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    504 Gateway error after update

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • J
      jvamos @jvamos
      last edited by jvamos

      @jvamos e905a89a-6e48-4da7-ac27-09308e7175de-image.png

      maybe a few more than several

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, OK, that's a lot of errors!

        I've not seen exactly that before but similar issues have been the result of an incomplete upgrade.
        What is the output at the command line of?: pkg info -x pfsense

        Steve

        J 1 Reply Last reply Reply Quote 0
        • J
          jvamos @stephenw10
          last edited by

          @stephenw10
          Hi Stephen,
          Yeah the update did not go smoothly.
          Maybe it's something I have misconfigured or maybe it's a bug.

          pfSense-22.05
          pfSense-Status_Monitoring-1.7.11_4
          pfSense-base-22.05
          pfSense-default-config-serial-22.05
          pfSense-kernel-pfSense-22.05
          pfSense-pkg-Avahi-2.2_1
          pfSense-pkg-Status_Traffic_Totals-2.3.2_2
          pfSense-pkg-acme-0.7.1_1
          pfSense-pkg-bandwidthd-0.7.4_5
          pfSense-pkg-darkstat-3.1.3_5
          pfSense-pkg-iperf-3.0.2_5
          pfSense-pkg-nmap-1.4.4_6
          pfSense-pkg-pfBlockerNG-devel-3.1.0_4
          pfSense-rc-22.05
          pfSense-repo-22.05_2
          pfSense-u-boot-1100-20220428
          pfSense-u-boot-2100-20210930_1
          pfSense-u-boot-env-20220429
          pfSense-upgrade-1.0_26
          php74-pfSense-module-0.81

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          • J
            jvamos
            last edited by

            @jvamos
            none of these package show updates available
            when trying to access https://192.168.1.1/firewall_rules.php there is a 502 bad gateway error.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, do you have any 'unusual' rules?

              J 1 Reply Last reply Reply Quote 0
              • J
                jvamos @stephenw10
                last edited by

                @stephenw10
                Maybe some poorly configured outdated vlans?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  No it would need to be some combinations of odd settings making it unique. Like maybe a gateway, schedule, IP options and one TCP flag or something equally weird.

                  Try running at the command line: pfctl -vvf /tmp/rules.debug

                  If it's a rules issue directly that will fail but should show what it's choking on.

                  Steve

                  J 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    You should also check the running kernel with uname -a in case it's booted the 22.01 kernel somehow. For example:

                    [22.05-RELEASE][admin@2100-2.stevew.lan]/root: uname -a
                    FreeBSD 2100-2.stevew.lan 12.3-STABLE FreeBSD 12.3-STABLE plus-RELENG_22_05-n202700-3ddaea61055 pfSense  arm64
                    

                    Steve

                    J 1 Reply Last reply Reply Quote 1
                    • J
                      jvamos @stephenw10
                      last edited by jvamos

                      @stephenw10

                      Loaded 762 passive OS fingerprints
                      pfctl: pfctl_rules
                      pfctl: DIOCXROLLBACK: Invalid argument
                      

                      I think you were right. The upgrade only half finished.

                      uname -a
                      FreeBSD pfsense.johnst 12.3-STABLE FreeBSD 12.3-STABLE plus-RELENG_22_01-n202637-97cc5c23e13 pfSense  arm64
                      
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                      • J
                        jvamos @stephenw10
                        last edited by

                        @stephenw10

                        pfSense-upgrade -d -c
                        >>> Updating repositories metadata...
                        Updating pfSense-core repository catalogue...
                        pfSense-core repository is up to date.
                        Updating pfSense repository catalogue...
                        pfSense repository is up to date.
                        All repositories are up to date.
                        Your system is up to date
                        
                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Another possibility here is that the 22.01 kernel has loaded from another boot device.

                          Do you have an SSD in that 2100? Is it booting ZFS from the SSD?

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            jvamos @stephenw10
                            last edited by

                            @stephenw10
                            No it’s just stock. I think it’s just emmc.
                            Is there a good way to check?

                            Josh

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              You can run zpool status to see what it booted from.

                              You can run geom disk list to see the drives in the system.

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                jvamos @stephenw10
                                last edited by jvamos

                                @stephenw10

                                zpool status
                                KLD zfs.ko: depends on kernel - not available or version mismatch
                                internlize ZFS library
                                

                                This is the output of the first command

                                Geom name: flash/spi0
                                Providers:
                                1. Name: flash/spi0
                                   Mediasize: 4194304 (4.0M)
                                   Sectorsize: 512
                                   Stripesize: 4096
                                   Stripeoffset: 0
                                   Mode: r0w0e0
                                   descr: w25q32
                                   ident: (null)
                                   rotationrate: unknown
                                   fwsectors: 0
                                   fwheads: 0
                                
                                Geom name: mmcsd0
                                Providers:
                                1. Name: mmcsd0
                                   Mediasize: 7820083200 (7.3G)
                                   Sectorsize: 512
                                   Stripesize: 512
                                   Stripeoffset: 0
                                   Mode: r1w1e3
                                   descr: MMCHC DG4008 0.1 SN A603B710 MFG 12/2019 by 69 0x0000
                                   ident: A603B710
                                   rotationrate: 0
                                   fwsectors: 0
                                   fwheads: 0
                                
                                Geom name: mmcsd0boot0
                                Providers:
                                1. Name: mmcsd0boot0
                                   Mediasize: 4194304 (4.0M)
                                   Sectorsize: 512
                                   Stripesize: 512
                                   Stripeoffset: 0
                                   Mode: r0w0e0
                                   descr: MMCHC DG4008 0.1 SN A603B710 MFG 12/2019 by 69 0x0000
                                   ident: A603B710
                                   rotationrate: 0
                                   fwsectors: 0
                                   fwheads: 0
                                
                                Geom name: mmcsd0boot1
                                Providers:
                                1. Name: mmcsd0boot1
                                   Mediasize: 4194304 (4.0M)
                                   Sectorsize: 512
                                   Stripesize: 512
                                   Stripeoffset: 0
                                   Mode: r0w0e0
                                   descr: MMCHC DG4008 0.1 SN A603B710 MFG 12/2019 by 69 0x0000
                                   ident: A603B710
                                   rotationrate: 0
                                   fwsectors: 0
                                   fwheads: 0
                                

                                It's just the stock option.

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, running ufs then and only one drive. Not loading a kernel from the wrong device then.

                                  You can always reinstall 22.05 clean and restore the config. That is usually the quickest way to recover. Open a ticket with us to hey the firmware image if you need it:
                                  https://www.netgate.com/tac-support-request

                                  Steve

                                  J 2 Replies Last reply Reply Quote 1
                                  • J
                                    jvamos @stephenw10
                                    last edited by

                                    @stephenw10 thanks Stephen

                                    1 Reply Last reply Reply Quote 1
                                    • J
                                      jvamos @stephenw10
                                      last edited by

                                      @stephenw10
                                      Form submitted.

                                      J 1 Reply Last reply Reply Quote 0
                                      • J
                                        jvamos @jvamos
                                        last edited by

                                        @jvamos

                                        Now that things are working again all I can think of as the problematic settings are pfblockerNG-devel with a lengthy set of lists or the Firewall Log widget GUI being set to 500 entries while default rule logs was not turned off.

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Hmm, that shouldn't be an issue. Glad you're back and running though.

                                          1 Reply Last reply Reply Quote 0
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