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PfSense+ 22.05 -> 23.01 Boot Failure after Upgrade

General pfSense Questions
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  • R
    roach32
    last edited by roach32 Feb 16, 2023, 4:19 AM Feb 16, 2023, 4:16 AM

    Upgraded 22.05 pfsense+ to 23.01 today and stuck at boot with the following error:

    Loading kernel..
    /boot/kernel/kernel text=0x1a8f80 text=0x1052b58 text=0x1a260c0 data-0x140 data=0x2618c4+0×59d73c 0x8+0x1ccba8+0×8+0×1d7685/
    loading configured kernel modules
    /boot/kernel/zfs.ko size 0x5b2878 at 0x3ba5000
    /etc/hostid size=0×25
    /boot/kernel/opensolaris.ko size Oxaab0 at 0x4158000
    /boot/entropy size=0×1000
    staging Oxaa200000 (not copying) tramp Oxb6ac0000 PT4 Oxbab7000
    Start @ Oxffffffff803a9000
    EFI framebuffer information:
    addr, size 0x0000000 , 0×500000
    dimensions 1280 × 1024
    stride 1280
    masks 0x00ff0000. 0x0000ff00. 0x000000ff. 0xff000000

    Anyone have any ideas how to get beyond this? I have changed boot environment and gone back to 22.05 for now but I would like to make sure this is up to date pretty soon for security reasons..

    S 1 Reply Last reply Feb 17, 2023, 4:07 AM Reply Quote 0
    • J jimp moved this topic from Problems Installing or Upgrading pfSense Software on Feb 16, 2023, 3:56 PM
    • J
      jimp Rebel Alliance Developer Netgate
      last edited by Feb 16, 2023, 3:57 PM

      What type of hardware or hypervisor is this installation running on?

      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

      Need help fast? Netgate Global Support!

      Do not Chat/PM for help!

      R 1 Reply Last reply Feb 17, 2023, 3:53 AM Reply Quote 0
      • R
        roach32 @jimp
        last edited by Feb 17, 2023, 3:53 AM

        @jimp

        • Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz
          4 CPUs: 1 package(s) x 4 core(s)
          AES-NI CPU Crypto: Yes (active)

        • CPU: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz (3292.45-MHz K8-class CPU)
        • Real memory = 8589934592 (8192 MB)
        • Avail memory = 7926775808 (7559 MB)

        • Intel(R) I217-LM LPT
        • Intel(R) Gigabit CT 82574L
        • Intel(R) PRO/1000 PT 82572EI (Copper)
        • HP NC552SFP/Emulex OCE11102 Dual-Port 10Gb Network Adapter
        1 Reply Last reply Reply Quote 0
        • S
          SteveITS Galactic Empire @roach32
          last edited by Feb 17, 2023, 4:07 AM

          @roach32 FYI on security, there are patches in the System Patches package for 22.05.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

          R 1 Reply Last reply Feb 17, 2023, 5:20 AM Reply Quote 0
          • R
            roach32 @SteveITS
            last edited by roach32 Feb 17, 2023, 5:20 AM Feb 17, 2023, 5:20 AM

            @steveits

            thanks for this. unfortunately, all pkgs moved to php8.1 so cannot install system patches package on plus 22.05. Getting this msg:

            WARNING: Current pkg repository has a new PHP major
            version. pfSense should be upgraded before
            installing any new package.

            S 1 Reply Last reply Feb 17, 2023, 11:53 AM Reply Quote 0
            • S
              SteveITS Galactic Empire @roach32
              last edited by Feb 17, 2023, 11:53 AM

              @roach32 oh that’s great they added a warning! Interesting I don’t see that yet on my 22.05 but might be triggered by trying an install or update.

              In System/Update change your branch to Previous Stable Version which is now 22.05, then you can install/update packages. Change to Current to upgrade to 23.01.

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote 👍 helpful posts!

              R 1 Reply Last reply Feb 17, 2023, 9:16 PM Reply Quote 1
              • J
                jimp Rebel Alliance Developer Netgate
                last edited by Feb 17, 2023, 1:26 PM

                I'm not aware of anything that would prevent that specific system from booting, I mostly asked because we had some similar reports from Hyper-V users that it stopped there, but we haven't been able to consistently reproduce that in lab conditions.

