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    New installation. No internet connection.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • E
      estebansabo
      last edited by

      Hello everyone. I am new using pfsense. Today I set up my pfsense router and everything went well. It managed to set everything up without a problem, but I don't have an internet connection for some reason.

      My modem is directly connected to the WAN of my pfsense router, and the LAN is connected to a switch where I have my other devices. But none have Internet access.

      Everything is default, I have not changed anything. The firewall rules seem to be fine.

      PS: I managed to install additional packages in pfsense, and I ping 1.1.1.1 and it works. Only my LAN does not have access to the Internet.

      Any advice? Thanks.

      G 1 Reply Last reply Reply Quote 0
      • AndyRHA
        AndyRH
        last edited by

        Are your LAN systems getting correct DHCP addresses?
        Because you are able to load pfSense packages the WAN side is likely not the problem.
        Are you pinging 1.1.1.1 from the FW?

        o||||o
        7100-1u

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        • G
          gabacho4 Rebel Alliance @estebansabo
          last edited by gabacho4

          @estebansabo if you can ping ip addresses but can’t get to websites then the issue is very likely DNS. Do you have the DNS Resolver service running and listening on your LAN interface? If you use a computer and type “nslookup Google.com” in a command prompt/terminal window, what do you get back?

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          • E
            estebansabo @AndyRH
            last edited by

            @andyrh Thanks for such a quick response.

            Apparently I only have internet on my pfsense router. I'm going to: diagnose - ping and there I receive a response from 1.1.1.1 and from google.com

            WAN is DHCP
            And LAN static.

            I don't know if it's something weird but my WAN ip is generic. 192.168.5.3.

            The access ip to my modem is 192.168.5.1

            stephenw10S 1 Reply Last reply Reply Quote 0
            • E
              estebansabo @gabacho4
              last edited by

              @gabacho4 Ok I will check. Everything is default btw.

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              • E
                estebansabo @gabacho4
                last edited by

                @gabacho4 dns request time up.

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                • stephenw10S
                  stephenw10 Netgate Administrator @estebansabo
                  last edited by

                  @estebansabo said in New installation. No internet connection.:

                  I don't know if it's something weird but my WAN ip is generic. 192.168.5.3.
                  The access ip to my modem is 192.168.5.1

                  That's fine as long as the LAN is using a different subnet.

                  Go to Firewall > NAT > Outbound and make sure it has created auto rules for the LAN subnet on the WAN.

                  Steve

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                  • G
                    gabacho4 Rebel Alliance @estebansabo
                    last edited by

                    This post is deleted!
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                    • E
                      estebansabo @gabacho4
                      last edited by

                      @gabacho4 https://imgur.com/a/aHKdDKo

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                      • E
                        estebansabo @stephenw10
                        last edited by

                        @stephenw10 https://imgur.com/a/aHKdDKo

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          That looks fine, I'd expect it to work.

                          How exactly are you testing from a LAN side client? How is it failing?

                          Steve

                          E stephenw10S 2 Replies Last reply Reply Quote 0
                          • G
                            gabacho4 Rebel Alliance
                            last edited by

                            Sorry to disappear. I was slammed yesterday. So couple things.

                            1. What IP address is your PC being assigned?
                            2. Can you confirm that the assigned DNS server is your pfSense LAN interface (192.168.2.1)?

                            If you are using Windows, type ipconfig /all in a command prompt window.

                            1. Everything else seems normal to me. Can you give us a screenshot of your DNS Resolver settings as well?
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                            • E
                              estebansabo @gabacho4
                              last edited by

                              @gabacho4 192.168.2.32 is the ip that i have on my pc.

                              Maybe my isp modem is the problem? is just a simple fiber modem.

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                              • E
                                estebansabo @stephenw10
                                last edited by

                                @stephenw10 my modem has a single wan port and is connected directly to my pfsense router. The LAN port of my pfsense router is connected to a switch, and provides connection to all my devices. But no internet access.

                                maybe my isp is blocking something?

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                                • G
                                  gabacho4 Rebel Alliance @estebansabo
                                  last edited by

                                  @estebansabo what is the dns server that your computer is using? It should be displayed using the command I gave you.

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator @stephenw10
                                    last edited by

                                    @stephenw10 said in New installation. No internet connection.:

                                    How exactly are you testing from a LAN side client? How is it failing?

                                    ^

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                                    • J
                                      Jarhead @stephenw10
                                      last edited by

                                      Saw a post from him earlier on the opnsense forum.
                                      He's having the same trouble with it.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Probably a DNS issue. The error the client is showing is probably saying exactly that....

                                        1 Reply Last reply Reply Quote 0
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