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    Futro s920 + DELL INTEL PRO X3959 crash on heavy load

    Scheduled Pinned Locked Moved General pfSense Questions
    21 Posts 3 Posters 1.9k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Sure you can check the CPU temp. It will show on the dashboard if you enable the senor in Sys > Adv > Misc.

      However it may be some other component overheating.

      How are you testing with Linuxstress?

      Steve

      M 1 Reply Last reply Reply Quote 0
      • M
        manu_hna @stephenw10
        last edited by

        @stephenw10
        I have seen that the crash is at +/- 80C° and 100% CPU usage.
        I am testing with a live USB of Linux Stress.

        Thanks,
        Manuel

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          The CPU core is running at 80°C?
          That seems hot, what CPU is it?

          How hot does it run at idle?

          Is the system fan spinning up with temperature as expected?

          Steve

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          • M
            manu_hna @stephenw10
            last edited by

            @stephenw10
            It runs at 60/70 normally. It does not have a fan. It is a passively cooled CPU.

            Thanks,
            Manuel

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, well that's not so bad then. Anything passively cooled it expected to run hot. But that is still very hot. What is the actual CPU in that?

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ah, Ok I see it's an AMD GX-415GA?

                Hmm, that appears to have a max rated temp of 90°C. In which case 80 seems waay too close!

                It looks like it has a pretty big heatsink and the case is full of holes so the first thing I would do it just point a desk fan at it. It should make a pretty huge difference to the temps.

                Steve

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                • M
                  manu_hna @stephenw10
                  last edited by

                  @stephenw10
                  Hi Steve, thanks for keeping up!
                  I have made some tests with low temps (60Cº) and it took more to fail but it did fail anyway. I don't think this one was due to the temps but who knows... I am really out of options rn.
                  Anything else I can test/investigate?

                  Thanks,
                  Manuel

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                  • M
                    manu_hna @manu_hna
                    last edited by

                    @manu_hna @stephenw10
                    I tried the desk fan approach but no luck... The pfsense application still crashed.

                    Thanks,
                    Manuel

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      You set the sensor to amdtemp? Those are actually the reported CPU core values?

                      How old is that device? It looks like it could be almost 10 years in which case it could just be failing components if it's seen a lot of hours.

                      Steve

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                      • M
                        manu_hna @stephenw10
                        last edited by

                        @stephenw10
                        Hi Steve,
                        Yes those are amd sensor. Maybe this unit has gone bad. Just as a test I tried same iperf with opnsense and openwrt and same results occurred...
                        I have ordered a new one and I'll see how this goes.

                        Thanks, Manuel

                        1 Reply Last reply Reply Quote 1
                        • M
                          manu_hna
                          last edited by

                          Hi!
                          Just to close this. Bought another unit and it is now working perfectly. So it was, indeed, faulty hardware.
                          Thanks @stephenw10 and @Patch for the help.

                          Manuel

                          1 Reply Last reply Reply Quote 1
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