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    504 Gateway error after update

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • J
      jvamos @stephenw10
      last edited by jvamos

      @stephenw10
      OK so I finally got the cable (15ft) with a ferrite core and plugged in and got the serial port to respond.
      I tried to restart php and the web configurator but the webgui still is unresponsive afterwards.
      Going to try a reboot.

      1 Reply Last reply Reply Quote 0
      • J
        jvamos @stephenw10
        last edited by

        @stephenw10 ok even after a reroot things are still not working

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You are seeing that for every page in the gui after the reboot?

          Do you see any errors in the boot logs?

          Otherwise check the system and nginx logs from the command line for errors:
          https://docs.netgate.com/pfsense/en/latest/monitoring/logs/manage.html#viewing-log-contents-21-02-2-5-0-and-later

          Steve

          J 1 Reply Last reply Reply Quote 0
          • J
            jvamos @stephenw10
            last edited by

            @stephenw10 when I log in the GUI it's just a white screen and it's permanently pinwheeling

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              You might try accessing a page other than the dashboard dircetly. One of the widgets there may be causing an issue. So, for example: https://192.168.1.1/status_logs.php

              Otherwise check the logs.

              Steve

              J 1 Reply Last reply Reply Quote 1
              • J
                jvamos @stephenw10
                last edited by jvamos

                @stephenw10 oh yeah that does work!
                There was several errors about loading a rules list called pfctl_rules

                J 1 Reply Last reply Reply Quote 0
                • J
                  jvamos @jvamos
                  last edited by jvamos

                  @jvamos e905a89a-6e48-4da7-ac27-09308e7175de-image.png

                  maybe a few more than several

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, OK, that's a lot of errors!

                    I've not seen exactly that before but similar issues have been the result of an incomplete upgrade.
                    What is the output at the command line of?: pkg info -x pfsense

                    Steve

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jvamos @stephenw10
                      last edited by

                      @stephenw10
                      Hi Stephen,
                      Yeah the update did not go smoothly.
                      Maybe it's something I have misconfigured or maybe it's a bug.

                      pfSense-22.05
                      pfSense-Status_Monitoring-1.7.11_4
                      pfSense-base-22.05
                      pfSense-default-config-serial-22.05
                      pfSense-kernel-pfSense-22.05
                      pfSense-pkg-Avahi-2.2_1
                      pfSense-pkg-Status_Traffic_Totals-2.3.2_2
                      pfSense-pkg-acme-0.7.1_1
                      pfSense-pkg-bandwidthd-0.7.4_5
                      pfSense-pkg-darkstat-3.1.3_5
                      pfSense-pkg-iperf-3.0.2_5
                      pfSense-pkg-nmap-1.4.4_6
                      pfSense-pkg-pfBlockerNG-devel-3.1.0_4
                      pfSense-rc-22.05
                      pfSense-repo-22.05_2
                      pfSense-u-boot-1100-20220428
                      pfSense-u-boot-2100-20210930_1
                      pfSense-u-boot-env-20220429
                      pfSense-upgrade-1.0_26
                      php74-pfSense-module-0.81

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                      • J
                        jvamos
                        last edited by

                        @jvamos
                        none of these package show updates available
                        when trying to access https://192.168.1.1/firewall_rules.php there is a 502 bad gateway error.

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, do you have any 'unusual' rules?

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            jvamos @stephenw10
                            last edited by

                            @stephenw10
                            Maybe some poorly configured outdated vlans?

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              No it would need to be some combinations of odd settings making it unique. Like maybe a gateway, schedule, IP options and one TCP flag or something equally weird.

                              Try running at the command line: pfctl -vvf /tmp/rules.debug

                              If it's a rules issue directly that will fail but should show what it's choking on.

