pfSense 23.01 TAC Subscription expired
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Hi,
after upgrading from 22.05 to 23.01 my pfSense prompt me the following message:
Your TAC Subscription expired on 2023-02-15 05:59:34+00:00. Please renew your TAC Subscription or purchase a pfSense+ subscription standalone.When i go to System->Register ist says:
Thank you for choosing Netgate pfSense
PlusYour device does not require registration, we recognize it already. You may have already registered, or it may be a pre-registered Netgate appliance.
The textbox on the bottom is disabled.
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Yes, this is a backend issue that should be resolved shortly. Please standby....
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@stephenw10 excuse me for asking, but is there anything i can do or test to help? The state is unchanged till now
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Hmm, are you actually seeing the 23.01 branch listed in System > Update?
Can I assume this is a device that you upgrade from CE originally?
Can you send me your NDI in chat so I can look into it?
Steve
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@stephenw10 it was a CE install before, done!
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@stephenw10 you solved my problem... Hope you will find an automated solution for this issue
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Me too!
Our guys are working on it now.
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Hi,
having the exact same issue as @revolt112, and additionally i upgraded to pfs+ tac, so got a new subscription but can't get it pasted into the token field.
So @stephenw10 should i wait for a official patch or can you help otherwise?
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Send me your NDI in chat and I can look into it.
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@stephenw10
and a public expression of gratitude...
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Hi,
I have the exact same problem as the users above. How can it be solved?
Your TAC Subscription expired on 2023-02-17 15:24:46+00:00. Please renew your TAC Subscription or purchase a pfSense+ subscription by visiting the Netgate store. -
Hi @stephenw10 - same issue here. Both systems that were upgraded from 22.05 to 23.01 last week now show this message that the TAC subscription expired on 2/18.
EDIT: Not sure if it's related, but I'm also unable to update any packages - it's claiming the packages can't be found.
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@tman222 said in pfSense 23.01 TAC Subscription expired:
it's claiming the packages can't be found.
I ran into this with the pfblocker _2 upgrade and the systems patches updates - but just clicked on do it again and then they were found.
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@johnpoz said in pfSense 23.01 TAC Subscription expired:
@tman222 said in pfSense 23.01 TAC Subscription expired:
it's claiming the packages can't be found.
I ran into this with the pfblocker _2 upgrade and the systems patches updates - but just clicked on do it again and then they were found.
Thanks @johnpoz - after the 4th or 5th try it finally succeeded. Wonder if there is maybe a bad server in the rotation?
Still seeing the issue with expired TAC subscription though - only repository I can see and select is Latest Stable version.
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Exact same issue here. This is for my home instance which was upgraded from CE to Plus last year and then up to 23.01 yesterday. Since then I can't get a response from the upgrade dialogue or any results from the package manager search.
@stephenw10 if I send you (or indeed anyone else) my NDI can you unblock me on your end ?
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@tman222 for me i always get following message:
Upgrading pfSense-pkg-System_Patches...
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
The following 1 package(s) will be affected (of 0 checked):Installed packages to be UPGRADED:
pfSense-pkg-System_Patches: 2.0_7 -> 2.1 [pfSense]Number of packages to be upgraded: 1
36 KiB to be downloaded.
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/All/pfSense-pkg-System_Patches-2.1.pkg: Not Found
Fehlgeschlagen -
@safetynet said in pfSense 23.01 TAC Subscription expired:
@stephenw10 if I send you (or indeed anyone else) my NDI can you unblock me on your end ?
I can certainly check it.
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I have the same issue here on my APU board.
Can I send you my Netgate ID or is it better to wait for a fix on the backed? -
I can probably reset it for you now if you need to re-register.
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Yes, that would be great
