from Netgate religiously, until... I misplaced it. I'm using one now from a USB 2 hub, and it works fine. So, like I said, I don't think Netgate uses any special pinouts on their console cables.

                  Maybe a mod can jump in here, or one of the Netgate engineers, just to confirm this.

                  @johnpoz or @stephenw10

                  Jeff

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                  • DerelictD
                    Derelict LAYER 8 Netgate
                    last edited by Derelict

                    It is just a USB cable. Same with Cisco. You can carry the same cable to access either though the chipsets might require different drivers.

                    Chattanooga, Tennessee, USA
                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                    • BogusExceptionB
                      BogusException @Rico
                      last edited by

                      @rico I know this is an old topic.

                      But the link for recovery has the user install a driver for CP210x, which is a serial to/from USB converter. We use them to program microcontrollers all the time. Sometimes the chip is on-board, but smaller devices lack the chip, so we end u using cables or interface boards with this chip on/in them.

                      The Netgate-supplied one seems, from the docs, to not be a cable with the chip inside (usually at the USB side. It appears to be a 'plain' cable. This means the CP210x chip is on the other side of the Mini-USB connector on he case.

                      Screenshot 2022-06-18 132619.png

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                        rcoleman-netgate Netgate @BogusException
                        last edited by

                        @bogusexception The thing I see most often is using a bad, or failing, mini-USB cable.

                        The 3100 uses mini-USB, the 1100/1000 use micro-USB. The requirement is that it passes data as well as power for these models.

                        3100 page: https://docs.netgate.com/pfsense/en/latest/solutions/sg-3100/connect-to-console.html

                        Ryan
                        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                        Requesting firmware for your Netgate device? https://go.netgate.com
                        Switching: Mikrotik, Netgear, Extreme
                        Wireless: Aruba, Ubiquiti

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