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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • T
      tman222 @tman222
      last edited by

      @tman222 said in NUT package:

      Fingers crossed, I may have found a workaround. My CyberPower UPS has now been continuously connected for a little over 1.5 hours.

      After a lot of searching, I came across this link:

      https://github.com/networkupstools/nut/wiki/Troubleshooting-eventual-disconnections-(Data-stale)

      I ended up setting/adjusting the following variables:
      pollinterval=15 in the section for ups.conf
      MAXAGE 25 in the section for upsd.conf
      DEADTIME 25 in the section for upsmon.conf

      Will continue to monitor - hopefully it will to stay connected.

      Well, I spoke too soon - shortly after posting this the connection was lost again with the same signal 10 kernel error shown in the logs that has already been referenced above.

      Would another temporary workaround be just to set up a cron job to restart nut every e.g. 15min until a more permanent solution is found?

      1 Reply Last reply Reply Quote 1
      • A
        azdeltawye @JonathanLee
        last edited by

        @jonathanlee

        My problem looks a bit different.

        b5e72f85-d3a1-41b8-aa4c-10486eaad734-image.png

        JonathanLeeJ 1 Reply Last reply Reply Quote 1
        • JonathanLeeJ
          JonathanLee @dennypage
          last edited by JonathanLee

          @dennypage I removed the package for now, it is generating tons of logs that I can't see anything else in the GUI logs. It seems to be consuming more resources than normal also with the pointer issues. Will reinstall once we have a solid resolve for this issue.

          Make sure to upvote

          dennypageD 1 Reply Last reply Reply Quote 0
          • JonathanLeeJ
            JonathanLee @azdeltawye
            last edited by

            @azdeltawye is that the only entry ?

            Make sure to upvote

            A 1 Reply Last reply Reply Quote 0
            • A
              azdeltawye @dennypage
              last edited by azdeltawye

              @dennypage

              I guess my symptoms are different in that it never works at all. Yes, I have unplugged and rebooted several times without any improvement.

              I did run the 'usbconfig -v' command and it appears normal?:

              ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0300
  bDeviceClass = 0x0009  <HUB>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0003
  bMaxPacketSize0 = 0x0009
  idVendor = 0x0000
  idProduct = 0x0000
  bcdDevice = 0x0100
  iManufacturer = 0x0001  <Intel>
  iProduct = 0x0002  <XHCI root HUB>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001


 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x001f
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x0040
    bMaxPower = 0x0000

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0009  <HUB>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0002
        bInterval = 0x00ff
        bRefresh = 0x0000
        bSynchAddress = 0x0000

      Additional Descriptor

      bLength = 0x06
      bDescriptorType = 0x30
      bDescriptorSubType = 0x00
       RAW dump:
       0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00




ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (0mA)
ugen0.2.0: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 29>

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0110
  bDeviceClass = 0x0000  <Probed by interface class>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0000
  bMaxPacketSize0 = 0x0008
  idVendor = 0x09ae
  idProduct = 0x3015
  bcdDevice = 0x020a
  iManufacturer = 0x0002  <Tripp Lite >
  iProduct = 0x0003  <TRIPP LITE SMART1500RMXLN >
  iSerialNumber = 0x0004  <2517AY0SM882400090>
  bNumConfigurations = 0x0001


 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x0022
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00e0
    bMaxPower = 0x0000

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x10
       RAW dump:
       0x00 | 0x09, 0x21, 0x10, 0x01, 0x00, 0x01, 0x22, 0xe4,
       0x08 | 0x04

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0008
        bInterval = 0x0028
        bRefresh = 0x0000
        bSynchAddress = 0x0000
              dennypageD 1 Reply Last reply Reply Quote 1
              • A
                azdeltawye @JonathanLee
                last edited by

                @jonathanlee said in NUT package:

                @azdeltawye is that the only entry ?

                It seems to repeat that sequence over and over.

                1 Reply Last reply Reply Quote 1
                • dennypageD
                  dennypage @azdeltawye
                  last edited by

                  @azdeltawye Need the usbhid-ups and kernel usb messages as above.

                  A 1 Reply Last reply Reply Quote 1
                  • A
                    azdeltawye @dennypage
                    last edited by