                To start with I'd check System > Advanced, Admin Access tab and make sure you do not have the serial console enabled.

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

                R S 2 Replies Last reply Feb 17, 2023, 9:20 PM Reply Quote 0
                • J
                  jimp Rebel Alliance Developer Netgate
                  last edited by Feb 17, 2023, 1:28 PM

                  Also if you get those pkg errors, you might want to force a reinstall of pkg after selecting the previous stable/22.05 branch.

                  : pkg-static bootstrap -f
                  : pkg-static update -f
                  

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                  Need help fast? Netgate Global Support!

                  Do not Chat/PM for help!

                  1 Reply Last reply Reply Quote 0
                  • R
                    roach32 @SteveITS
                    last edited by Feb 17, 2023, 9:16 PM

                    @steveits you rock! that worked great

                    1 Reply Last reply Reply Quote 0
                    • R
                      roach32 @jimp
                      last edited by roach32 Feb 17, 2023, 9:21 PM Feb 17, 2023, 9:20 PM

                      @jimp

                      many thanks Jim. serial console isn't enabled. at any rate, I ordered a brand new server to replace this unit today since I have been wanting to upgrade to a proper powerful server to go the TNSR route and retire this one workstation-class box that isn't upgrading to 23.01. the 6 others will remain on pfsense +.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Snk @jimp
                        last edited by Feb 18, 2023, 10:04 PM

                        @jimp

                        I'm also having this problem with Hyper-V, the system won't finish booting.
                        I left it for more than 2 hours, before returning with the snapshot.
                        It simply hangs on the message: masks 0x00ff0000. 0x0000ff00. 0x000000ff. 0xff000000
                        And it doesn't go away for hours.

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by Feb 18, 2023, 10:51 PM

                          See: https://forum.netgate.com/topic/177220/latest-pfsense-23-01-beta-freezes-on-hyper-v

                          S 1 Reply Last reply Feb 18, 2023, 11:02 PM Reply Quote 1
                          • S
                            Snk @stephenw10
                            last edited by Feb 18, 2023, 11:02 PM

                            @stephenw10

                            My installation of pfsense has 15GB of disk, which leads me to believe that there is no space.
                            I just tried to update again and it failed again.
                            I'm completely tied hand and foot.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by Feb 19, 2023, 1:14 AM

                              Like it filled at update or was already full?

                              if you roll back to an earlier snapshot how much is used?

                              S 1 Reply Last reply Feb 19, 2023, 1:08 PM Reply Quote 0
                              • S
                                Snk @stephenw10
                                last edited by Feb 19, 2023, 1:08 PM

                                @stephenw10

                                This is my gpart status
                                login-to-view

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by Feb 19, 2023, 2:54 PM

                                  That doesn't show how much of the drive is in use. I assume you see a lot less used space in the hypervisor?

                                  S 1 Reply Last reply Feb 19, 2023, 3:54 PM Reply Quote 0
                                  • S
                                    Snk @stephenw10
                                    last edited by Snk Feb 19, 2023, 3:56 PM Feb 19, 2023, 3:54 PM

                                    @stephenw10

                                    Do you think if I increase the size from 20GB to 80GB it will solve this installation error?

                                    login-to-view

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by Feb 19, 2023, 4:05 PM

                                      Probably, if it;s simply filling the drive at upgrade.

                                      S 1 Reply Last reply Feb 19, 2023, 4:10 PM Reply Quote 0
                                      • S
                                        Snk @stephenw10
                                        last edited by Feb 19, 2023, 4:10 PM

                                        @stephenw10

                                        Would you have any tutorial on how to expand the space within pfsense?

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          jimp Rebel Alliance Developer Netgate
                                          last edited by Feb 19, 2023, 4:18 PM

                                          In some cases, touch /root/force_growfs and then rebooting is sufficient. But that depends on which part of the disk is running out of space. That's quick and easy to try.

                                          A clean install of a recent base is best if you can.

                                          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                          Need help fast? Netgate Global Support!

                                          Do not Chat/PM for help!

                                          S 1 Reply Last reply Feb 19, 2023, 4:19 PM Reply Quote 0
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