                              Steve

                              J 1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                You should also check the running kernel with uname -a in case it's booted the 22.01 kernel somehow. For example:

                                [22.05-RELEASE][admin@2100-2.stevew.lan]/root: uname -a
                                FreeBSD 2100-2.stevew.lan 12.3-STABLE FreeBSD 12.3-STABLE plus-RELENG_22_05-n202700-3ddaea61055 pfSense  arm64
                                

                                Steve

                                J 1 Reply Last reply Reply Quote 1
                                • J
                                  jvamos @stephenw10
                                  last edited by jvamos

                                  @stephenw10

                                  Loaded 762 passive OS fingerprints
                                  pfctl: pfctl_rules
                                  pfctl: DIOCXROLLBACK: Invalid argument
                                  

                                  I think you were right. The upgrade only half finished.

                                  uname -a
                                  FreeBSD pfsense.johnst 12.3-STABLE FreeBSD 12.3-STABLE plus-RELENG_22_01-n202637-97cc5c23e13 pfSense  arm64
                                  
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                                  • J
                                    jvamos @stephenw10
                                    last edited by

                                    @stephenw10

                                    pfSense-upgrade -d -c
                                    >>> Updating repositories metadata...
                                    Updating pfSense-core repository catalogue...
                                    pfSense-core repository is up to date.
                                    Updating pfSense repository catalogue...
                                    pfSense repository is up to date.
                                    All repositories are up to date.
                                    Your system is up to date
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Another possibility here is that the 22.01 kernel has loaded from another boot device.

                                      Do you have an SSD in that 2100? Is it booting ZFS from the SSD?

                                      J 1 Reply Last reply Reply Quote 0
                                      • J
                                        jvamos @stephenw10
                                        last edited by

                                        @stephenw10
                                        No it’s just stock. I think it’s just emmc.
                                        Is there a good way to check?

                                        Josh

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          You can run zpool status to see what it booted from.

                                          You can run geom disk list to see the drives in the system.

                                          J 1 Reply Last reply Reply Quote 0
                                          • J
                                            jvamos @stephenw10
                                            last edited by jvamos

                                            @stephenw10

                                            zpool status
                                            KLD zfs.ko: depends on kernel - not available or version mismatch
                                            internlize ZFS library
                                            

                                            This is the output of the first command

                                            Geom name: flash/spi0
                                            Providers:
                                            1. Name: flash/spi0
                                               Mediasize: 4194304 (4.0M)
                                               Sectorsize: 512
                                               Stripesize: 4096
                                               Stripeoffset: 0
                                               Mode: r0w0e0
                                               descr: w25q32
                                               ident: (null)
                                               rotationrate: unknown
                                               fwsectors: 0
                                               fwheads: 0
                                            
                                            Geom name: mmcsd0
                                            Providers:
                                            1. Name: mmcsd0
                                               Mediasize: 7820083200 (7.3G)
                                               Sectorsize: 512
                                               Stripesize: 512
                                               Stripeoffset: 0
                                               Mode: r1w1e3
                                               descr: MMCHC DG4008 0.1 SN A603B710 MFG 12/2019 by 69 0x0000
                                               ident: A603B710
                                               rotationrate: 0
                                               fwsectors: 0
                                               fwheads: 0
                                            
                                            Geom name: mmcsd0boot0
                                            Providers:
                                            1. Name: mmcsd0boot0
                                               Mediasize: 4194304 (4.0M)
                                               Sectorsize: 512
                                               Stripesize: 512
                                               Stripeoffset: 0
                                               Mode: r0w0e0
                                               descr: MMCHC DG4008 0.1 SN A603B710 MFG 12/2019 by 69 0x0000
                                               ident: A603B710
                                               rotationrate: 0
                                               fwsectors: 0
                                               fwheads: 0
                                            
                                            Geom name: mmcsd0boot1
                                            Providers:
                                            1. Name: mmcsd0boot1
                                               Mediasize: 4194304 (4.0M)
                                               Sectorsize: 512
                                               Stripesize: 512
                                               Stripeoffset: 0
                                               Mode: r0w0e0
                                               descr: MMCHC DG4008 0.1 SN A603B710 MFG 12/2019 by 69 0x0000
                                               ident: A603B710
                                               rotationrate: 0
                                               fwsectors: 0
                                               fwheads: 0
                                            

                                            It's just the stock option.

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