                    @dennypage

                    Feb 17 18:14:00 pfSense newsyslog[32087]: logfile turned over due to size>500K
Feb 17 18:14:00 pfSense sshguard[53321]: Exiting on signal.
Feb 17 18:14:00 pfSense sshguard[33151]: Now monitoring attacks.
Feb 17 18:14:03 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:06 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:14:06 pfSense kernel: uhid0: at uhub0, port 4, addr 29 (disconnected)
Feb 17 18:14:06 pfSense kernel: uhid0: detached
Feb 17 18:14:07 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:14:07 pfSense kernel: uhid0 on uhub0
Feb 17 18:14:07 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 30> on usbus0
Feb 17 18:14:08 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:14 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:19 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:21 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:14:21 pfSense kernel: uhid0: at uhub0, port 4, addr 30 (disconnected)
Feb 17 18:14:21 pfSense kernel: uhid0: detached
Feb 17 18:14:22 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:14:22 pfSense kernel: uhid0 on uhub0
Feb 17 18:14:22 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 31> on usbus0
Feb 17 18:14:24 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:29 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:34 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:36 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:14:36 pfSense kernel: uhid0: at uhub0, port 4, addr 31 (disconnected)
Feb 17 18:14:36 pfSense kernel: uhid0: detached
Feb 17 18:14:36 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:14:37 pfSense kernel: uhid0 on uhub0
Feb 17 18:14:37 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 32> on usbus0
Feb 17 18:14:39 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:44 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:49 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:51 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:14:51 pfSense kernel: uhid0: at uhub0, port 4, addr 32 (disconnected)
Feb 17 18:14:51 pfSense kernel: uhid0: detached
Feb 17 18:14:51 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:14:52 pfSense kernel: uhid0 on uhub0
Feb 17 18:14:52 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 1> on usbus0
Feb 17 18:14:54 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:14:59 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:04 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:06 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:15:06 pfSense kernel: uhid0: at uhub0, port 4, addr 1 (disconnected)
Feb 17 18:15:06 pfSense kernel: uhid0: detached
Feb 17 18:15:06 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:15:07 pfSense kernel: uhid0 on uhub0
Feb 17 18:15:07 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 2> on usbus0
Feb 17 18:15:09 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:14 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:19 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:21 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:15:21 pfSense kernel: uhid0: at uhub0, port 4, addr 2 (disconnected)
Feb 17 18:15:21 pfSense kernel: uhid0: detached
Feb 17 18:15:21 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:15:21 pfSense kernel: uhid0 on uhub0
Feb 17 18:15:21 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 3> on usbus0
Feb 17 18:15:24 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:29 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:34 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:36 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:15:36 pfSense kernel: uhid0: at uhub0, port 4, addr 3 (disconnected)
Feb 17 18:15:36 pfSense kernel: uhid0: detached
Feb 17 18:15:36 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:15:37 pfSense kernel: uhid0 on uhub0
Feb 17 18:15:37 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 4> on usbus0
Feb 17 18:15:39 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:44 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:49 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:51 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:15:51 pfSense kernel: uhid0: at uhub0, port 4, addr 4 (disconnected)
Feb 17 18:15:51 pfSense kernel: uhid0: detached
Feb 17 18:15:51 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:15:51 pfSense kernel: uhid0 on uhub0
Feb 17 18:15:51 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 5> on usbus0
Feb 17 18:15:54 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:15:59 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:04 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:06 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:16:06 pfSense kernel: uhid0: at uhub0, port 4, addr 5 (disconnected)
Feb 17 18:16:06 pfSense kernel: uhid0: detached
Feb 17 18:16:06 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:16:06 pfSense kernel: uhid0 on uhub0
Feb 17 18:16:06 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 6> on usbus0
Feb 17 18:16:09 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:14 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:20 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:21 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:16:21 pfSense kernel: uhid0: at uhub0, port 4, addr 6 (disconnected)
Feb 17 18:16:21 pfSense kernel: uhid0: detached
Feb 17 18:16:21 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:16:21 pfSense kernel: uhid0 on uhub0
Feb 17 18:16:21 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 7> on usbus0
Feb 17 18:16:25 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:30 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:35 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:36 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:16:36 pfSense kernel: uhid0: at uhub0, port 4, addr 7 (disconnected)
Feb 17 18:16:36 pfSense kernel: uhid0: detached
Feb 17 18:16:36 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:16:36 pfSense kernel: uhid0 on uhub0
Feb 17 18:16:36 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 8> on usbus0
Feb 17 18:16:40 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:45 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:50 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:16:51 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:16:51 pfSense kernel: uhid0: at uhub0, port 4, addr 8 (disconnected)
Feb 17 18:16:51 pfSense kernel: uhid0: detached
Feb 17 18:16:51 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:16:51 pfSense kernel: uhid0 on uhub0
Feb 17 18:16:51 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 9> on usbus0
Feb 17 18:16:55 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:00 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:05 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:06 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:17:06 pfSense kernel: uhid0: at uhub0, port 4, addr 9 (disconnected)
Feb 17 18:17:06 pfSense kernel: uhid0: detached
Feb 17 18:17:06 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:17:06 pfSense kernel: uhid0 on uhub0
Feb 17 18:17:06 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 10> on usbus0
Feb 17 18:17:10 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:15 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:20 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:21 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:17:21 pfSense kernel: uhid0: at uhub0, port 4, addr 10 (disconnected)
Feb 17 18:17:21 pfSense kernel: uhid0: detached
Feb 17 18:17:21 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:17:21 pfSense kernel: uhid0 on uhub0
Feb 17 18:17:21 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 11> on usbus0
Feb 17 18:17:25 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:30 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:35 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:36 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:17:36 pfSense kernel: uhid0: at uhub0, port 4, addr 11 (disconnected)
Feb 17 18:17:36 pfSense kernel: uhid0: detached
Feb 17 18:17:36 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:17:36 pfSense kernel: uhid0 on uhub0
Feb 17 18:17:36 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 12> on usbus0
Feb 17 18:17:40 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:45 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:50 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:17:50 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:17:50 pfSense kernel: uhid0: at uhub0, port 4, addr 12 (disconnected)
Feb 17 18:17:50 pfSense kernel: uhid0: detached
Feb 17 18:17:51 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:17:51 pfSense kernel: uhid0 on uhub0
Feb 17 18:17:51 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 13> on usbus0
Feb 17 18:17:55 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:00 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:05 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:06 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:18:06 pfSense kernel: uhid0: at uhub0, port 4, addr 13 (disconnected)
Feb 17 18:18:06 pfSense kernel: uhid0: detached
Feb 17 18:18:06 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:18:06 pfSense kernel: uhid0 on uhub0
Feb 17 18:18:06 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 14> on usbus0
Feb 17 18:18:10 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:15 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:20 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:20 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:18:20 pfSense kernel: uhid0: at uhub0, port 4, addr 14 (disconnected)
Feb 17 18:18:20 pfSense kernel: uhid0: detached
Feb 17 18:18:21 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:18:21 pfSense kernel: uhid0 on uhub0
Feb 17 18:18:21 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 15> on usbus0
Feb 17 18:18:24 pfSense upsd[20933]: Can't connect to UPS [SMART1500RMXLN] (usbhid-ups-SMART1500RMXLN): No such file or directory
Feb 17 18:18:25 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:30 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:30 pfSense upsmon[19379]: UPS SMART1500RMXLN is unavailable
Feb 17 18:18:35 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:35 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:18:35 pfSense kernel: uhid0: at uhub0, port 4, addr 15 (disconnected)
Feb 17 18:18:35 pfSense kernel: uhid0: detached
Feb 17 18:18:36 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:18:36 pfSense kernel: uhid0 on uhub0
Feb 17 18:18:36 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 16> on usbus0
Feb 17 18:18:40 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:45 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:50 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:18:50 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:18:50 pfSense kernel: uhid0: at uhub0, port 4, addr 16 (disconnected)
Feb 17 18:18:50 pfSense kernel: uhid0: detached
Feb 17 18:18:51 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:18:51 pfSense kernel: uhid0 on uhub0
Feb 17 18:18:51 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 17> on usbus0
Feb 17 18:18:55 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:19:00 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:19:05 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:19:05 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:19:05 pfSense kernel: uhid0: at uhub0, port 4, addr 17 (disconnected)
Feb 17 18:19:05 pfSense kernel: uhid0: detached
Feb 17 18:19:06 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:19:06 pfSense kernel: uhid0 on uhub0
Feb 17 18:19:06 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 18> on usbus0
Feb 17 18:19:10 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:19:15 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:19:20 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 18:19:20 pfSense kernel: uhid0: at uhub0, port 4, addr 18 (disconnected)
Feb 17 18:19:20 pfSense kernel: uhid0: detached
Feb 17 18:19:20 pfSense upsmon[19379]: Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 18:19:21 pfSense kernel: ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 18:19:21 pfSense kernel: uhid0 on uhub0
Feb 17 18:19:21 pfSense kernel: uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 19> on usbus0
                    dennypageD 1 Reply Last reply Reply Quote 1
                    • dennypageD
                      dennypage @JonathanLee
                      last edited by

