Futro s920 + DELL INTEL PRO X3959 crash on heavy load

manu_hna

@stephenw10
Hi Steve,
Yeah, nothing happens. It just reboots :s

The curious thing is that running iperf on Linuxstress does not trigger this hard reset.
Also, if the test is run just after a startup (cold system) sometimes the test does not fail. But it always does once the temps are high. Is the system maybe rebooting due to temperatures?
Is there anyway to check that with pfsense?

Thanks,
Manuel

stephenw10

Sure you can check the CPU temp. It will show on the dashboard if you enable the senor in Sys > Adv > Misc.

However it may be some other component overheating.

How are you testing with Linuxstress?

Steve

manu_hna

@stephenw10
I have seen that the crash is at +/- 80C° and 100% CPU usage.
I am testing with a live USB of Linux Stress.

Thanks,
Manuel

stephenw10

The CPU core is running at 80°C?
That seems hot, what CPU is it?

How hot does it run at idle?

Is the system fan spinning up with temperature as expected?

Steve

manu_hna

@stephenw10
It runs at 60/70 normally. It does not have a fan. It is a passively cooled CPU.

Thanks,
Manuel

stephenw10

Hmm, well that's not so bad then. Anything passively cooled it expected to run hot. But that is still very hot. What is the actual CPU in that?

stephenw10

Ah, Ok I see it's an AMD GX-415GA?

Hmm, that appears to have a max rated temp of 90°C. In which case 80 seems waay too close!

It looks like it has a pretty big heatsink and the case is full of holes so the first thing I would do it just point a desk fan at it. It should make a pretty huge difference to the temps.

Steve

manu_hna

@stephenw10
Hi Steve, thanks for keeping up!
I have made some tests with low temps (60Cº) and it took more to fail but it did fail anyway. I don't think this one was due to the temps but who knows... I am really out of options rn.
Anything else I can test/investigate?

Thanks,
Manuel

manu_hna

@manu_hna @stephenw10
I tried the desk fan approach but no luck... The pfsense application still crashed.

Thanks,
Manuel

stephenw10

You set the sensor to amdtemp? Those are actually the reported CPU core values?

How old is that device? It looks like it could be almost 10 years in which case it could just be failing components if it's seen a lot of hours.

Steve

manu_hna

@stephenw10
Hi Steve,
Yes those are amd sensor. Maybe this unit has gone bad. Just as a test I tried same iperf with opnsense and openwrt and same results occurred...
I have ordered a new one and I'll see how this goes.

Thanks, Manuel

manu_hna

Hi!
Just to close this. Bought another unit and it is now working perfectly. So it was, indeed, faulty hardware.
Thanks @stephenw10 and @Patch for the help.

Manuel