                      @jonathanlee said in NUT package:

                      I removed the package for now, it is generating tons of logs that I can't see anything else in the GUI logs.

                      No worries. I'll let you know if I need you to test anything. Thanks.

                      1 Reply Last reply Reply Quote 1
                      • dennypageD
                        dennypage @azdeltawye
                        last edited by

                        @azdeltawye At first glance that looks like a simple bad usb cable, ups or possible a usb driver problem. But let's make sure...

                        First, please post your current nut configuration (Services / UPS / Settings). Also, what type of hardware are you running pfSense on?

                        Then do the following:

                        • go into Services / UPS / Settings and select Disabled as your UPS Type. Save the configuration.
                        • unplug the usb connection to the ups.
                        • reboot pfSense, and wait for it to fully boot.
                        • plug the usb connection to the ups back in.
                        • wait a couple of minutes
                        • collect and post all kernel messages since boot pertaining to usb in an way.

                        I am particularly interested in seeing if it continues in a detach / re-attach loop on the usb bus.

                        After that, you can re-enable nut and start trying different usb cables and usb ports (particularly usb v2 vs usb v3) to see if that affects the behavior. You can also try adding / removing a usb hub (preferably powered).

                        Thanks

                        A 1 Reply Last reply Reply Quote 1
                        • A
                          azdeltawye @dennypage
                          last edited by azdeltawye

                          @dennypage
                          Thanks for helping out with this. I really appreciate it!

                          Settings:
                          80d82a74-ed04-476b-b9af-906b03e1ef6e-image.png

                          Hardware: Netgate SG-5100

                          I followed your instructions & swapped USB ports and cables. Here are the logs since bootup @19:42

                          Feb 17 19:56:30 	upsmon 	94045 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:56:25 	upsmon 	94045 	UPS SMART1500RMXLN is unavailable
Feb 17 19:56:25 	upsmon 	94045 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:56:25 	upsd 	94798 	User local-monitor@::1 logged into UPS [SMART1500RMXLN]
Feb 17 19:56:21 	upsd 	94798 	Startup successful
Feb 17 19:56:21 	upsd 	94798 	Can't connect to UPS [SMART1500RMXLN] (usbhid-ups-SMART1500RMXLN): No such file or directory
Feb 17 19:56:21 	upsd 	94798 	listening on 127.0.0.1 port 3493
Feb 17 19:56:21 	upsd 	94798 	listening on ::1 port 3493
Feb 17 19:56:20 	upsmon 	94045 	Communications with UPS SMART1500RMXLN lost
Feb 17 19:56:20 	upsmon 	94045 	UPS [SMART1500RMXLN]: connect failed: Connection failure: Connection refused
Feb 17 19:56:20 	upsmon 	94045 	Startup successful
Feb 17 19:56:20 	php-fpm 	367 	/nut_settings.php: Starting service nut
Feb 17 19:56:20 	upsd 	33565 	Signal 15: exiting
Feb 17 19:56:20 	upsd 	33565 	mainloop: Interrupted system call
Feb 17 19:56:20 	upsd 	33565 	User local-monitor@::1 logged out from UPS [SMART1500RMXLN]
Feb 17 19:56:20 	upsmon 	32053 	Signal 15: exiting
Feb 17 19:56:20 	php-fpm 	367 	/nut_settings.php: Stopping service nut
Feb 17 19:56:20 	check_reload_status 	396 	Syncing firewall
Feb 17 19:56:20 	php-fpm 	367 	/nut_settings.php: Configuration Change: DSIMS@192.168.200.241 (Local Database): Updated UPS settings
Feb 17 19:56:18 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 2> on usbus0
Feb 17 19:56:18 	kernel 		uhid0 on uhub0
Feb 17 19:56:17 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:56:17 	kernel 		uhid0: detached
Feb 17 19:56:17 	kernel 		uhid0: at uhub0, port 4, addr 1 (disconnected)
Feb 17 19:56:17 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:56:15 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:56:10 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:56:05 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:56:03 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 1> on usbus0
Feb 17 19:56:03 	kernel 		uhid0 on uhub0
Feb 17 19:56:02 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:56:02 	kernel 		uhid0: detached
Feb 17 19:56:02 	kernel 		uhid0: at uhub0, port 4, addr 32 (disconnected)
Feb 17 19:56:02 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:56:00 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:55 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:50 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:48 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 32> on usbus0
Feb 17 19:55:48 	kernel 		uhid0 on uhub0
Feb 17 19:55:48 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:55:47 	kernel 		uhid0: detached
Feb 17 19:55:47 	kernel 		uhid0: at uhub0, port 4, addr 31 (disconnected)
Feb 17 19:55:47 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:55:45 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:40 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:35 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:33 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 31> on usbus0
Feb 17 19:55:33 	kernel 		uhid0 on uhub0
Feb 17 19:55:33 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:55:32 	kernel 		uhid0: detached
Feb 17 19:55:32 	kernel 		uhid0: at uhub0, port 4, addr 30 (disconnected)
Feb 17 19:55:32 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:55:30 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:25 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:20 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:18 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 30> on usbus0
Feb 17 19:55:18 	kernel 		uhid0 on uhub0
Feb 17 19:55:18 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:55:18 	kernel 		uhid0: detached
Feb 17 19:55:17 	kernel 		uhid0: at uhub0, port 4, addr 29 (disconnected)
Feb 17 19:55:17 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:55:15 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:10 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:05 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:55:03 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 29> on usbus0
Feb 17 19:55:03 	kernel 		uhid0 on uhub0
Feb 17 19:55:03 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:55:00 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:55 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:50 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:45 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:40 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:35 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:30 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:25 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:20 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:15 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:11 	kernel 		uhid0: detached
Feb 17 19:54:11 	kernel 		uhid0: at uhub0, port 3, addr 28 (disconnected)
Feb 17 19:54:11 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:54:10 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:09 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 28> on usbus0
Feb 17 19:54:09 	kernel 		uhid0 on uhub0
Feb 17 19:54:09 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:54:08 	kernel 		uhid0: detached
Feb 17 19:54:08 	kernel 		uhid0: at uhub0, port 3, addr 27 (disconnected)
Feb 17 19:54:08 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:54:05 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:54:00 	upsmon 	32053 	UPS SMART1500RMXLN is unavailable
Feb 17 19:54:00 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:55 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:55 	upsd 	33565 	Can't connect to UPS [SMART1500RMXLN] (usbhid-ups-SMART1500RMXLN): No such file or directory
Feb 17 19:53:54 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 27> on usbus0
Feb 17 19:53:54 	kernel 		uhid0 on uhub0
Feb 17 19:53:54 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:53:53 	kernel 		uhid0: detached
Feb 17 19:53:53 	kernel 		uhid0: at uhub0, port 3, addr 26 (disconnected)
Feb 17 19:53:53 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:53:50 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:45 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:40 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:39 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 26> on usbus0
Feb 17 19:53:39 	kernel 		uhid0 on uhub0
Feb 17 19:53:39 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:53:38 	kernel 		uhid0: detached
Feb 17 19:53:38 	kernel 		uhid0: at uhub0, port 3, addr 25 (disconnected)
Feb 17 19:53:38 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:53:35 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:30 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:25 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:24 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 25> on usbus0
Feb 17 19:53:24 	kernel 		uhid0 on uhub0
Feb 17 19:53:24 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:53:23 	kernel 		uhid0: detached
Feb 17 19:53:23 	kernel 		uhid0: at uhub0, port 3, addr 24 (disconnected)
Feb 17 19:53:23 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:53:20 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:15 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:09 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:53:09 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 24> on usbus0
Feb 17 19:53:09 	kernel 		uhid0 on uhub0
Feb 17 19:53:09 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:53:08 	kernel 		uhid0: detached
Feb 17 19:53:08 	kernel 		uhid0: at uhub0, port 3, addr 23 (disconnected)
Feb 17 19:53:08 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:53:04 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:59 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:54 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:54 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 23> on usbus0
Feb 17 19:52:54 	kernel 		uhid0 on uhub0
Feb 17 19:52:54 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:52:54 	kernel 		uhid0: detached
Feb 17 19:52:54 	kernel 		uhid0: at uhub0, port 3, addr 22 (disconnected)
Feb 17 19:52:54 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:52:49 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:44 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:39 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:39 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 22> on usbus0
Feb 17 19:52:39 	kernel 		uhid0 on uhub0
Feb 17 19:52:39 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:52:38 	kernel 		uhid0: detached
Feb 17 19:52:38 	kernel 		uhid0: at uhub0, port 3, addr 21 (disconnected)
Feb 17 19:52:38 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:52:34 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:29 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:24 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:24 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 21> on usbus0
Feb 17 19:52:24 	kernel 		uhid0 on uhub0
Feb 17 19:52:24 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:52:23 	kernel 		uhid0: detached
Feb 17 19:52:23 	kernel 		uhid0: at uhub0, port 3, addr 20 (disconnected)
Feb 17 19:52:23 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:52:19 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:14 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:09 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:52:09 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 20> on usbus0
Feb 17 19:52:09 	kernel 		uhid0 on uhub0
Feb 17 19:52:09 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:52:09 	kernel 		uhid0: detached
Feb 17 19:52:09 	kernel 		uhid0: at uhub0, port 3, addr 19 (disconnected)
Feb 17 19:52:09 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:52:04 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:59 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:54 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 19> on usbus0
Feb 17 19:51:54 	kernel 		uhid0 on uhub0
Feb 17 19:51:54 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:51:54 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:49 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:44 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:39 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:34 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:29 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:24 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:19 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:14 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:09 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:51:04 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:59 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:59 	kernel 		uhid0: detached
Feb 17 19:50:59 	kernel 		uhid0: at uhub0, port 4, addr 18 (disconnected)
Feb 17 19:50:59 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:50:58 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 18> on usbus0
Feb 17 19:50:58 	kernel 		uhid0 on uhub0
Feb 17 19:50:58 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:50:58 	kernel 		uhid0: detached
Feb 17 19:50:58 	kernel 		uhid0: at uhub0, port 4, addr 17 (disconnected)
Feb 17 19:50:58 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:50:54 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:49 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:44 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:43 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 17> on usbus0
Feb 17 19:50:43 	kernel 		uhid0 on uhub0
Feb 17 19:50:43 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:50:43 	kernel 		uhid0: detached
Feb 17 19:50:43 	kernel 		uhid0: at uhub0, port 4, addr 16 (disconnected)
Feb 17 19:50:43 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:50:39 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:33 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:28 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:28 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 16> on usbus0
Feb 17 19:50:28 	kernel 		uhid0 on uhub0
Feb 17 19:50:28 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:50:28 	kernel 		uhid0: detached
Feb 17 19:50:28 	kernel 		uhid0: at uhub0, port 4, addr 15 (disconnected)
Feb 17 19:50:28 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:50:23 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:18 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:13 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 15> on usbus0
Feb 17 19:50:13 	kernel 		on uhub0
Feb 17 19:50:13 	kernel 		uhid0
Feb 17 19:50:13 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:13 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:50:13 	kernel 		uhid0: detached
Feb 17 19:50:13 	kernel 		uhid0: at uhub0, port 4, addr 14 (disconnected)
Feb 17 19:50:13 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:50:08 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:50:03 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:58 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 14> on usbus0
Feb 17 19:49:58 	kernel 		uhid0 on uhub0
Feb 17 19:49:58 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:49:58 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:58 	kernel 		uhid0: detached
Feb 17 19:49:58 	kernel 		uhid0: at uhub0, port 4, addr 13 (disconnected)
Feb 17 19:49:58 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:49:53 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:48 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:44 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 13> on usbus0
Feb 17 19:49:44 	kernel 		uhid0 on uhub0
Feb 17 19:49:43 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:49:43 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:43 	kernel 		uhid0: detached
Feb 17 19:49:43 	kernel 		uhid0: at uhub0, port 4, addr 12 (disconnected)
Feb 17 19:49:43 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:49:38 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:33 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:28 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 12> on usbus0
Feb 17 19:49:28 	kernel 		uhid0 on uhub0
Feb 17 19:49:28 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:49:28 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:28 	kernel 		uhid0: detached
Feb 17 19:49:28 	kernel 		uhid0: at uhub0, port 4, addr 11 (disconnected)
Feb 17 19:49:28 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:49:23 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:18 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:14 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 11> on usbus0
Feb 17 19:49:14 	kernel 		uhid0 on uhub0
Feb 17 19:49:13 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:49:13 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:13 	kernel 		uhid0: detached
Feb 17 19:49:13 	kernel 		uhid0: at uhub0, port 4, addr 10 (disconnected)
Feb 17 19:49:13 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:49:08 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:49:03 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:48:59 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 10> on usbus0
Feb 17 19:48:59 	kernel 		uhid0 on uhub0
Feb 17 19:48:59 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:48:58 	upsmon 	32053 	UPS SMART1500RMXLN is unavailable
Feb 17 19:48:58 	upsmon 	32053 	Poll UPS [SMART1500RMXLN] failed - Driver not connected
Feb 17 19:48:58 	upsd 	33565 	User local-monitor@::1 logged into UPS [SMART1500RMXLN]
Feb 17 19:48:58 	kernel 		uhid0: detached
Feb 17 19:48:58 	kernel 		uhid0: at uhub0, port 4, addr 9 (disconnected)
Feb 17 19:48:58 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:48:54 	upsd 	33565 	Startup successful
Feb 17 19:48:54 	upsd 	33565 	Can't connect to UPS [SMART1500RMXLN] (usbhid-ups-SMART1500RMXLN): No such file or directory
Feb 17 19:48:54 	upsd 	33565 	listening on 127.0.0.1 port 3493
Feb 17 19:48:54 	upsd 	33565 	listening on ::1 port 3493
Feb 17 19:48:53 	upsmon 	32053 	Communications with UPS SMART1500RMXLN lost
Feb 17 19:48:53 	upsmon 	32053 	UPS [SMART1500RMXLN]: connect failed: Connection failure: Connection refused
Feb 17 19:48:53 	upsmon 	32053 	Startup successful
Feb 17 19:48:53 	php-fpm 	366 	/nut_settings.php: Starting service nut
Feb 17 19:48:53 	check_reload_status 	396 	Syncing firewall
Feb 17 19:48:53 	php-fpm 	366 	/nut_settings.php: Configuration Change: DSIMS@192.168.200.241 (Local Database): Updated UPS settings
Feb 17 19:48:44 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 9> on usbus0
Feb 17 19:48:44 	kernel 		uhid0 on uhub0
Feb 17 19:48:43 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:48:43 	kernel 		uhid0: detached
Feb 17 19:48:43 	kernel 		uhid0: at uhub0, port 4, addr 8 (disconnected)
Feb 17 19:48:43 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:48:29 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 8> on usbus0
Feb 17 19:48:29 	kernel 		uhid0 on uhub0
Feb 17 19:48:29 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:48:28 	kernel 		uhid0: detached
Feb 17 19:48:28 	kernel 		uhid0: at uhub0, port 4, addr 7 (disconnected)
Feb 17 19:48:28 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:48:14 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 7> on usbus0
Feb 17 19:48:14 	kernel 		uhid0 on uhub0
Feb 17 19:48:14 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:48:13 	kernel 		uhid0: detached
Feb 17 19:48:13 	kernel 		uhid0: at uhub0, port 4, addr 6 (disconnected)
Feb 17 19:48:13 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:47:59 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 6> on usbus0
Feb 17 19:47:59 	kernel 		uhid0 on uhub0
Feb 17 19:47:59 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:47:58 	kernel 		uhid0: detached
Feb 17 19:47:58 	kernel 		uhid0: at uhub0, port 4, addr 5 (disconnected)
Feb 17 19:47:58 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:47:44 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 5> on usbus0
Feb 17 19:47:44 	kernel 		uhid0 on uhub0
Feb 17 19:47:44 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:47:43 	kernel 		uhid0: detached
Feb 17 19:47:43 	kernel 		uhid0: at uhub0, port 4, addr 4 (disconnected)
Feb 17 19:47:43 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:47:29 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 4> on usbus0
Feb 17 19:47:29 	kernel 		uhid0 on uhub0
Feb 17 19:47:29 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:47:28 	kernel 		uhid0: detached
Feb 17 19:47:28 	kernel 		uhid0: at uhub0, port 4, addr 3 (disconnected)
Feb 17 19:47:28 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:47:14 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 3> on usbus0
Feb 17 19:47:14 	kernel 		uhid0 on uhub0
Feb 17 19:47:14 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:47:13 	kernel 		uhid0: detached
Feb 17 19:47:13 	kernel 		uhid0: at uhub0, port 4, addr 2 (disconnected)
Feb 17 19:47:13 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:46:59 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 2> on usbus0
Feb 17 19:46:59 	kernel 		uhid0 on uhub0
Feb 17 19:46:59 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:46:58 	kernel 		uhid0: detached
Feb 17 19:46:58 	kernel 		uhid0: at uhub0, port 4, addr 1 (disconnected)
Feb 17 19:46:58 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0 (disconnected)
Feb 17 19:46:44 	kernel 		uhid0: <Tripp Lite TRIPP LITE SMART1500RMXLN, class 0/0, rev 1.10/2.0a, addr 1> on usbus0
Feb 17 19:46:44 	kernel 		uhid0 on uhub0
Feb 17 19:46:44 	kernel 		ugen0.2: <Tripp Lite TRIPP LITE SMART1500RMXLN> at usbus0
Feb 17 19:42:49 	nginx 		2023/02/17 19:42:49 [error] 48385#100290: send() failed (54: Connection reset by peer)
Feb 17 19:42:49 	php-fpm 	366 	/index.php: Successful login for user 'XXXX' from: 192.168.200.241 (Local Database)
Feb 17 19:42:14 	sshguard 	47351 	Now monitoring attacks.
Feb 17 19:42:14 	login 	44043 	login on ttyv0 as root
Feb 17 19:42:14 	login 	45396 	login on ttyu0 as root
Feb 17 19:42:13 	php_pfb 	75042 	[pfBlockerNG] filterlog daemon started
Feb 17 19:42:13 	php_pfb 	73949 	[pfBlockerNG] filterlog daemon started
Feb 17 19:42:13 	root 	79754 	Bootup complete
                          dennypageD 1 Reply Last reply Reply Quote 1
                          • dennypageD
                            dennypage @azdeltawye
                            last edited by

                            @azdeltawye So for a couple of minutes, 19:46:44 to 19:48:44, the ups disconnects and reconnects from the USB bus 8 times without any other interaction. Not something to do with nut itself.

                            Potential causes:

                            • bad UPS
                            • bad cable
                            • bad usb chip
                            • bug in usb driver

                            Odds heavily favor the first two potential causes. I generally discount the third option as the 5100 is a pretty tried and true solution. Could be a (new) bug in the usb driver--if a bunch of other folks show up with the same problem that will be indicative.

                            There are two usb hubs in the 5100, but I don't remember if both ports on the front go to one hub or they are split. Try both for sure--you should be able tell if they are different by looking at the output of usbconfig when the device is connected.

                            Try using a hub, and try both ports. Try a different cable. Btw, is the cable one of the modular rj ones? Or a regular usb-a / usb-a one?

                            A 1 Reply Last reply Reply Quote 1
                            • A
                              azdeltawye @dennypage
                              last edited by

                              @dennypage

                              Yeah, I guess it could be a bad UPS. It is a pretty old unit. However I find it too coincidental that this failure occurred at the same exact time as the upgrade to 23.01...

                              I did try a brand new USB cable (usb-a / usb-b) and no change. Then I made the dumb mistake of plugging in a USB hub into the 5100 which took down the 5100. I had to cycle power to the 5100 to reboot. Fortunately I'm using ZFS, so it recovered and rebooted without any file corruption issues.

                              I guess I'll just have to figure out how to use snmp for NUT instead of USB...

                              Thanks again for all the help on this.

                              4 dennypageD 2 Replies Last reply Reply Quote 1
                              • 4
                                4o4rh @azdeltawye
                                last edited by

                                @azdeltawye why don't you try nut on a pc with windows or linux, to see if it works properly ;-)

                                1 Reply Last reply Reply Quote 1
                                • JonathanLeeJ
                                  JonathanLee @dennypage
                                  last edited by JonathanLee

                                  @dennypage I can code in C++ just a small amount I took an intro course. I am more fluent in Java and Python. Do you need some code looked at? I am currently a computer science student at Sacramento State University, and I would love to look at this. I currently have jGRASP as an IDE so it can read many different languages. Just tell me the lines you want looked at, and where to find the source code. Plus check out my Java based dynamic database program I wrote the code for it when I was a Java tutor, it is an inventory database of all my son's Hotwheels.

                                  965718db-e2e4-40c7-bca7-b874091ccb58-image.png
                                  (Image: Dynamic Database)

                                  a91d226f-2ca8-4e2d-a784-909e02abb253-image.png
                                  (Image: Card Game)

                                  I also created a blackjack game to share with students. Yet me know if you want some code checked out for that pointer issue.

                                  Make sure to upvote

                                  1 Reply Last reply Reply Quote 0
                                  • dennypageD
                                    dennypage @azdeltawye
                                    last edited by

                                    @azdeltawye said in NUT package:

                                    Then I made the dumb mistake of plugging in a USB hub into the 5100 which took down the 5100. I had to cycle power to the 5100 to reboot.

                                    This is a bad sign. Plugging in a usb hub should not take down the 5100. That would indicate either a hardware or an OS issue. If it's reproducible, I would open a ticket with Netgate for assistance.

                                    1 Reply Last reply Reply Quote 1
                                    • L
                                      lcbbcl
                                      last edited by

                                      Well guys after the update i have also problems with nut. Using 22.05 is working fine.

                                      Feb 18 21:39:44 	upsmon 	97925 	Poll UPS [APC] failed - Driver not connected
Feb 18 21:39:39 	upsmon 	97925 	Poll UPS [APC] failed - Driver not connected
Feb 18 21:39:34 	upsd 	8568 	User wingoz@192.168.2.2 logged into UPS [APC]
Feb 18 21:39:33 	upsmon 	97925 	UPS APC is unavailable
Feb 18 21:39:33 	upsmon 	97925 	Poll UPS [APC] failed - Driver not connected
Feb 18 21:39:33 	upsd 	8568 	User local-monitor@127.0.0.1 logged into UPS [APC]
Feb 18 21:39:29 	upsd 	8568 	Startup successful
Feb 18 21:39:29 	upsd 	8568 	Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
Feb 18 21:39:29 	upsd 	8568 	listening on 127.0.0.1 port 3493
Feb 18 21:39:29 	upsd 	8568 	listening on ::1 port 3493
Feb 18 21:39:29 	upsd 	8568 	listening on 192.168.2.1 port 3493
                                      dennypageD 1 Reply Last reply Reply Quote 1
                                      • dennypageD
                                        dennypage @lcbbcl
                                        last edited by

                                        @lcbbcl Output from upsmon and upsd can be ignored.

                                        The output from usbhid-ups and kernel (usb) is what you are looking for.

                                        L 1 Reply Last reply Reply Quote 1
                                        • L
                                          lcbbcl @dennypage
                                          last edited by

                                          @dennypage
                                          I have only this with kernel

                                          Feb 18 22:39:29 	kernel 		uhid0: <American Power Conversion Smart-UPS C 1000 FW:UPS 12.0 / ID1005, class 0/0, rev 2.00/1.06, addr 1> on usbus0
Feb 18 22:39:29 	kernel 		uhid0 on uhub0
Feb 18 22:39:29 	kernel 		ugen0.2: <American Power Conversion Smart-UPS C 1000 FW:UPS 12.0 / ID1005> at usbus0
Feb 18 22:39:29 	kernel 		uhub0: 20 ports with 20 removable, self powered
Feb 18 22:39:29 	kernel 		Root mount waiting for: usbus0 CAM
Feb 18 22:39:29 	kernel 		uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
Feb 18 22:39:29 	kernel 		uhub0 on usbus0
Feb 18 22:39:29 	kernel 		ugen0.1: <Intel XHCI root HUB> at usbus0
                                          dennypageD 1 Reply Last reply Reply Quote 1
                                          • dennypageD
                                            dennypage @lcbbcl
                                            last edited by dennypage

                                            @lcbbcl Those log entries all looks fine. What do you have for usbhid-ups?

                                            Can you post your ups config please?

                                            L 1 Reply Last reply Reply Quote 1
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